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Cognizant BPO Trainer Interview Questions and Answers

Updated 7 Oct 2021

Cognizant BPO Trainer Interview Experiences

1 interview found

BPO Trainer Interview Questions & Answers

user image Anonymous

posted on 7 Oct 2021

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What is BPO...? And what's the purpose of work..?
  • Ans. 

    BPO stands for Business Process Outsourcing. Its purpose is to outsource non-core business functions to a third-party service provider.

    • BPO involves outsourcing of non-core business functions such as customer service, data entry, and accounting to a third-party service provider.

    • The purpose of BPO is to reduce costs, increase efficiency, and allow companies to focus on their core competencies.

    • BPO services are often provi...

  • Answered by AI
  • Q2. How to improve a BPO..?
  • Ans. 

    Improving a BPO involves optimizing processes, enhancing employee skills, and leveraging technology.

    • Analyze current processes and identify areas for improvement

    • Invest in employee training and development programs

    • Implement technology solutions to streamline operations

    • Regularly gather feedback from clients and employees to identify areas for improvement

    • Establish clear performance metrics and regularly track progress towa...

  • Answered by AI
  • Q3. How can we train a BPO candidate with full details...?

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of the questions asked to me related to my b.com/CSE topics

Interview questions from similar companies

I applied via Job Fair and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic accounting methods and journals

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident About what you are saying

BPO Trainer Interview Questions Asked at Other Companies

asked in Cognizant
Q1. How can we train a BPO candidate with full details?
asked in Cognizant
Q2. What is BPO...? And what's the purpose of work..?
asked in Cognizant
Q3. How can a BPO be improved?

I applied via Approached by Company and was interviewed before May 2018. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. This is face to face interview... They are observing our behaviour... Attitude... Etc
  • Q2. Introduce u r self....
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have 3 years of experience working in marketing and sales roles.

    • I am proficient in Microsoft Office Suite and have strong communication skills.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI
  • Q3. U r carrier objections
  • Ans. 

    My career objectives focus on continuous growth, contributing to team success, and making a positive impact in my field.

    • Aim to develop expertise in my field, such as becoming a certified project manager.

    • Seek leadership opportunities to guide and mentor junior team members.

    • Aspire to work on innovative projects that challenge my skills and creativity.

    • Desire to contribute to a company's mission, like improving customer sa...

  • Answered by AI
  • Q4. About TCS
  • Q5. Why should u select TCS
  • Ans. 

    TCS is a global leader in IT services with a strong reputation for innovation and client satisfaction.

    • TCS has a proven track record of delivering high-quality services to clients worldwide.

    • TCS offers a wide range of opportunities for career growth and development.

    • TCS values diversity and inclusion, creating a supportive work environment for employees.

    • TCS invests in cutting-edge technologies and training programs to kee...

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Any kind of topic u cn select... Sales, accounts, service

Round: Test
Experience: Aptitude test... Mathematic and problem solving... General knowledge is very important

Round: Telephonic
Experience: This is final round... BH directly interact with us...

General Tips: Be confident... Be clam.... Keep smiling face... That is the way to win
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: <1 week

I applied via Walk-in and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Indoctrination and asked some accounts

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get panic. If you are known or not . Just tell they have asked the question.

What people are saying about Cognizant

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a junior software engineer
2w
Job offer in Malaysia - legit or scam?
Hey everyone, I received a job proposal from Mindgraph for a Junior Mainframe Developer position in Malaysia (onsite). Not sure if it's a real deal. They found my resume on Naukri and the offer includes: * Experience: 3+ years on cardlink, VSAM, CICS, JCL * Location: Malaysia (Accenture client in Kuala Lumpur) * Notice: 0-60 days * Benefits: One-way ticket, 1-week stay, medical insurance, visa. Has anyone heard of Mindgraph or had a similar experience? Note : This is a permanent position with Mindgragh and you need to work with our client Accenture - Malaysia (Kaula Lumpur) & we will provide one way Air Ticket from India - Malaysia, 1 Week Accommodation, Medical Insurance and will take care of the Visa process also. Any insights would be appreciated!
Got a question about Cognizant?
Ask anonymously on communities.

I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. GL related questions
  • Q2. Comfortable for night shifts
  • Ans. 

    Yes, I am comfortable with night shifts and have experience working during those hours.

    • I have worked night shifts in my previous job and have adapted to the schedule

    • I am a night owl and prefer working during those hours

    • I understand the importance of being alert and focused during night shifts

    • I am willing to adjust my sleep schedule to accommodate night shifts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about GL and accounting policies

I applied via Naukri.com and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Talk about any topic for atleast 3mins
  • Ans. 

    Exploring the impact of technology on education and how it shapes learning experiences for students today.

    • Technology enhances accessibility to educational resources, e.g., online courses from platforms like Coursera.

    • Interactive tools like Kahoot! and Quizlet make learning engaging and fun for students.

    • Virtual classrooms enable remote learning, allowing students to connect globally, especially during the pandemic.

    • Artifi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic and talk confidently with out stoping.

I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were three rounds first is written round where you will get 3 section Aptitude+essay+technical (pseudo code) then second round is technical round where they will ask question related to your final ye...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focus on your written exam and technical interview for which you should know about your project because project is very important and if u are from cs background then focus on one coding language .
All the very best just be positive .
Are these interview questions helpful?

I applied via Referral and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is Active Directory? How do we manage role from active directory
  • Q2. How to Resolve Outlook working offline issue ?
  • Ans. 

    To resolve Outlook working offline issue, check network connection and disable Work Offline mode.

    • Check network connection and ensure it is stable

    • Disable Work Offline mode in Outlook settings

    • Restart Outlook and check if issue is resolved

  • Answered by AI
  • Q3. Vercent write read and vocalizations test
  • Q4. Grammer check

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, HR are also human.. always be ready to answer technical questions and never hasitate.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated professional with a background in finance, strong analytical skills, and a passion for problem-solving.

    • Education: Graduated with a degree in Finance from XYZ University, where I was involved in the finance club and organized workshops.

    • Experience: Worked as an intern at ABC Corp, where I assisted in financial analysis and reporting, improving my analytical skills.

    • Skills: Proficient in Excel and financia...

  • Answered by AI
  • Q2. Why did you left yor last job?
  • Ans. 

    I left my last job to pursue new opportunities for growth and to align my career with my long-term professional goals.

    • Career Growth: I felt that I had reached a plateau in my previous role and was seeking new challenges that would allow me to develop my skills further.

    • Alignment with Goals: My career aspirations shifted, and I wanted to find a position that better aligned with my long-term objectives in the industry.

    • Com...

  • Answered by AI
  • Q3. Have you ever appeared in wipro interview previously?
  • Ans. 

    I have not interviewed with Wipro before, but I am excited about the opportunity to join such a reputable organization.

    • I have researched Wipro's values and culture, which align with my professional goals.

    • I have experience in similar roles that would be beneficial for this position.

    • I am eager to contribute to Wipro's innovative projects and initiatives.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and never say any wrong thing about any previous company. If possibke share how much you have learned from them.

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Explain me about yourself
  • Q2. Just be brief don't bore them

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident.

Cognizant Interview FAQs

What are the top questions asked in Cognizant BPO Trainer interview?

Some of the top questions asked at the Cognizant BPO Trainer interview -

  1. How can we train a BPO candidate with full details....read more
  2. What is BPO...? And what's the purpose of work...read more
  3. How to improve a BPO...read more

Tell us how to improve this page.

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