Filter interviews by
I applied via Approached by Company and was interviewed in Jun 2023. There were 5 interview rounds.
15 min of basic statistics MCQs questions
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Feb 2020. There were 3 interview rounds.
Ticket Management SLAs and OLAs should be measured using relevant metrics to ensure 100% compliance.
Define clear and specific SLAs and OLAs for ticket management
Identify relevant metrics such as response time, resolution time, etc.
Monitor and track the metrics regularly
Analyze the data to identify areas of improvement
Implement corrective actions to improve compliance
Continuously review and update the SLAs and OLAs as n
posted on 17 Jan 2021
posted on 19 Dec 2020
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
based on 2 interviews
Interview experience
based on 16 reviews
Rating in categories
Relationship Manager
6
salaries
| ₹0 L/yr - ₹0 L/yr |
Content Writer
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Relationship Manager
4
salaries
| ₹0 L/yr - ₹0 L/yr |
SEO Expert
3
salaries
| ₹0 L/yr - ₹0 L/yr |
HDB Financial Services
Bajaj Finance
SMFG India Credit
Home Credit Finance