Croma Department Manager Interview Questions and Answers

Customer problem solving

Q1. Call log issue, digi related issues
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Q2. Self introduction,will you job experience
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Q3. What about KPI'S?
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KPI's (Key Performance Indicators) are essential metrics used to measure the success of a department's goals and objectives.
• KPI's should be specific, measurable, achievable, relevant, and time-bound (SMART)

• Examples of KPI's for a Department Manager could include sales targets, customer satisfaction ratings, employee turnover rates, and productivity levels

• Regularly tracking and analyzing KPI's can help identify areas fo...read more
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Q4. What is the visual Marchendising?
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Visual merchandising is the practice of displaying products in a way that attracts customers and encourages purchases.
• Visual merchandising involves creating visually appealing displays in retail stores to showcase products effectively.

• It includes elements such as lighting, signage, color schemes, and product placement.

• The goal of visual merchandising is to create an inviting and engaging shopping experience for custome...read more
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Q5. How to drive sale track?
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Driving sales track involves setting clear goals, analyzing data, motivating team members, and implementing effective strategies.
• Set clear sales goals for the team to work towards.

• Analyze sales data regularly to identify trends and opportunities for improvement.

• Motivate team members through incentives, recognition, and training.

• Implement effective sales strategies such as promotions, cross-selling, and upselling.

• Regula...read more
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Q6. Last year compared to this year target VS Achievement ?
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Q7. Last month mens wear contributions?
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Q8. Women's wear how many type off kurta?
Ans. 
There are several types of kurtas in women's wear, including Anarkali, A-line, straight-cut, high-low, and asymmetrical kurtas.
• Anarkali kurta

• A-line kurta

• Straight-cut kurta

• High-low kurta

• Asymmetrical kurta
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Q9. AS a department manager what's about inactive in your team member?
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Q10. How to drive KPI?
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Driving KPI involves setting clear goals, tracking progress, analyzing data, and making strategic adjustments.
• Set specific, measurable, achievable, relevant, and time-bound goals for each KPI.

• Regularly track and analyze data to monitor progress towards KPI targets.

• Identify trends, patterns, and areas for improvement based on KPI data.

• Make strategic adjustments to processes, resources, or strategies to improve KPI perfo...read more
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Q11. This month target🎯?
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Q12. Team handling process?
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Team handling process involves assigning tasks, providing support, monitoring progress, and resolving conflicts.
• Assigning tasks based on team members' strengths and skills

• Providing necessary support and resources for team members to succeed

• Regularly monitoring progress and providing feedback

• Resolving conflicts and promoting teamwork

• Encouraging open communication and collaboration within the team
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Q1. Grocery fruits and vegetables
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Q2. My profile and experience
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