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CIK Telecom Interview Questions, Process, and Tips

Updated 18 Jul 2024

Top CIK Telecom Interview Questions and Answers

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CIK Telecom Interview Experiences

Popular Designations

8 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself
Round 2 - Technical 

(3 Questions)

  • Q1. What is domain name service
  • Ans. 

    Domain Name Service (DNS) is a system that translates domain names into IP addresses, allowing users to access websites using human-readable names.

    • DNS is like a phone book for the internet, translating domain names (like google.com) into IP addresses (like 172.217.3.206).

    • DNS helps users access websites by resolving domain names to the corresponding IP addresses.

    • DNS servers store records of domain names and their corres...

  • Answered by AI
  • Q2. What is router and modem
  • Ans. 

    A router is a device that forwards data packets between computer networks, while a modem is a device that modulates and demodulates signals for internet access.

    • Router connects multiple devices to a network and routes data between them

    • Modem connects a device to the internet by modulating and demodulating signals

    • Examples: Router - TP-Link Archer C7, Modem - Motorola MB7420

  • Answered by AI
  • Q3. What is ping tracert
  • Ans. 

    Ping and tracert are network diagnostic tools used to test connectivity and troubleshoot network issues.

    • Ping sends a packet to a specific IP address to check if it is reachable and measures the round-trip time.

    • Tracert shows the route that packets take to reach a destination, displaying each hop along the way.

    • Ping is used to test basic network connectivity, while tracert helps identify network latency and routing issues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a bpo for isp. If you are fresher you can start here. Nothing much to learn technical.

Skills evaluated in this interview

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Difference between 2.5g and 5ghz?
  • Ans. 

    2.5g refers to 2.5 GHz frequency band, while 5GHz refers to 5 GHz frequency band used in wireless communication.

    • 2.5g operates in the 2.4 GHz frequency band, while 5GHz operates in the 5 GHz frequency band.

    • 5GHz offers faster data transfer speeds and less interference compared to 2.5g.

    • 2.5g is commonly used in older Wi-Fi standards like 802.11b/g, while 5GHz is used in newer standards like 802.11n/ac.

    • Devices supporting 5G

  • Answered by AI
  • Q2. What do you mean by DNS
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206)

    • It helps users access websites by typing in easy-to-remember domain names instead of complex IP addresses

    • DNS servers store records of domain names and their corresponding IP addresses

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - too much work load less salary.

Skills evaluated in this interview

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Basic questions of Networking
  • Q2. Tell me about Modem/Router/DNS/DHCP
  • Ans. 

    Modem connects to ISP, router connects devices to network, DNS translates domain names to IP addresses, DHCP assigns IP addresses to devices.

    • Modem connects to Internet Service Provider (ISP) to access the internet

    • Router connects multiple devices to the network and directs traffic between them

    • DNS (Domain Name System) translates domain names (e.g. www.google.com) to IP addresses

    • DHCP (Dynamic Host Configuration Protocol)

  • Answered by AI
  • Q3. What are the OSI Layers?
  • Ans. 

    The OSI Layers refer to the Open Systems Interconnection model, which is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

    • The OSI Layers include: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has specific functions and protocols that help in the communication process.

    • For example, the Physical layer d...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your expectation?
  • Q2. When will you join

Skills evaluated in this interview

Technical Support Representative Interview Questions asked at other Companies

Q1. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system
View answer (1)

I applied via Indeed and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is modem and what is router
  • Ans. 

    A modem is a device that connects your computer to the internet through your ISP, while a router is a device that connects multiple devices to a network and manages traffic between them.

    • Modem stands for modulator-demodulator and converts digital signals to analog signals for transmission over telephone lines

    • Router directs traffic between devices on a network and can prioritize traffic for certain devices or application...

  • Answered by AI
  • Q2. What is dual band router difference between modem and router
  • Ans. 

    A dual band router is a device that can operate on two different frequencies, while a modem is a device that connects your network to the internet.

    • A dual band router can operate on both 2.4GHz and 5GHz frequencies, providing better speed and coverage.

    • A modem is a device that connects your network to the internet, while a router is a device that connects multiple devices within your network.

    • A modem is required to connec...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CIK Telecom Technical Support Executive interview:
  • Router
  • modem
  • access point
Interview preparation tips for other job seekers - basic knowledge of networking will be helpful for candidate and they also provide 15 days tranning aswell.

Skills evaluated in this interview

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

CIK Telecom interview questions for popular designations

 Technical Support Executive

 (3)

 Technical Support Engineer

 (1)

 Technical Support Representative

 (1)

 Customer Support Executive

 (1)

 Network Support Executive

 (1)

 Customer Support Specialist

 (1)

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. Basic networking knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest do not apply to cik else your whole career can be ruin.

Network Support Executive Interview Questions asked at other Companies

Q1. Can you explain about ETC collection and how to work it.
View answer (1)

I applied via Indeed and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - very flexible joining process.

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

Interview Questionnaire 

1 Question

  • Q1. They will ask you about CIK company and what you know about it.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Very basic question like your previous profile...memorable day and all that

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal and give your best

Customer Support Specialist Interview Questions asked at other Companies

Q1. Definition of Customer support, Short and long term goals.
View answer (2)

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your role in your previous job?
  • Q2. What was your process?
Round 3 - One-on-one 

(1 Question)

  • Q1. Can you handle 40 to 50 calls per day?
Round 4 - Aptitude Test 

Simple questions anyone can answer smartly.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please keep your all documents ready in hand, wait patiently for around 2 months to complete the documentation and for induction.

I applied via Walk-in and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is meant IPconfig,IPV4,IPV6,Subnet mask, different types of LAN's,etc
  • Ans. 

    IPconfig, IPV4, IPV6, Subnet mask, and LAN types are all related to computer networking.

    • IPconfig is a command-line tool used to display network configuration information.

    • IPV4 and IPV6 are two versions of the Internet Protocol used to identify devices on a network.

    • Subnet mask is used to divide a network into smaller subnetworks.

    • LAN stands for Local Area Network and there are different types such as Ethernet, Wi-Fi, and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They interviewed me on the Basis of Technical Background in Earlier. Answered the required questions which are technically useful and testing for knowledge on the skills.

Skills evaluated in this interview

CIK Telecom Interview FAQs

How many rounds are there in CIK Telecom interview?
CIK Telecom interview process usually has 1-2 rounds. The most common rounds in the CIK Telecom interview process are Technical, HR and Resume Shortlist.
How to prepare for CIK Telecom interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CIK Telecom. The most common topics and skills that interviewers at CIK Telecom expect are Customer Service, voice process, international call center, Communication Skills and Customer Handling.
What are the top questions asked in CIK Telecom interview?

Some of the top questions asked at the CIK Telecom interview -

  1. what is dual band router difference between modem and rou...read more
  2. what is modem and what is rou...read more
  3. Tell me about Modem/Router/DNS/D...read more

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CIK Telecom Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more

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CIK Telecom Reviews and Ratings

based on 36 reviews

2.9/5

Rating in categories

2.3

Skill development

3.1

Work-life balance

2.4

Salary

2.6

Job security

2.6

Company culture

2.1

Promotions

2.5

Work satisfaction

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