Delhivery Key Account Manager Interview Questions and Answers

Q1. About last roles and responsibilities
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Q2. One case study related to last work
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Q3. Tell me your top 5 clients name
Ans. 
My top 5 clients are ABC Company, XYZ Corporation, 123 Enterprises, QRS Ltd, and LMN Industries.
• ABC Company - Largest client, consistently high sales volume

• XYZ Corporation - Long-standing relationship, frequent repeat orders

• 123 Enterprises - Strategic partnership, mutual growth initiatives

• QRS Ltd - Emerging client, potential for expansion

• LMN Industries - Niche market leader, specialized product offerings
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Q4. Tell me about your worst experience with client
Ans. 
My worst experience with a client was when a major project deadline was missed due to miscommunication.
• Miscommunication led to misunderstanding of project requirements

• Client was frustrated and disappointed with the delay

• Had to work extra hours to rectify the mistake and regain client's trust
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Q5. Tell me about your family background
Ans. 
I come from a close-knit family with a diverse background.
• My parents are both immigrants from different countries, which has given me a unique perspective on cultural diversity.

• I have two siblings, one older and one younger, who have always been my biggest supporters.

• Family gatherings are always filled with laughter, delicious food, and lively discussions about current events and family history.
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Mails sending to the customer. Various complaints mails

Q1. Regarding salary Leave benefits and health insurance benefits
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Q2. Commutation clarification
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