Cholamandalam Investment & Finance Associate Relationship Manager Interview Questions and Answers

Q1. Self introduction, customer service
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Q2. About insurance and financial products
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Q1. About past Experience & personal information
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Q2. Previous company reliveing letter, previous company reporting manager contact details
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Q1. Share market related questions
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Q1. About job experience
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Q2. Way lift last company
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Previous experience details

Q1. Fresher or experience
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Q2. They wil ask some questions about your previous company of your experience if your. Fresher they will ask basic knowledge they wil check some basic skills
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Q1. Why i needed the job?
Ans. 
I am passionate about building strong relationships and helping clients achieve their financial goals.
• I have a strong background in finance and customer service.

• I enjoy connecting with people and understanding their needs.

• I am motivated by the opportunity to make a positive impact on clients' lives.

• I thrive in a fast-paced, dynamic work environment.

• I believe my skills and experience make me a great fit for this role.
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Q1. Say something about stock market
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The stock market is a platform where investors buy and sell shares of publicly traded companies.
• Stock market allows companies to raise capital by selling shares to investors

• Investors can make money through capital gains and dividends

• Stock prices are influenced by various factors such as company performance, economic conditions, and market sentiment
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Q2. How do you sell demat account?
Ans. 
I sell demat accounts by highlighting the benefits of secure and convenient online trading.
• Educate customers on the advantages of demat accounts such as easy access to securities, reduced paperwork, and faster transactions.

• Offer personalized assistance in opening and managing demat accounts to build trust and rapport with clients.

• Provide demonstrations or case studies to showcase how demat accounts can streamline the i...read more
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Q1. Rolls and responsibilities of relationship manager
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Q2. Work of relationship manager
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Q1. How to convene to customer for sales
Ans. 
Convince customers by understanding their needs, building rapport, and offering tailored solutions.
• Listen actively to understand customer needs and preferences

• Build rapport by showing genuine interest and empathy

• Highlight the benefits of your product or service that align with customer needs

• Offer personalized solutions based on customer's specific requirements

• Provide excellent customer service to build trust and loyalt...read more
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Q2. How to convene agree customer to ready for sell
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Build trust, understand needs, provide solutions, address concerns, negotiate terms.
• Establish trust by listening actively and showing empathy.

• Understand customer needs and preferences through open-ended questions.

• Provide tailored solutions that meet their specific requirements.

• Address any concerns or objections they may have with honesty and transparency.

• Negotiate terms that are mutually beneficial and ensure customer ...read more
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