DB Schenker Operations Executive Interview Questions and Answers

Listen actively, empathize, apologize, offer solutions, and follow up.

• Listen actively to the client's concerns and let them vent their frustrations.

• Empathize with the client's situation and acknowledge their feelings.

• Apologize for any inconvenience caused and take responsibility for the issue.

• Offer solutions to resolve the problem and ask for their input.

• Follow up with the client to ensure their satisfaction and build

I want to join Gati because of its strong reputation in the logistics industry and the opportunity for growth and development.

• Gati has a strong reputation in the logistics industry for its reliable services and efficient operations

• I am impressed by Gati's commitment to innovation and technology in the logistics sector

• I see great potential for growth and development in my career by joining Gati

I have 3 years of experience in the logistics industry, managing inventory and coordinating shipments.

• Managed inventory levels to ensure products were always in stock

• Coordinated shipments with carriers to ensure timely delivery

• Implemented cost-saving measures by optimizing shipping routes

• Resolved any issues or delays in the supply chain to minimize disruptions