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CIK Telecom Customer Support Executive Interview Questions and Answers
CIK Telecom Customer Support Executive Interview Experiences
1 interview found
dimple singh
Interview Questionnaire
1 Question
- Q1. They will ask you about CIK company and what you know about it.
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Interview questions from similar companies
Customer Care Executive Interview Questions & Answers
Technocon Services
Surbhi Kumari Shaw
posted on 16 Aug 2024
(3 Questions)
- Q1. Tell me your hobbies
- Ans.
My hobbies include reading, painting, and hiking.
Reading: I enjoy reading fiction and non-fiction books in my free time.
Painting: I like to express my creativity through painting and experimenting with different art mediums.
Hiking: I love exploring nature trails and challenging myself with new hiking routes.
- Q2. What is your strength
- Ans.
My strength lies in my ability to empathize with customers and provide personalized solutions to their problems.
Strong communication skills to effectively listen to and understand customer concerns
Empathy to connect with customers on a personal level and make them feel heard
Problem-solving skills to come up with tailored solutions for each customer
Patience to handle difficult customers and resolve issues calmly
Ability ...
- Q3. What is biggest mistake of your life
- Ans.
Trusting the wrong person with confidential information
Shared personal details with a colleague who later used it against me
Assumed a friend could keep a secret, but it ended up causing me harm
Learned the importance of discretion and trust in professional relationships
Anonymous
I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. All the questions were relevant to my domain knowledge.
Interview Preparation Tips
The rest is in the hands of the interviewer.
I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. MPLS, OSPF, BGP, ISIS
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
beena beena
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. BA documentation questions
(1 Question)
- Q1. Attitude related questions
I appeared for an interview in Nov 2020.
Interview Questionnaire
2 Questions
- Q1. What is Fiber color coding.
- Ans.
Fiber color coding is a system of identifying optical fibers based on their jacket color.
Fiber color coding is used to identify different types of fibers in a network.
The color of the fiber jacket indicates the type of fiber, such as single-mode or multimode.
Common color codes include yellow for single-mode, orange for multimode, and aqua for 10 Gigabit Ethernet.
Fiber color coding is important for proper installation a
- Q2. What is splicing
- Ans.
Splicing is the process of joining two or more pieces of material together to form a single continuous piece.
Splicing is commonly used in rope and cable making.
There are different types of splicing techniques such as eye splicing, end-to-end splicing, and tapered splicing.
Splicing can also refer to the process of removing introns from pre-mRNA to form mature mRNA in gene expression.
Interview Preparation Tips
Skills evaluated in this interview
Assistant Manager Interview Questions & Answers
Quadgen Wireless Solutions
SATYA PRAKASH KANUNGO
posted on 2 Oct 2023
(2 Questions)
- Q1. Related to Profile experience
- Q2. Related to your past experience
(1 Question)
- Q1. What is osi layer
- Ans.
OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven abstraction layers.
The OSI model helps in understanding how different networking protocols work together.
Each layer in the OSI model performs specific functions and communicates with adjacent layers.
Examples of OSI layers include physical layer, data link layer, networ...
(1 Question)
- Q1. Salary negotiation
Skills evaluated in this interview
Selected
Reasoning, coding, language
(1 Question)
- Q1. Many on OOPS, DB,CN
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself
CIK Telecom Interview FAQs
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