Upload Button Icon Add office photos

Filter interviews by

Technocon Services Customer Care Executive Interview Questions and Answers

Updated 16 Aug 2024

Technocon Services Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Surbhi Kumari Shaw

posted on 16 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me your hobbies
  • Ans. 

    My hobbies include reading, painting, and hiking.

    • Reading: I enjoy reading fiction and non-fiction books in my free time.

    • Painting: I like to express my creativity through painting and experimenting with different art mediums.

    • Hiking: I love exploring nature trails and challenging myself with new hiking routes.

  • Answered by AI
  • Q2. What is your strength
  • Ans. 

    My strength lies in my ability to empathize with customers and provide personalized solutions to their problems.

    • Strong communication skills to effectively listen to and understand customer concerns

    • Empathy to connect with customers on a personal level and make them feel heard

    • Problem-solving skills to come up with tailored solutions for each customer

    • Patience to handle difficult customers and resolve issues calmly

    • Ability ...

  • Answered by AI
  • Q3. What is biggest mistake of your life
  • Ans. 

    Trusting the wrong person with confidential information

    • Shared personal details with a colleague who later used it against me

    • Assumed a friend could keep a secret, but it ended up causing me harm

    • Learned the importance of discretion and trust in professional relationships

  • Answered by AI

Interview questions from similar companies

I appeared for an interview in Mar 2017.

Interview Questionnaire 

5 Questions

  • Q1. Related to semiconductors, processors etc. were asked.
  • Q2. Strength
  • Q3. Weaknesses
  • Q4. Hobby
  • Q5. If there are 200 fishes in an aquarium. 99% are red. How many fishes have to be removed to make the red fishes 98 % in the aquarium?
  • Ans. 

    To make the red fishes 98%, 50 fishes have to be removed from the aquarium.

    • Calculate 1% of 200 fishes, which is 2 fishes.

    • To make the red fishes 98%, subtract 1% (2 fishes) from 99% (198 fishes).

    • To find the number of fishes to be removed, divide the difference by 1% (2 fishes).

    • Therefore, 50 fishes have to be removed to make the red fishes 98%.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: There were 40 aptitude questions of variable difficulty. More questions revolved around topics like time and work, distance, speed, time, profit loss, age etc.
Tips: A regular and prior preparation will go a long way in determining a good test score.
Use tricks to solve the questions and calculations should be fast.
Duration: 30 minutes
Total Questions: 40

Round: Test
Experience: The questions weren't that tough when it came to programming. An example would be conversion of temperature from Celsius to Fahrenheit and vice versa. This was a question in my paper. So I'm hoping the difficulty would be more or less the same.
Tips: Do certified programming courses. They help you a lot in cracking good jobs.
Duration: 45 minutes
Total Questions: 3

Round: Puzzle Interview
Tips: This can be tough if you can't imagine scenarios and situations. So make sure you inculcate critical problem solving thinking in your everyday life. I feel that's the best way to do things in this round.

Round: Technical Interview
Experience: This was a short interview so not much happened.
Tips: Whatever you do just know your stuff properly.

Round: HR Interview
Experience: It was a simple interview. Basic questions and their basic answers helped me get through it.
Tips: The tip would be to stay positive in your approach while answering the questions

Skills: Technical Skills, Interpersonal Communication, Aptitude
College Name: VIT Vellore

I appeared for an interview in Feb 2017.

Interview Preparation Tips

Round: Test
Experience: It was a simple aptitude test in which around 150 students cleared the test.
Duration: 1 hour
Total Questions: 40

Round: Test
Experience: Three programs were given and we had to write the code in either java ,c or c++ and get the required output.Around 90 students cleared this round.
Duration: 1 hour 30 minutes
Total Questions: 3

College Name: VIT Vellore

I appeared for an interview in Mar 2017.

Interview Questionnaire 

5 Questions

  • Q1. Related to semiconductors, processors etc. were asked.
  • Q2. Strength
  • Q3. Weaknesses
  • Q4. Hobbies
  • Q5. If there are 200 fishes in an aquarium. 99% are red. How many fishes have to be removed to make the red fishes 98 % in the aquarium?
  • Ans. 

    To make the red fishes 98%, 50 fishes have to be removed from the aquarium.

    • Calculate 1% of 200 fishes to find the number of red fishes.

    • Subtract the number of red fishes from 200 to find the number of non-red fishes.

    • Calculate 2% of the total number of fishes to find the desired number of red fishes.

    • Subtract the desired number of red fishes from the current number of red fishes to find the number of fishes to be removed.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: There were 40 aptitude questions of variable difficulty. More questions revolved around topics like time and work, distance, speed, time, profit loss, age etc.
Tips: A regular and prior preparation will go a long way in determining a good test score.
Use tricks to solve the questions and calculations should be fast.
Duration: 30 minutes
Total Questions: 40

Round: Test
Experience: The questions weren't that tough when it came to programming. An example would be conversion of temperature from Celsius to Fahrenheit and vice versa. This was a question in my paper. So I'm hoping the difficulty would be more or less the same.
Tips: Do certified programming courses. They help you a lot in cracking good jobs.
Duration: 45 minutes
Total Questions: 3

Round: Puzzle Interview
Tips: This can be tough if you can't imagine scenarios and situations. So make sure you inculcate critical problem solving thinking in your everyday life. I feel that's the best way to do things in this round.

Round: Technical Interview
Experience: This was a short interview so not much happened.
Tips: Whatever you do just know your stuff properly.

Round: HR Interview
Experience: It was a simple interview. Basic questions and their basic answers helped me get through it.
Tips: The tip would be to stay positive in your approach while answering the questions

Skills: Technical Skill, Interpersonal Communication, Aptitude
College Name: VIT Vellore

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Test
Experience: The test was conducted through Cocubes. It was moderately difficult. Some of the questions are time taking. We need to be decisive in attempting such questions.
Tips: Need to manage time properly. Should assess and choose which questions to attempt and which ones to leave.
Duration: 1 hour
Total Questions: 30

Round: Test
Experience: The three questions are of three different levels.

1. You will be given two numbers. The first one is the starting point and the second one is the ending point of a range of integers. You have to count the number of integers in that range which are divisible by the first number.

Ex : INPUT : 3 18
OUTPUT : 6

2. You will be given a number. You have to find the sum of the digits. If the sum exceeds 9, you have to add the digits of the sum recursively until you a get a single digit sum.

EX : INPUT : 9999
OUTPUT : 9

Explanation: 9999 => 9 +9+9+9=36 => 3+6 =9

3. You will be given an array of characters which include ( L, R , or a number in the range '0' to '9'). A ball is kept on a line of integers initially kept at zero. The ball has to execute the instructions sequentially as follows:
(i) If an 'L' character is encountered, the ;position of the ball has to be decremented.
(ii) If an 'R' character is encountered, the position of the ball has to be incremented.
(iii) If an integer (in the range '0' to '9) is encountered , we have to go to that index in the array and execute the instruction present in that index.

Finally, after all the instructions are executed, you have to print the final position of the ball.

EX : INPUT :
Number of instruction : 5
Instructions: LR1R2

OUTPUT : 3

Explanation :
(i) Initially, the ball is at 0. Since the 0th index in the array is 'L' , the ball moves to 0-1= -1 position.
(ii) The 1st index is 'R' hence, the position of the ball is -1 +1 = 0 position.
(iii) The 2nd index is '1', hence we have to go to index 1 in the array which is 'R', hence the new position is 0+1 =1.
(iv) The 3rd index is 'R', hence the new position is 1 +1 =2.
(v) The 4th index is '2' , hence we have to go to 2nd index is '1' , hence we have to go again to 1st index , which is 'R' hence the final position is 2+1 =3.

Tips: We need to solve all the three the problems to have better chances of clearing this round.
Duration: 1 hour
Total Questions: 3

Round: Technical Interview
Experience: The interview was focussed majorly on coding. It went for about 45min with around 10 coding problems given to solve. Some basics of Computer networking are also tested in this round.
Tips: Be prepared with some basics of networking. As the company's main focus is on Telecom, good knowledge in telecom and networking would be a big advantage.

Round: Technical Interview
Experience: This round was focused on the aptitude and reasoning skills. Some puzzles were given in this round. These puzzles are of moderately complex and are more common ones in interviews. Like the (find the heavier ball among three balls using a balance in min no. of attempts).
Tips: Sometimes the interviewer tries to confuse. You need to be confident with your answers and explaination.

Round: HR Interview
Experience: The interview was more of a traditional HR round. Majorly concentrated on the final year project, personal strengths and weaknesses.

Skills: Coding Skills, Computer Networking, C Language Basics
College Name: G Pulla Reddy College of Engineering & Technology

I appeared for an interview in Mar 2017.

Interview Questionnaire 

5 Questions

  • Q1. Related to semiconductors, processors etc. were asked.
  • Q2. Weaknesses
  • Q3. Strength
  • Q4. Hobby
  • Q5. If there are 200 fishes in an aquarium. 99% are red. How many fishes have to be removed to make the red fishes 98 % in the aquarium?
  • Ans. 

    To make the red fishes 98%, 50 fishes have to be removed from the aquarium.

    • Calculate 1% of 200 fishes to find out how many fishes represent 1%.

    • Multiply the result by 2 to find out how many fishes represent 2%.

    • Subtract the result from 200 to find out how many fishes represent 98%.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: There were 40 aptitude questions of variable difficulty. More questions revolved around topics like time and work, distance, speed, time, profit loss, age etc.
Tips: A regular and prior preparation will go a long way in determining a good test score.
Use tricks to solve the questions and calculations should be fast.
Duration: 30 minutes
Total Questions: 40

Round: Test
Experience: The questions weren't that tough when it came to programming. An example would be conversion of temperature from Celsius to Fahrenheit and vice versa. This was a question in my paper. So I'm hoping the difficulty would be more or less the same.
Tips: Do certified programming courses. They help you a lot in cracking good jobs.
Duration: 45 minutes
Total Questions: 3

Round: Puzzle Interview
Tips: This can be tough if you can't imagine scenarios and situations. So make sure you inculcate critical problem solving thinking in your everyday life. I feel that's the best way to do things in this round.

Round: Technical Interview
Experience: This was a short interview so not much happened.
Tips: Whatever you do just know your stuff properly.

Round: HR Interview
Experience: It was a simple interview. Basic questions and their basic answers helped me get through it.
Tips: The tip would be to stay positive in your approach while answering the questions

Skills: Technical Skill, Interpersonal Communication, Aptitude
College Name: VIT Vellore

I appeared for an interview before May 2016.

Interview Preparation Tips

College Name: GPREC kurnool

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. On Java

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall it went good

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. MPLS, OSPF, BGP, ISIS

Interview Preparation Tips

Interview preparation tips for other job seekers - Never fake

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All the questions were relevant to my domain knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Gather some good knowledge about the company before appearing for the interview and answer confidently whatever is known.
The rest is in the hands of the interviewer.

Technocon Services Interview FAQs

How many rounds are there in Technocon Services Customer Care Executive interview?
Technocon Services interview process usually has 1 rounds. The most common rounds in the Technocon Services interview process are HR.

Tell us how to improve this page.

Technocon Services Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

TELUS Mobility Interview Questions
3.7
 • 7 Interviews
Dialpad Interview Questions
4.4
 • 6 Interviews
View all
ISP Engineer
39 salaries
unlock blur

₹2.4 L/yr - ₹4.5 L/yr

Technician
29 salaries
unlock blur

₹1.1 L/yr - ₹3 L/yr

Fttx Engineer
26 salaries
unlock blur

₹2.7 L/yr - ₹4.2 L/yr

Service Engineer
24 salaries
unlock blur

₹0.9 L/yr - ₹7.4 L/yr

Omcr Executive
13 salaries
unlock blur

₹1 L/yr - ₹1.8 L/yr

Explore more salaries
Compare Technocon Services with

Huawei Technologies

4.0
Compare

Teleindia Networks

3.9
Compare

Matrix Cellular Services

3.9
Compare

Maksat Technologies

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview