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Dell IT Service Desk Analyst Interview Questions and Answers

Updated 16 Sep 2022

1 interview found

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IT Service Desk Analyst Interview Questions

user image Anonymous

posted on 16 Sep 2022

I applied via Recruitment Consulltant and was interviewed before Sep 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is active directory
  • Q2. What are FSMO roles? What is DHCP, APIPA, and other networking questions
3

One-on-one Round (2 Questions)

  • Q1. Why are you switching jobs?
  • Q2. Tell me something about yourself

Interview Preparation Tips

Topics to prepare for Dell IT Service Desk Analyst interview:
  • Active Directory
  • Exchange online
  • O365
  • Networking
Interview preparation tips for other job seekers - Clearing technical interview is most important, if you have good knowledge of the subject HR roud is not that difficult.

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2021.

3 Interview Rounds

1

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
  • Q5. How immediately you can join us?
2

Technical Round (4 Questions)

  • Q1. Job description at previous organisation
  • Q2. Roles and responsibilities in previous organisation
  • Q3. Daily Tickets flow you handle
  • Q4. What kind of desktop support and troubleshooting you do?
3

One-on-one Round (1 Question)

  • Q1. Personal background check

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and dedicated towards learning and growing. Don't lose hope is the moral of the story. Winning is not everything, trying to win is something more than nothing.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before May 2023.

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Basic desktop support questions
2

One-on-one Round (1 Question)

  • Q1. Explanation about previous employment

I applied via Naukri.com and was interviewed in Sep 2021.

3 Interview Rounds

1

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
  • Q5. How immediately you can join us?
2

Technical Round (4 Questions)

  • Q1. Job description at previous organisation
  • Q2. Roles and responsibilities in previous organisation
  • Q3. Daily Tickets flow you handle
  • Q4. What kind of desktop support and troubleshooting you do?
3

One-on-one Round (1 Question)

  • Q1. Personal background check

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and dedicated towards learning and growing. Don't lose hope is the moral of the story. Winning is not everything, trying to win is something more than nothing.

I applied via Recruitment Consultant and was interviewed in Jun 2019.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good and better to give the interview and the manager is helpful to give me the job in Harman connected services company.It’s good opportunity to work here. I’m thankful to manager and my Counsultancy.

Dell Interview FAQs

How many rounds are there in Dell IT Service Desk Analyst interview?
Dell interview process usually has 3 rounds. The most common rounds in the Dell interview process are Resume Shortlist, Technical and One-on-one Round.
What are the top questions asked in Dell IT Service Desk Analyst interview?

Some of the top questions asked at the Dell IT Service Desk Analyst interview -

  1. What are FSMO roles? What is DHCP, APIPA, and other networking questi...read more
  2. What is active direct...read more

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Dell IT Service Desk Analyst Salary
based on 8 salaries
₹2.6 L/yr - ₹6 L/yr
12% more than the average IT Service Desk Analyst Salary in India
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Dell IT Service Desk Analyst Reviews and Ratings

based on 2 reviews

4.3/5

Rating in categories

3.3

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4.0

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