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Ceasefire Industries Customer Service Manager Interview Questions and Answers

Updated 26 Apr 2024

Ceasefire Industries Customer Service Manager Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

New topic is given every time

Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why would you like to join this company

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Coding Test 

What is t code in sap

Round 2 - Technical 

(1 Question)

  • Q1. What is hydraulic

Interview Preparation Tips

Interview preparation tips for other job seekers - Sany off role is waste job.. company give 100 percentage incentive but management ask 75 percentage incentive amount
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Hydraulic basics and electrical basics
  • Q2. Previous experience knowledge on hydraulic aggregates customer centricity
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Describe the Recently attended Breakdown Vehicle & exject problem in Vehicle. How can Resolve the problem/Issue.
  • Ans. 

    Recently attended breakdown vehicle had a faulty alternator. Resolved by replacing the alternator.

    • The vehicle had a problem with the alternator.

    • The issue was resolved by replacing the faulty alternator.

    • Ensured proper installation and testing of the new alternator.

    • Provided customer with instructions on how to prevent similar issues in the future.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What is Job role , Key skill & family status. You really excited to be part of our organisation.
  • Ans. 

    The job role of an Engineer-Customer Support involves providing technical assistance and resolving customer issues.

    • Job role: Engineer-Customer Support

    • Key skill: Technical troubleshooting and problem-solving

    • Family status: Not applicable to job role

    • Example: Providing technical assistance to customers via phone or email

    • Example: Resolving customer issues related to product functionality

    • Example: Troubleshooting technical pr

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please keep your self updated with your daily working exercises .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Written test quz papersolve needed 80% 15 qus

Round 2 - Technical 

(5 Questions)

  • Q1. Machine knowladge maintenence service etc
  • Q2. How you do service machinr
  • Q3. How you manager service and warrenty issu
  • Q4. Customer handling inwarrenty
  • Q5. Bussines and seals expand
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is major complaint in previous company how it solved
  • Q2. Steering hard to work
  • Q3. First 7 Steps diagnosis process
  • Ans. 

    The first 7 steps in the diagnosis process involve gathering information, conducting tests, and analyzing results.

    • 1. Gather patient's medical history and symptoms.

    • 2. Perform physical examination.

    • 3. Order relevant tests such as blood work or imaging.

    • 4. Review test results and compare with normal ranges.

    • 5. Formulate differential diagnoses based on findings.

    • 6. Conduct further tests if necessary.

    • 7. Confirm final diagnosis

  • Answered by AI
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Hydraulic technical

I applied via Campus Placement and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. How many salary par month
  • Q2. Time of duty
  • Q3. Which type of work
  • Q4. Which type of product we made
  • Ans. 

    We make a variety of products in different categories.

    • We make electronic gadgets such as smartphones and laptops.

    • We also make home appliances like refrigerators and washing machines.

    • In addition, we manufacture personal care products like shavers and hair dryers.

    • We have a range of products in the healthcare sector such as blood pressure monitors and thermometers.

  • Answered by AI
  • Q5. Interview time and date

Interview Preparation Tips

Interview preparation tips for other job seekers - Time of Interview

I applied via Naukri.com and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was a technical one but was majoly a stress test.

Ceasefire Industries Interview FAQs

How many rounds are there in Ceasefire Industries Customer Service Manager interview?
Ceasefire Industries interview process usually has 2 rounds. The most common rounds in the Ceasefire Industries interview process are Group Discussion and HR.

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Ceasefire Industries Customer Service Manager Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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