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CMS IT Services

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3.1

based on 2.6k Reviews

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CMS IT Services Engineer- Customer Support Interview Questions and Answers

Updated 12 Mar 2022

CMS IT Services Engineer- Customer Support Interview Experiences

2 interviews found

Engineer- Customer Support Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2022

I applied via Referral

Round 1 - Technical 

(1 Question)

  • Q1. Questions about simple Computer Hardware support /maintenance questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall for beginners freshers but salary structure low.

Engineer- Customer Support Interview Questions & Answers

user image Anonymous

posted on 3 Dec 2021

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Outlook, Windows, PST, Network, Time,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask to need client side required application,

Engineer- Customer Support Interview Questions Asked at Other Companies

asked in Zomato
Q1. If the customer is very irate and he is speaking profanity,how wi ... read more
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Q2. What do you mean when you talk about "50 Hz" in terms of frequenc ... read more
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asked in Enphase Energy
Q3. Why Transformers are used to transfer electricity from source to ... read more
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asked in Wipro
Q4. What's software coding and languages and programming
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asked in Sysnet Global Technologies
Q5. What is the difference between domain & workgroup?
View answer (1)
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Top trending discussions

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Salary Discussions, Hike & Promotions
2w
fathersahaab
Verified Icon
·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Engineer- Customer Support Interview Questions & Answers

TCS iON user image Anonymous

posted on 17 Sep 2021

I applied via Company Website and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About family
    • Add your answer
  • Q2. About previous company
    • Add your answer
  • Q3. Computer programming
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was moderate. Focus on your work experience.

Customer Relationship Manager Interview Questions & Answers

TCS iON user image Anonymous

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. What is Company is technical support is the very helpful profit is campany.
  • Ans. Campany is the digital marketing is the online soping is the time management of the working is the other person and online marketing sa customer services and provided.
    • Answered Anonymously
    Add your answer
  • Q2. Profit is campany.
  • Ans. Campany is the other campany is product brand is difficult and the share market.
    • Answered Anonymously
    Add your answer
  • Q3. Product is customer services.
    • Add your answer
  • Q4. Implies is covance of the customer of products brand.
  • Ans. 

    Ha but product is the brand is market.

    • Answered Anonymously
    Add your answer
  • Q5. Whet is campany product by market supply of the profits by campany.
  • Ans. 

    Ha online marketing is the online soping is the time management of the customer.

    • Answered Anonymously
    Add your answer
  • Q6. Costmer services presentcge according affer is the product brand is market
  • Ans. 

    Yes parentage ka according affer customer is better filling.

    • Answered Anonymously
    Add your answer

Customer Support Executive Interview Questions & Answers

NeoSOFT user image Anjali Gore

posted on 18 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

Customer Service Executive Interview Questions & Answers

Infosys Consulting user image Anonymous

posted on 21 May 2021

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About companies training
    • Add your answer
  • Q2. Salary pacakage
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Shifting

Engineer- Customer Support Interview Questions & Answers

TCS iON user image Anonymous

posted on 17 Sep 2021

I applied via Company Website and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About family
    • Add your answer
  • Q2. About previous company
    • Add your answer
  • Q3. Computer programming
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was moderate. Focus on your work experience.
More about working at CMS IT Services

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Engineer- Customer Support interview?
CMS IT Services interview process usually has 1 rounds. The most common rounds in the CMS IT Services interview process are Technical.
How to prepare for CMS IT Services Engineer- Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Desktop Support, customer support, Technical Support, IT Support and Installation.
What are the top questions asked in CMS IT Services Engineer- Customer Support interview?

Some of the top questions asked at the CMS IT Services Engineer- Customer Support interview -

  1. Questions about simple Computer Hardware support /maintenance questio...read more
  2. Outlook, Windows, PST, Network, Tim...read more

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CMS IT Services Engineer- Customer Support Interview Process

based on 2 interviews

Interview experience

3
  
Average
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CMS IT Services Engineer- Customer Support Salary
based on 647 salaries
₹0.9 L/yr - ₹4.5 L/yr
15% less than the average Engineer- Customer Support Salary in India
View more details

CMS IT Services Engineer- Customer Support Reviews and Ratings

based on 226 reviews

3.2/5

Rating in categories

2.9

Skill development

3.0

Work-life balance

2.5

Salary

3.0

Job security

2.9

Company culture

2.5

Promotions

2.9

Work satisfaction

Explore 226 Reviews and Ratings
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