Dk Technozone Seller Partner Support Interview Questions and Answers

Q1. Tell me about yourself
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Q2. Previous day routine
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It was voice assessment test

Q1. Tell me about yourself
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Q2. Description this room
Ans. 
This room is a cozy living room with a fireplace and comfortable seating.
• The room has a fireplace

• There is comfortable seating

• The decor is cozy

• The lighting is warm

• There are throw pillows and blankets
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Very easy to crack

Very easy and simple where everyone got same topic with 15 members of virtual round

Q1. In this round also very easy they've asked few few small small questions
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Q2. What is ip address What do you know about this role
Ans. 
An IP address is a unique numerical identifier assigned to every device connected to the internet.
• IP stands for Internet Protocol

• It consists of a series of numbers separated by periods

• It identifies the location of a device on a network

• It allows devices to communicate with each other over the internet

• Example: 192.168.1.1
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Versant Test comprised of: Typing, Speaking, Listening, and E-mail Writing

Q1. Tell me about yourself?
Ans. 
I am a highly motivated individual with a passion for customer service and problem-solving.
• I have experience in customer service roles, where I have honed my communication and interpersonal skills.

• I am a quick learner and am always eager to take on new challenges.

• I am a team player and enjoy collaborating with others to achieve common goals.

• In my free time, I enjoy reading and practicing yoga to maintain a healthy work
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Q2. What happens if a seller is adamant on not understanding a policy and you can't do anything plus you cannot say No to the seller too?
Ans. 
If a seller is adamant on not understanding a policy, try to explain it in a different way and provide examples. If they still refuse, escalate to a higher authority.
• Try to understand the seller's perspective and address their concerns

• Provide clear and concise explanations of the policy

• Use examples to illustrate the policy

• If the seller still refuses to comply, escalate the issue to a higher authority
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Q3. Write an E-mail to the seller who is asking about the late delivery of their product to the customer?
Ans. 
Email to seller regarding late delivery of product
• Acknowledge the delay and apologize for the inconvenience caused

• Explain the reason for the delay and provide a new estimated delivery date

• Offer compensation or a discount for the inconvenience caused

• Assure the seller that steps have been taken to prevent such delays in the future
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Q4. Are you available for full time for the next 3 months of training period?
Ans. 
Yes, I am available for full-time for the next 3 months of training period.
• I am fully committed to this opportunity and am willing to dedicate my time and effort to succeed.

• I have no other commitments that would interfere with my availability.

• I understand the importance of this training period and am excited to learn and grow in this role.
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Q5. Where do you see yourself in the next 5 years?
Ans. 
In 5 years, I see myself as a successful and experienced seller partner support specialist, contributing to the growth of the company.
• Continuing to develop my skills and knowledge in the field

• Taking on more responsibilities and leadership roles

• Building strong relationships with clients and colleagues

• Contributing to the success and growth of the company

• Exploring new opportunities for personal and professional growth
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Q1. Where do you see yourself in 5 years?
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Q2. What are your strengths and weaknesses?
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Q3. What is your family background?
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Q4. Tell me about yourself.
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Q5. Memorable day in your life
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Q1. Difficult day in your life
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Q2. Why you want to join us as seller support Executive
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It's a versant in which they check your tying and email writing skills

Q1. Prepare Self introduction
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Q1. Prepare for situational questions
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Basic English tests and versant test.

Q1. What do you know about this role? Questions based on Previous experience. What situation made you think of life differently?
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Amazon has their own Platform for aptitude test basis your English, grammar, pronunciation and max to 7 types pertaining 45 -50 odd mins shows after a few seconds, receive an email stating ' are you eligible for the nest round or not'!!?

Q1. Had a basic one on one with the job process and sharing a bit of work experience. The meeting was short yet a good talk.
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Had one n one with the Process Manager and sharing experience and setting up expectations.

Q1. The final word with the HR talking down to the package and hence took approx 3 months to pursue this job.
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