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CIK Telecom Technical Support Representative Interview Questions and Answers

Updated 17 Apr 2024

CIK Telecom Technical Support Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Basic questions of Networking
  • Q2. Tell me about Modem/Router/DNS/DHCP
  • Ans. 

    Modem connects to ISP, router connects devices to network, DNS translates domain names to IP addresses, DHCP assigns IP addresses to devices.

    • Modem connects to Internet Service Provider (ISP) to access the internet

    • Router connects multiple devices to the network and directs traffic between them

    • DNS (Domain Name System) translates domain names (e.g. www.google.com) to IP addresses

    • DHCP (Dynamic Host Configuration Protocol)

  • Answered by AI
  • Q3. What are the OSI Layers?
  • Ans. 

    The OSI Layers refer to the Open Systems Interconnection model, which is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

    • The OSI Layers include: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has specific functions and protocols that help in the communication process.

    • For example, the Physical layer d...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your expectation?
  • Q2. When will you join

Skills evaluated in this interview

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is meant IPconfig,IPV4,IPV6,Subnet mask, different types of LAN's,etc
  • Ans. 

    IPconfig, IPV4, IPV6, Subnet mask, and LAN types are all related to computer networking.

    • IPconfig is a command-line tool used to display network configuration information.

    • IPV4 and IPV6 are two versions of the Internet Protocol used to identify devices on a network.

    • Subnet mask is used to divide a network into smaller subnetworks.

    • LAN stands for Local Area Network and there are different types such as Ethernet, Wi-Fi, and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They interviewed me on the Basis of Technical Background in Earlier. Answered the required questions which are technically useful and testing for knowledge on the skills.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your role in your previous job?
  • Q2. What was your process?
Round 3 - One-on-one 

(1 Question)

  • Q1. Can you handle 40 to 50 calls per day?
Round 4 - Aptitude Test 

Simple questions anyone can answer smartly.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please keep your all documents ready in hand, wait patiently for around 2 months to complete the documentation and for induction.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is your name
  • Q2. What is your location
  • Q3. Mant Mathura up

Interview Preparation Tips

Interview preparation tips for other job seekers - Air fiber

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Educational Qualifications
  • Q2. Job location and expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical skills with speaking skill

I was interviewed in Feb 2017.

Interview Questionnaire 

3 Questions

  • Q1. What you have learned in your previous company?
  • Ans. 

    I have learned the importance of effective communication, strategic planning, and team collaboration in my previous company.

    • Importance of effective communication in ensuring clarity and alignment within the team

    • Strategic planning to set clear goals and priorities for the team

    • Team collaboration to leverage diverse skills and perspectives for better outcomes

  • Answered by AI
  • Q2. How you would handle the pressure because it's a new company and there might be the chances that we can ask yu to do something which is not there in your job role?
  • Ans. 

    I thrive under pressure and am adaptable to new challenges, willing to go above and beyond my job role.

    • I have a track record of successfully handling pressure in previous roles.

    • I am open to taking on new responsibilities and challenges.

    • I believe in continuous learning and growth, so I am willing to step out of my comfort zone.

    • I will communicate effectively with the team to understand expectations and deliver accordingl...

  • Answered by AI
  • Q3. In your previous company you were doing in house jobs. Your boss didn't ask you to go outside and bring business for the company but in your company you need to go outside and visit some VVIP clients. Are ...

Interview Preparation Tips

Round: Technical + HR Interview
Experience: I answer all the questions to the best of my knowledge and experiences I had working in the same industry. Some questions I need to answer very diplomatically but overall it was quite good.
Tips: Be yourself and if you know that your right stick to it.

Round: HR Interview
Experience: Discussions about my job role in context to my previous job roles. Salary discussions.

Interview Preparation Tips

Round: Test
Total Questions: Aptitude

General Tips: Unlike most other people in college, I kept all options open. I learnt decent level of coding, I learnt about case-studies. Only thing I did not do and I think I should have done is practice of aptitude. I managed to get shortlisted in most of companies but still I feel preparing for aptitude quants would have definitely helped. I gave CAT, probably because everyone was giving, but did not really prepare. Preparing for CAT is actually a good idea, not because MBA is good, but because it will help you in placements. Keep an open mind. Try out everything. So, here it is, tip : keep all options open if you don’t know which way to go. Be open minded
Skill Tips: ""
College Name: IIT ROORKEE
Funny Moments: I saw many people not learning coding thinking it to be tough without even giving it an actual try. Coding is one of the easiest and most interesting things to do. It is better than doing quants of profit-loss, percentages etc.! But obviously, it will be better if you do both. 

I was interviewed before Jan 2016.

Interview Preparation Tips

Round: Test
Experience: Test included questions from topics like mosfets, analog communication(DSB-SC, VSB,AM,FM etc),Antenna and radar.
Tips: Easy questions.Formula based mostly. A little bit of revision will be enough.

College Name: MNNIT Allahabad

I applied via Walk-in and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What type this sequential problem in between modem or router?
  • Ans. 

    The modem is connected to the router in a sequential manner.

    • The modem is the first device in the sequence, as it connects to the internet service provider (ISP).

    • The router is then connected to the modem, acting as a gateway between the modem and the local network.

    • Devices such as computers, smartphones, and smart TVs are connected to the router to access the internet.

    • The sequential connection allows the router to manage...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly I was prepared about company and there task ...
Normally some questions ask me regarding my knowledge about technical , so I have experience in the field of edge coordinator as may be very helpful as like desktop support , there working as same , climping, rj45 , speed issue , router configure , modem reset and so on...

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Construction and OFC related questions..

Interview Preparation Tips

Interview preparation tips for other job seekers - If u want to crack this interview then you study about OFC and Construction related questions.

CIK Telecom Interview FAQs

How many rounds are there in CIK Telecom Technical Support Representative interview?
CIK Telecom interview process usually has 2 rounds. The most common rounds in the CIK Telecom interview process are Technical and HR.
How to prepare for CIK Telecom Technical Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CIK Telecom. The most common topics and skills that interviewers at CIK Telecom expect are Networking, Technical Voice Process, CCNP, Configuration and Customer Handling.
What are the top questions asked in CIK Telecom Technical Support Representative interview?

Some of the top questions asked at the CIK Telecom Technical Support Representative interview -

  1. Tell me about Modem/Router/DNS/D...read more
  2. What are the OSI Laye...read more
  3. Basic questions of Network...read more

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CIK Telecom Technical Support Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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CIK Telecom Technical Support Representative Salary
based on 16 salaries
₹1.9 L/yr - ₹3.6 L/yr
26% less than the average Technical Support Representative Salary in India
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1.0/5

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