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Panasonic IT Service Desk Analyst Interview Questions and Answers

Updated 9 Mar 2022

Panasonic IT Service Desk Analyst Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
  • Q5. How immediately you can join us?
Round 2 - Technical 

(4 Questions)

  • Q1. Job description at previous organisation
  • Q2. Roles and responsibilities in previous organisation
  • Q3. Daily Tickets flow you handle
  • Ans. 

    I handle an average of 50 tickets per day, ranging from password resets to software installations.

    • I prioritize tickets based on urgency and impact on business operations.

    • I ensure timely resolution of tickets and provide regular updates to users.

    • I maintain accurate records of all tickets and resolutions.

    • I collaborate with other IT teams to resolve complex issues.

    • Examples of tickets I handle include: password resets, sof...

  • Answered by AI
  • Q4. What kind of desktop support and troubleshooting you do?
  • Ans. 

    I provide desktop support and troubleshooting for hardware, software, and network issues.

    • Assist users with hardware and software issues

    • Troubleshoot network connectivity problems

    • Install and configure software applications

    • Resolve printer and scanner issues

    • Provide remote support using remote desktop tools

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Personal background check

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and dedicated towards learning and growing. Don't lose hope is the moral of the story. Winning is not everything, trying to win is something more than nothing.

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Situation based, technical and about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine, don’t bluff, read everything about the company and job role

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is active directory
  • Ans. 

    Active Directory is a Microsoft service that manages network resources and user accounts.

    • Centralized database for managing network resources

    • Allows for authentication and authorization of users and computers

    • Enables group policy management for network-wide settings

    • Examples: user accounts, computers, printers, security groups

  • Answered by AI
  • Q2. What are FSMO roles? What is DHCP, APIPA, and other networking questions
  • Ans. 

    FSMO roles are flexible single master operations roles in Active Directory that control specific domain and forest-wide operations.

    • There are 5 FSMO roles: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

    • The Schema Master controls all updates and modifications to the schema.

    • The Domain Naming Master controls the addition or removal of domains in the forest.

    • The RID Master allocates...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why are you switching jobs?
  • Q2. Tell me something about yourself

Interview Preparation Tips

Topics to prepare for Dell IT Service Desk Analyst interview:
  • Active Directory
  • Exchange online
  • O365
  • Networking
Interview preparation tips for other job seekers - Clearing technical interview is most important, if you have good knowledge of the subject HR roud is not that difficult.

Skills evaluated in this interview

I appeared for an interview before Nov 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 Minutes
Round difficulty - Medium

It was in the morning at our institute. There were technical and aptitude problems.

  • Q1. 

    Star Pattern Generation

    Develop a function to print star patterns based on the given number of rows 'N'. Each row in the pattern should follow the format demonstrated in the example.

    The picture illustra...

  • Ans. 

    Function to print star patterns based on the given number of rows 'N'.

    • Iterate through each row from 1 to N

    • For each row, print spaces (N-row) followed by stars (2*row-1)

    • Repeat until all rows are printed

  • Answered by AI
Round 2 - Face to Face 

(1 Question)

Round duration - 30 Minutes
Round difficulty - Medium

It was actually a Techno HR round. I was asked some technical questions about OS, OOPS, COMPUTER NETWORKING, WEB DEVELOPMENT. He went through my whole resume, asked about all the projects and past working experiences. The interviewer was really good, we talked about so many other topics, from Women empowerment to Water Crises. I felt really confident while speaking because he made me so comfortable.

  • Q1. 

    Selection Sort Algorithm

    Selection sort is a sorting technique that works by repeatedly finding the minimum element (considering ascending order) from the unsorted part and placing it at the beginning of ...

  • Ans. 

    Selection Sort Algorithm sorts an array by repeatedly finding the minimum element and placing it at the beginning of the unsorted part.

    • Iterate through the array to find the minimum element and swap it with the first unsorted element.

    • Repeat this process for each element in the array until it is fully sorted.

    • Time complexity of Selection Sort is O(n^2) making it inefficient for large arrays.

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from MKSSS's Cummins College of Engineering For Women, Pune. I applied for the job as SDE - 1 in BangaloreEligibility criteriaAbove 7 CGPADell India interview preparation:Topics to prepare for the interview - Data structures and Algorithms, DBMS, OOPS, OS, NETWORKING, WEB DEVELOPMENTTime required to prepare for the interview - 3 monthsInterview preparation tips for other job seekers

Tip 1 : Study data structures thoroughly and practice coding regularly. Do practice it on Leetcode as it has a lot of test cases, I personally find it really helpful. 
Tip 2 : Learn new skills and make projects with them to get the most out of them. 
Tip 3 : Do study other basic and very important subjects like Oops, DBMS, OS.

Application resume tips for other job seekers

Tip 1 : Do mention your achievements and other co curricular activities. 
Tip 2 : Your projects are a big highlight, keep them crisp and be prepared to explain them thoroughly.

Final outcome of the interviewSelected

Skills evaluated in this interview

I appeared for an interview in Oct 2016.

Interview Questionnaire 

8 Questions

  • Q1. C,C++, Programming Concepts
  • Q2. Resume Based
  • Q3. Puzzle Questions
  • Q4.  OS, Database, Networking, Computer Architecture based question
  • Q5. Project Based- Briefs, Details
  • Q6. What are your hobbies
  • Ans. 

    My hobbies include hiking, playing guitar, and cooking.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Playing guitar: I love learning new songs and improving my skills.

    • Cooking: I like experimenting with different recipes and creating delicious meals.

  • Answered by AI
  • Q7. Where do you see yourself in 5 years
  • Ans. 

    In 5 years, I see myself as a senior software developer leading a team and working on complex projects.

    • Leading a team of developers

    • Working on complex projects

    • Continuously learning and improving my skills

    • Contributing to the growth and success of the company

  • Answered by AI
  • Q8. Why do you want to join DELL.
  • Ans. 

    I want to join DELL because of their innovative technology solutions and strong reputation in the industry.

    • DELL is known for their cutting-edge technology solutions which align with my passion for software development.

    • I admire DELL's strong reputation in the industry and their commitment to customer satisfaction.

    • I believe joining DELL will provide me with opportunities for growth and career advancement.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA>9.0

Skills: Technical Skills
College Name: KIIT University

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Group Discussion
Experience: All got different topics to discuss on gd.
Tips: Plan before you speak. Be sure whether you are to or against.
Duration: 5 minutes

Round: Test
Experience: More questions on blood relationship, ages
Tips: Os db on technical
Duration: 1 hour

Skills: Technical Questions, Manage A Difficult Situation, Technical Knowledge(ML

I appeared for an interview before May 2021.

Round 1 - Assignment 

(1 Question)

Round duration - 90 Minutes
Round difficulty - Medium

  • Q1. 

    Colorful Knapsack Problem

    You are given a set of 'N' stones, each with a specific weight and color. The goal is to fill a knapsack with exactly 'M' stones, choosing one stone of each color, so that the to...

  • Ans. 

    The goal is to fill a knapsack with exactly 'M' stones, choosing one stone of each color, minimizing the unused capacity.

    • Use dynamic programming to solve this problem efficiently.

    • Create a 2D array to keep track of the minimum unused capacity for each color and weight combination.

    • Iterate through the stones and colors to update the array with the minimum unused capacity.

    • Return the minimum unused capacity from the array a

  • Answered by AI
Round 2 - Face to Face 

Round duration - 24 hours
Round difficulty - Medium

Round 3 - HR 

Round duration - 25 minutes
Round difficulty - Easy

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in HyderabadEligibility criteriatop 20 students from branch. *greater than 7.5 CGPA (approximation)Dell Technologies interview preparation:Topics to prepare for the interview - OOPs, backend web development using python, Django, web development and machine learningTime required to prepare for the interview - 2 monthsInterview preparation tips for other job seekers

Tip 1 : have basic knowledge of web development
Tip 2 : have in depth understanding of workflow and tech stacks you use in your projects

Application resume tips for other job seekers

Tip 1 : mention the skills you are comfortable to answer questions on
Tip 2 : have some projects with clear mention of your contribution to it on resume.

Final outcome of the interviewSelected

Skills evaluated in this interview

I appeared for an interview before May 2021.

Round 1 - Coding Test 

(1 Question)

Round duration - 24 hours
Round difficulty - Easy

It was a hackathon we were given a problem statement and we had to solve that within 2 days. There were team of 4 people.

  • Q1. You had to build a chatbot. Can you describe the design process and the key considerations you took into account?
  • Ans. 

    The design process for building a chatbot involves defining user goals, choosing a platform, designing conversation flow, implementing natural language processing, and testing for accuracy.

    • Define user goals and objectives for the chatbot

    • Choose a platform or framework for building the chatbot (e.g. Dialogflow, Microsoft Bot Framework)

    • Design the conversation flow and user interactions

    • Implement natural language processing...

  • Answered by AI
Round 2 - Coding Test 

Round duration - 15 minutes
Round difficulty - Easy

HR round

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in BangaloreEligibility criteria10th/12th marks about 70% and CGPA 7+Dell Technologies interview preparation:Topics to prepare for the interview - C,C++, DBMS, Personality Building and Quants.Time required to prepare for the interview - 2-3 monthsInterview preparation tips for other job seekers

Tip 1 : Do Quants everyday
Tip 2 : Work on your communication skills
Tip 3 : Competitive coding

Application resume tips for other job seekers

Tip 1 : don’t brag
Tip 2 : wrote the skills you have

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Array topics - 2 question from this topic
  • Q2. Linkedlist coding problem - 1 problem from this topic
Round 2 - Coding Test 

Sql problem solving - 2 problem from this topic

Round 3 - Behavioral 

(1 Question)

  • Q1. Project discussion - projects you worked on
  • Ans. 

    I have worked on various projects including a web application for a retail company and a mobile app for a fitness tracker.

    • Developed a web application for a retail company to manage inventory and sales

    • Created a mobile app for a fitness tracker to track workouts and progress

    • Collaborated with team members to design and implement features

    • Utilized technologies such as React, Node.js, and MongoDB

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me yourself
Round 2 - HR 

(1 Question)

  • Q1. Discussion about salary

Panasonic Interview FAQs

How many rounds are there in Panasonic IT Service Desk Analyst interview?
Panasonic interview process usually has 3 rounds. The most common rounds in the Panasonic interview process are HR, Technical and One-on-one Round.
What are the top questions asked in Panasonic IT Service Desk Analyst interview?

Some of the top questions asked at the Panasonic IT Service Desk Analyst interview -

  1. What kind of desktop support and troubleshooting you ...read more
  2. Daily Tickets flow you han...read more

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