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D I Management International Services Interview Questions and Answers

Updated 25 Jan 2021

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Caller Interview Questions & Answers

user image Anonymous

posted on 12 Jan 2021

Interview Questionnaire 

2 Questions

  • Q1. What is your salary expectations?
  • Q2. Tell me about yourself

Caller Interview Questions asked at other Companies

Q1. How to receive customer while talking
View answer (1)

I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I have a 2 year experience computer operator
  • Q2. My self sonu i have done m graduation with Delhi university
  • Q3. Kyoki m main apne shat shat company ko vhi aage leke jaunga

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all greetings and say hello and. Ask im sit here.
And start yous eye contact

Collection Agent Interview Questions asked at other Companies

Q1. What is different between credit card and debit card
View answer (1)

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed before Nov 2018.

Interview Questionnaire 

4 Questions

  • Q1. Hr round ..is salary discussion round
  • Q2. Very less salary hike
  • Q3. Share ur previous experience ,how will you deal with this situation
  • Q4. How will you deal with the customer
  • Ans. 

    I will deal with customers by being empathetic, understanding, and providing solutions to their problems.

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to resolve the issue

    • Maintain a professional and respectful attitude at all times

    • Follow up with the customer to ensure satisfaction

    • Document all interactions and resolutions for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very bad company.....no job security,. politics is everywhere in this company.

Interview Questionnaire 

1 Question

  • Q1. As usual, introduce yourself..? and few resume questions like strengths? Skills? and technical questions like basic questions on which field we are joining? moderate level and few core level questions ba...

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay bold and calm in each and every answers you provide, if you are not aware of answers which is correct or not, please don't answer your thought process, just say i know bit on this topic better i try for next question. it they tap on the same question again answer it in giving basic level knowledge to til moderate level knowledge on the question asked.

Interview Questionnaire 

4 Questions

  • Q1. What is your weakness?
  • Q2. Where do you see your self in upcoming years?
  • Q3. How you will improve customer experience?
  • Ans. 

    To improve customer experience, I will focus on personalization, efficient communication, and continuous improvement.

    • Implement personalized customer interactions based on their preferences and history.

    • Streamline communication channels to ensure prompt and effective responses.

    • Regularly gather customer feedback and use it to identify areas for improvement.

    • Train and empower team members to provide exceptional customer ser...

  • Answered by AI
  • Q4. What will the best way to keep team motivated?

Interview Questionnaire 

5 Questions

  • Q1. Which position do you prefer me?
  • Q2. What about the salary?
  • Q3. In which state you post me?
  • Q4. I have only Graduation with account honours. Am I applicability in your company?
  • Q5. Still I m a teacher in private school. So will you provide ma a good job

I applied via Campus Placement and was interviewed before Jul 2016. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell about your self
  • Ans. 

    I am a customer-oriented professional with excellent communication skills and a passion for providing exceptional service.

    • Strong interpersonal skills

    • Ability to empathize with customers

    • Effective problem-solving abilities

    • Experience in handling customer complaints and inquiries

    • Proficient in using customer support software

    • Proven track record of meeting customer satisfaction goals

  • Answered by AI
  • Q2. Why you choosing our company
  • Ans. 

    I am choosing your company because of your excellent reputation and commitment to customer satisfaction.

    • Your company has a proven track record of providing exceptional customer care.

    • I have heard positive feedback from friends and colleagues about their experiences with your company.

    • Your company's values align with my own, particularly in regards to prioritizing customer satisfaction.

    • I am impressed by the range of servi...

  • Answered by AI
  • Q3. What will you do if you were given 1 millions in amount in your hand. How will you spend it?
  • Ans. 

    I would invest a portion of the money, donate to charity, and use the rest for personal expenses.

    • Invest a portion of the money to secure future financial stability

    • Donate a portion to charity to help those in need

    • Use the remaining amount for personal expenses such as travel, home improvements, and savings

  • Answered by AI
  • Q4. If you want to be an animal like any animal in the world? Which animal you would like to be?
  • Ans. 

    I would like to be a dolphin because of their intelligence, agility, and ability to swim freely in the ocean.

    • Dolphins are known for their high level of intelligence and problem-solving abilities.

    • They are incredibly agile and can swim at high speeds, performing acrobatic jumps and flips.

    • Being a dolphin would allow me to explore the vastness of the ocean and interact with other marine creatures.

    • Dolphins are highly social...

  • Answered by AI

Interview Preparation Tips

Round: Campus drive -GD,HR,HR Interview
Experience: I reached the office at morning 9. Why because they mentioned the interview time was 9 in the offer letter. I was the only one who went there first I was waiting till 10:30, one by one people who got selected in campus drive came After certain number of people came one HR came and escort all the participants in a place like an auditorium. Then they explain about their company and all the stuffs and it got noon. I went to eat with the people who came for the interview and I met so many peoples they became friends to me. After that I started to have interview in calls. Then waited for the results it became evening But unfortunately I didn't got selected,its because that was my first interview I was really nervous and may be my answers were not that much satisfier. After that I left from there. But now I'm ready to face anything.
Tips: You just have to think like we are taking to a customer,our main aim has to make them feel satisfied. Talk with Courage and confidence.

Skills: Communication
College Name: Dhanalakshmi srinivasan college of arts and science for women

Interview Questionnaire 

2 Questions

  • Q1. Puzzles and Business problems
  • Q2. Why not CAT? GRE?

Interview Preparation Tips

Round: Test
Experience: Easy
Tips: Just brush up basic quant/cat prep. You can't prepare for English in a short span of time like 2-3 months.

Round: Group Discussion
Experience: Relaxed discussion. Everybody got the chance to speak
Tips: Just be yourself and speak your heart out. Your only enemies are nervousness and low self confidence.

Round: Technical Interview
Experience: What problems can you solve/things you can improve for flipkart with your current skill set?Hence you need to know the company, its workings and the problems that it could be facing. 
Tips: Be prepared for this. I used to go into operations research all the time to answer these kinds of questions.

Round: HR Interview
Experience: High CGPA and not going to higher studies - Had to give a justification
Tips: Just being honest is enough if you are really willing to take up the job and not going for higher studies. Cook up a story if you are trying for both!

Skill Tips: ""
Skills: Puzzle solving, Business problem solving
College Name: IIT Madras

Interview Preparation Tips

Round: Group Discussion
Experience: We were supposed to come up with a solution whether this subsidy cut should take place or not. Initially everyone was given 1 minute to speak, 12 people in the group and I was the 10th to speak, this gave me sufficient time to think but on the same hand I had to make sure that I say something which the 9 people before me haven’t spoken, so it was a bit tricky. After that the floor was open for discussion for 10 minutes, make it a point that this is not a debate so its not necessary that you take a positions for or against the topic, I had made points both in the favor of the issue and against it and it was appreciated by the moderators.

Round: Case Study Interview
Experience: I had to tell something about myself in not more than 45 seconds, so I focused more on my extra curricular activities and the volunteering work instead of academic achievements which I felt most of the other candidates too had a decent one.

Case: “Delhi airport has a terminal which is being utilized only upto 60% of its potential, still the authorities are planning to make a new terminal, what could be the reason behind it.” There can be numerous reasons to this, I gave a few good reasons and I was through. Like, the international flights are concentrated on a particular time of the day like at the night or early in the morning so during that time only one terminal might not be sufficient. Having more terminals would reduce the transit time and that will result in an efficient use of the runway and would smoothen the air traffic. I gave only these two reasons and tried to explain it in detail.

Round: Puzzle Interview
Experience: It was only me to whom a puzzle was asked and the interviewer assured me that he won't evaluate me on this. The puzzle was “there are 10 lions and a sheep on a lonely green island, sheep can eat grass and survive, lions can also survive on grass but that is they would like to do the least. Lions can eat the sheep but the catch is that which ever lion eats the sheep would turn into a sheep, now I am one of the lions so will I eat the sheep? Assume that all the lions are equally intelligent.” Although I had no clue how to solve this but I went ahead with the problem logically and the interviewer helped me, at the end I answered the question. There could be some tricky answers also to such questions which one should definitely say if you can think of any, like I said that “in the minds of all the lions there would be an element of fear for eating the sheep so I would think a step ahead and eat the sheep and the other lions
don't eat me due to this fear in their minds.”

Round: HR Interview
Experience: As soon as I entered the interviewer said “I remember you”, this was because we had some exchange of views during the ppt. In this round they made all the nine candidates solve the same case. It was about the truck industry in US, I was shown some data and graphs related to various business sectors in the industry and was asked to interpret things like why the profit margins are different in any two sectors, what would be the effect if a Japanese player comes in etc. To answer this having a basic knowledge of the terminologies would help a lot.

College Name: IIT KANPUR

Interview Questions & Answers

Google user image Anonymous

posted on 18 Mar 2015

Interview Preparation Tips

Round: Resume Shortlist
Experience: On my own, with feedback from friends. Kept it simple, so that even a layman could understand what I've done in the various projects that I was involved in. It pays to be truthful, and yet, at the same time, to advertise one's achievements. In most of the interviews a random point on my resume was picked out and I was asked about it.

Round: Group Discussion
Experience: I did prepare in a group for the one day of case study prep that I did (and my other group member managed to get into BCG), so I guess it probably helps more than preparing alone.

Round: Puzzle Interview
Experience: Typical puzzles come coupled with recurrences which can in turn be coded into algorithms. See if you can get your hands on any of these.

Round: HR Interview
Experience: Interviews were puzzles based, plus algorithm/coding based. The puzzles weren't easy, but were doable with sufficient time. Two of my interviewers were happy to provide me with hints along the way and I kept telling them what I was thinking, no matter how naive it might be - for example, I'd give an exponential algorithm for a greedy/dynamic programming problem [if that's Greek and Latin to you you probably don't have a shot at Google!] and then tell them that it was a bad algorithm, and that I was trying for something better next. Typical minchange-optimal division type recurrence based algorithms were common, coupled with coding of the same algorithms [brushing up on coding skills helps!]. I was also asked questions on Operating Systems [some synchronization / TeX type questions], Cryptography and some puzzles based on simple intuition and mathematics.

Round: Other Interview
Experience: No Preparation. CSE BTech curriculum + common sense more than covers what one can be asked in the interview. It probably helps to be fresh with C++ syntax, however. Written test + 4 interviews (45 minutes each). 10 shortlisted at the end of the written test, 5 shortlisted at the end of the first two interviews, 4 (2 BTech, 2 MTech) made final offers.
Tips: Ideally, any BTech/DD from CSE should be well prepared without doing much, except probably practising coding. Algorithms: Greedy and Dynamic Programming crucial. Learn how to solve recurrences, if you don't know already. Don't know how important graph algos are, but searching, sorting are pretty important too. Brush up on these if you don't remember. Operating Systems: Synchronization

Skill Tips: Keep it cool with Google. Even a t-shirt is fine (they told me that - even though I was wearing a tie). Consulting interviews require the usual Shirt - Jacket - Tie combo. It helps to wear a jacket to hide the crumpled shirt inside. Smile!
College Name: IIT BOMBAY

D I Management International Services Interview FAQs

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Some of the top questions asked at the D I Management International Services interview -

  1. Kyoki m main apne shat shat company ko vhi aage leke jau...read more
  2. My self sonu i have done m graduation with Delhi universi...read more
  3. I have a 2 year experience computer operat...read more

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D I Management International Services Interview Process

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Interview experience

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D I Management International Services Reviews and Ratings

based on 41 reviews

3.5/5

Rating in categories

3.2

Skill development

3.5

Work-life balance

3.1

Salary

3.2

Job security

3.2

Company culture

2.9

Promotions

3.3

Work satisfaction

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