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77 Delhivery Jobs

Key Accounts Manager (KAM)

1-2 years

₹ 1 - 4L/yr

North Goa

2 vacancies

Key Accounts Manager (KAM)

Delhivery

posted 6d ago

Job Description

Delhivery is hiring for Associate/ Sr Associate - Key Accounts Manager for Goa location.


Job Description

Responsible for achieving revenue and volume growth targets for assigned accounts

- Ensure Collectibles and Outstanding is within the agreed Credit Period

- Develop and record business understanding of clients on CRM

- Cross-Sell various VAS (Value Added Services) offered by Delhivery

- Whatsapp NDR verification

- Communication Module

- Identification & execution of growth levers for volume and revenue growth

- Managing Commercial expectations of clients within agreed margin guardrails

- Operational levers like reducing RTO, ensuring high SLA

- Establish Founder/Co-Founder level connections across the client portfolio

- Identify reasons for any downtrend and record the next steps on CRM for execution

- Cross-Sell Delhiverys Lines of Business where applicable - B2C Heavy, LTL, Warehousing, Cross-Border

Key Skills

- 1 yrs previous experience in SME Account Management or Inside Sales

-Comfortable in callingOffice, and Excel - Use of Pivot Tables, vlookup, logic formulas

-Good communication skills - English & Hindi

-Data-oriented and Systematic approach

Good to have

-Used some CRM previously - Salesforce/Hubspot/Leadsquared/Zoho



Employment Type: Full Time, Permanent

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What people at Delhivery are saying

3.5
 Rating based on 13 Key Account Manager reviews

Likes

Company culture, job security

  • Salary - Excellent
  • +5 more
Dislikes

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Read 13 Key Account Manager reviews

Key Account Manager salary at Delhivery

reported by 109 employees
₹3 L/yr - ₹12 L/yr
21% less than the average Key Account Manager Salary in India
View more details

What Delhivery employees are saying about work life

based on 6.1k employees
60%
57%
43%
92%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Delhivery Benefits

Job Training
Health Insurance
Soft Skill Training
Free Transport
Work From Home
Team Outings +6 more
View more benefits

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