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CMS IT Services Engineer- Customer Support Interview Questions and Answers

Updated 12 Mar 2022

CMS IT Services Engineer- Customer Support Interview Experiences

2 interviews found

I applied via Referral

Round 1 - Technical 

(1 Question)

  • Q1. Questions about simple Computer Hardware support /maintenance questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall for beginners freshers but salary structure low.

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Outlook, Windows, PST, Network, Time,

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask to need client side required application,

Engineer- Customer Support Interview Questions Asked at Other Companies

Q1. If the customer is very irate and he is speaking profanity,how wi ... read more
Q2. What do you mean when you talk about "50 Hz" in terms of frequenc ... read more
Q3. Why Transformers are used to transfer electricity from source to ... read more
asked in Wipro
Q4. What's software coding and languages and programming
Q5. What is the difference between domain & workgroup?

Interview questions from similar companies

I applied via Company Website and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About family
  • Q2. About previous company
  • Q3. Computer programming

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was moderate. Focus on your work experience.

I applied via Campus Placement and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. OOPs concept

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself.

I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. OOPS, collection, database
  • Q2. Method overload and overrding, interface, abstract class, one small program on string manipulation,database queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Have your core java basics revised and keep sound knowledge of your project

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 minutes
Round difficulty - Medium

Online test of 90 minutes at 5:30 pm

  • Q1. What are the basic concepts of Object-Oriented Programming, and how do they relate to data structures and algorithms?
  • Ans. 

    Object-Oriented Programming concepts include encapsulation, inheritance, and polymorphism, which are used to organize and manipulate data in data structures and algorithms.

    • Encapsulation: Bundling data and methods that operate on the data together in a single unit (object). Example: a class representing a car with properties like color and methods like drive().

    • Inheritance: Allowing a class to inherit properties and meth...

  • Answered by AI
Round 2 - Coding Test 

(2 Questions)

Round duration - 45 minutes
Round difficulty - Medium

Online coding interview of 45 minutes at 6:10PM.

  • Q1. 

    String Compression Problem Statement

    Implement a program that performs basic string compression. When a character is consecutively repeated more than once, replace the consecutive duplicates with the coun...

  • Ans. 

    Implement a program to compress a string by replacing consecutive duplicates with the count of repetitions.

    • Iterate through the string and keep track of consecutive characters and their counts.

    • Replace consecutive duplicates with the count of repetitions.

    • Handle the case where the count of repetitions is greater than 1 and less than or equal to 9.

  • Answered by AI
  • Q2. Can you explain queries related to insert, selection, and joins in a database management system?
  • Ans. 

    Explanation of insert, select, and join queries in a database management system.

    • Insert query is used to add new records to a table.

    • Select query is used to retrieve data from a table based on specified criteria.

    • Join query is used to combine rows from two or more tables based on a related column between them.

    • Examples: INSERT INTO table_name (column1, column2) VALUES (value1, value2); SELECT * FROM table_name WHERE condit...

  • Answered by AI
Round 3 - HR 

Round duration - 30 minutes
Round difficulty - Easy

HR round of 30 minutes at 6pm

Interview Preparation Tips

Professional and academic backgroundI applied for the job as Software Engineer in NoidaEligibility criteriaAbove 7 cgpaNewgen Software interview preparation:Topics to prepare for the interview - Data Structures and algorithms(arrays,strings,linked list,graphs,trees,recursion,backtrack),OOPS,Relational Database Management System, Operating SystemTime required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Be accurate in one language rather than doing more languages but not perfect in anyone
Tip 2 : Revise your concepts regularly and try to attempt 3-4 times a question which you cannot do in first time so that after that if u see question of that type u know how to approach 
Tip 3 : Do practice of quality questions not only quantity.

Application resume tips for other job seekers

Tip 1 : One page resume 
Tip 2 : Only mentioned that projects and skills in which you are really good don't write anything just to fulfill the space

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of DS and algorithms

Interview Preparation Tips

Interview preparation tips for other job seekers - be thorough in data structures and algorithms

I applied via Campus Placement and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Dsa java oops dbms networking

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview experience.
You have to be very strong in DSA.

Interview Questionnaire 

1 Question

  • Q1. Basic javascript questions , clouser, promise

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared well on basic of javascript

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. More questions on which topic
  • Q2. Focus on c#, MVC and SQL

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well technically and scenario based questions also prepared.

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Engineer- Customer Support interview?
CMS IT Services interview process usually has 1 rounds. The most common rounds in the CMS IT Services interview process are Technical.
How to prepare for CMS IT Services Engineer- Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Desktop Support, customer support, Technical Support, IT Support and Installation.
What are the top questions asked in CMS IT Services Engineer- Customer Support interview?

Some of the top questions asked at the CMS IT Services Engineer- Customer Support interview -

  1. Questions about simple Computer Hardware support /maintenance questio...read more
  2. Outlook, Windows, PST, Network, Tim...read more

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CMS IT Services Engineer- Customer Support Interview Process

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CMS IT Services Engineer- Customer Support Salary
based on 629 salaries
₹1 L/yr - ₹4.5 L/yr
15% less than the average Engineer- Customer Support Salary in India
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CMS IT Services Engineer- Customer Support Reviews and Ratings

based on 227 reviews

3.2/5

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2.9

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3.0

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2.5

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3.0

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2.9

Company culture

2.5

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2.8

Work satisfaction

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