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Cognizant Junior Process Executive Interview Questions and Answers

Updated 26 Feb 2025

Cognizant Junior Process Executive Interview Experiences

5 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What do you understand by customer service and customer support
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

    • It involves addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • Customer support is a subset of customer service that specifically focuses on providing technical a...

  • Answered by AI
  • Q2. Speak on a topic for 1 min
  • Ans. 

    The importance of time management in the workplace

    • Time management helps in prioritizing tasks effectively

    • It reduces stress and improves productivity

    • Setting deadlines and using tools like calendars can aid in time management

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Hr asked me about myself
  • Q2. He asked me what is my job role and responsibilities in current company

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask the question abt previous job role and responsibilities because employee will learn the new process when u will give training

Junior Process Executive Interview Questions Asked at Other Companies

Q1. What is liquidity ratio? What is 70% of 80? What is Bills Payable ... read more
Q2. Do you know accounting? What is balance sheet?
asked in iTech India
Q3. What is your typing test accuracy and words per minute (WPM)?
asked in Cognizant
Q4. What do you understand by customer service and customer support
asked in Infosys
Q5. What is journal entry
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Into and graduation knowledge 

(1 Question)

  • Q1. Tell me about yourself ? What was the project you did in graduation?and briefly explain.

Interview Preparation Tips

Interview preparation tips for other job seekers - It went well with basic questions
Like about yourself
Project in your graduation...
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction and regarding insurance
Round 3 - HR 

(2 Questions)

  • Q1. Ur family background
  • Q2. Where do you want to see after 3 years

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good overall I selected.seeks a good career in my future goal.

Cognizant interview questions for designations

 Junior Executive

 (3)

 Voice Process Executive

 (33)

 Process Executive Data

 (11)

 Process Executive 1

 (3)

 Accounts Process Executive

 (2)

 Process Executive 2

 (2)

 Process Associate

 (36)

 Process Analyst

 (1)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

About mathematics and some kind of aptitude questions

Round 2 - HR 

(5 Questions)

  • Q1. Discussion about the package and all
  • Q2. Package and all discussion
  • Q3. Final round of the process of job
  • Q4. Introduction about the candidate
  • Q5. Procedure about the job and facilities about the job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Me some opportunities to the freshers and

Interview questions from similar companies

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About pointers and their types

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
  • Q4. Then why do we do depreciation of companies what is the need for it
  • Ans. 

    Depreciation is necessary to allocate the cost of an asset over its useful life.

    • Depreciation helps in matching the cost of an asset with the revenue it generates.

    • It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

    • Depreciation expense reduces taxable income, resulting in tax savings for companies.

    • It helps in determining the true profitability and financial position of...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
  • Q2. The exact reasons I have provided along with the experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you handle an angry customer on call?
  • Ans. 

    I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.

    • Remain calm and professional throughout the call.

    • Listen actively to the customer's concerns and let them vent.

    • Empathize with the customer and acknowledge their frustration.

    • Apologize for the inconvenience caused and take responsibility.

    • Offer solutions to resolve the issue and ask for their input.

    • Follow up with the customer to ensure the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Being patient and listening to customers first is the key to handle an angry customer on call.

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions on testing.
  • Q2. Write sample code on some basic queries supplied during interview.
  • Ans. 

    Sample code for basic queries

    • Use SELECT statement to retrieve data from a table

    • Use WHERE clause to filter data based on conditions

    • Use ORDER BY clause to sort data in ascending or descending order

    • Use GROUP BY clause to group data based on a column

    • Use JOIN clause to combine data from multiple tables

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have some knowledge on selenium testibg.

Cognizant Interview FAQs

How many rounds are there in Cognizant Junior Process Executive interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in Cognizant Junior Process Executive interview?

Some of the top questions asked at the Cognizant Junior Process Executive interview -

  1. What do you understand by customer service and customer supp...read more
  2. Speak on a topic for 1 ...read more
  3. Procedure about the job and facilities about the job prof...read more

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Cognizant Junior Process Executive Interview Process

based on 5 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

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Cognizant Junior Process Executive Salary
based on 12 salaries
₹1.7 L/yr - ₹2.8 L/yr
6% more than the average Junior Process Executive Salary in India
View more details

Cognizant Junior Process Executive Reviews and Ratings

based on 12 reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

2.8

Salary

4.0

Job security

4.1

Company culture

3.3

Promotions

3.7

Work satisfaction

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