DTDC Express Key Account Manager Interview Questions and Answers

Q1. Tell me about yourself? Tell about you past experience?
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Q1. How are excel skills? How many clients have you handled?
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As a devision wise what we will do & find solution of problems and how we will resolve it.

Introduction
Current: positions/ Experience/Role of work / CTC / Expectations

Q1. Understanding about base location Position/ Roll of work Current CTC / Acceptation
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Q1. Tell me about yourself
Ans. 
i m irfaan i live in mumbai
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Q2. Tell me something special
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in my life has so many challenges but i do need ful
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Q3. What avout last mile
Ans. 
Last mile refers to the final step in the delivery process, often the most challenging and costly.
• Last mile delivery is crucial for customer satisfaction and can impact overall supply chain efficiency.

• Factors such as traffic congestion, weather conditions, and urban infrastructure can affect last mile delivery.

• Companies are exploring innovative solutions like drones, autonomous vehicles, and crowdsourcing to improve la...read more
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Q4. What is mean by ground coordinator
Ans. 
A ground coordinator is responsible for coordinating activities on the ground, such as logistics, communication, and operations.
• Responsible for coordinating ground operations and logistics

• Communicates with various teams and departments to ensure smooth operations

• Ensures compliance with safety regulations and protocols

• May oversee the loading and unloading of cargo or passengers

• Examples: coordinating baggage handling at ...read more
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Q1. What is grooming
Ans. 
Grooming refers to the act of maintaining one's personal appearance and hygiene.
• Grooming includes activities such as bathing, brushing teeth, styling hair, and dressing neatly.

• It is important in professional settings to present oneself well through grooming.

• Grooming can also involve skincare routines and grooming of pets.

• Proper grooming can boost self-confidence and make a good impression on others.
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Q2. Tell me something about mumbai
Ans. 
mumbai is the real name is bombay is biggest city in india
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Q3. What is last mile
Ans. 
Last mile refers to the final stage of delivery where goods are transported from a distribution center to the end customer's location.
• Last mile delivery is often the most expensive and time-consuming part of the supply chain.

• It involves the transportation of goods from a warehouse or distribution center to the customer's doorstep.

• Companies often face challenges such as traffic congestion, limited delivery windows, and ...read more
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Tell me about your self

General duty at office

They will ask for Situation based queation

Q1. Case study queation
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Q2. Last Expetiance and Challanged with Achievements
Ans. 
I have 5 years of experience as a retail manager, where I successfully led a team to increase sales by 20%.
• Led a team to increase sales by 20%

• Implemented new training programs for staff

• Streamlined inventory management processes

• Resolved customer complaints effectively

• Achieved highest customer satisfaction ratings in the region
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About vendor management

Q1. Previous experience in breef
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Q2. Inventory Report
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