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Gmmco Engineer- Customer Support Interview Questions and Answers

Updated 24 Feb 2024

Gmmco Engineer- Customer Support Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Describe the Recently attended Breakdown Vehicle & exject problem in Vehicle. How can Resolve the problem/Issue.
  • Ans. 

    Recently attended breakdown vehicle had a faulty alternator. Resolved by replacing the alternator.

    • The vehicle had a problem with the alternator.

    • The issue was resolved by replacing the faulty alternator.

    • Ensured proper installation and testing of the new alternator.

    • Provided customer with instructions on how to prevent similar issues in the future.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What is Job role , Key skill & family status. You really excited to be part of our organisation.
  • Ans. 

    The job role of an Engineer-Customer Support involves providing technical assistance and resolving customer issues.

    • Job role: Engineer-Customer Support

    • Key skill: Technical troubleshooting and problem-solving

    • Family status: Not applicable to job role

    • Example: Providing technical assistance to customers via phone or email

    • Example: Resolving customer issues related to product functionality

    • Example: Troubleshooting technical pr

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please keep your self updated with your daily working exercises .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Written test quz papersolve needed 80% 15 qus

Round 2 - Technical 

(5 Questions)

  • Q1. Machine knowladge maintenence service etc
  • Q2. How you do service machinr
  • Q3. How you manager service and warrenty issu
  • Q4. Customer handling inwarrenty
  • Q5. Bussines and seals expand

Engineer- Customer Support Interview Questions Asked at Other Companies

asked in Zomato
Q1. If the customer is very irate and he is speaking profanity,how wi ... read more
Q2. What do you mean when you talk about "50 Hz" in terms of frequenc ... read more
Q3. Why Transformers are used to transfer electricity from source to ... read more
asked in Wipro
Q4. What's software coding and languages and programming
Q5. What is the difference between domain & workgroup?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is major complaint in previous company how it solved
  • Q2. Steering hard to work
  • Q3. First 7 Steps diagnosis process
  • Ans. 

    The first 7 steps in the diagnosis process involve gathering information, conducting tests, and analyzing results.

    • 1. Gather patient's medical history and symptoms.

    • 2. Perform physical examination.

    • 3. Order relevant tests such as blood work or imaging.

    • 4. Review test results and compare with normal ranges.

    • 5. Formulate differential diagnoses based on findings.

    • 6. Conduct further tests if necessary.

    • 7. Confirm final diagnosis

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Fully Technical
  • Q2. Some personal

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident about your technical knowledge. Don't talk over.
Most important be accountable.
Thanks

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Be clear on salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Say confidently what ever it is..

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Based on your previous jobs

Interview Preparation Tips

Interview preparation tips for other job seekers - It's totally your luck in interview

Interview Questionnaire 

1 Question

  • Q1. If your Experience person , mostly they ask your past experience work related question , If Fresher they ask theoretical question

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Piping code and welder qualifications test
  • Ans. 

    Piping code and welder qualifications test

    • Piping code refers to the set of standards and regulations that govern the design, fabrication, and inspection of piping systems.

    • Welder qualifications test is a process of testing and certifying welders to ensure that they have the necessary skills and knowledge to perform welding tasks safely and effectively.

    • Both piping code and welder qualifications test are important in ensu...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What is your current ctc

Interview Preparation Tips

Interview preparation tips for other job seekers - Just specific to your answer.
WQT/wps required in detail

I applied via Referral and was interviewed before Sep 2017. There were 2 interview rounds.

Interview Preparation Tips

Round: Offer letter
Experience: I got confirmation from HR at December, but they gave letter in march month, day by day I have to call them and follow for the offer letter, They gave offer letter after 3 months, but ask me to join within one month.

General Tips: Please dont prefer to work in Mahindra and dont spoil your carrier.
Duration: 1-3 Months

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Are you aware about electronics Architectures of Commercial Vehicles ?
  • Ans. 

    Yes, I am aware of electronics architectures of commercial vehicles.

    • I have experience working with CAN (Controller Area Network) bus systems.

    • I am familiar with the various electronic control units (ECUs) used in commercial vehicles.

    • I understand the importance of proper wiring and grounding in electronic systems.

    • I have knowledge of diagnostic tools and software used for troubleshooting electronic issues.

    • I am aware of th...

  • Answered by AI
  • Q2. Why required brake in Vehicles ?
  • Ans. 

    Brakes are required in vehicles to slow down or stop the vehicle when necessary.

    • Brakes help to prevent accidents by allowing the driver to slow down or stop the vehicle when necessary

    • They also help to maintain control of the vehicle while driving

    • Different types of brakes include disc brakes, drum brakes, and anti-lock brakes

    • Regular maintenance of brakes is important to ensure they are functioning properly

  • Answered by AI
  • Q3. What is Ackerman angle ?
  • Ans. 

    Ackerman angle is the angle formed between the steering axis and a line drawn through the center of the wheel.

    • It is used in the design of steering systems for vehicles.

    • It helps to determine the turning radius of a vehicle.

    • The angle varies depending on the type of vehicle and its intended use.

    • A larger Ackerman angle is used for vehicles that require tighter turning radius, such as go-karts.

    • A smaller Ackerman angle is us...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - As per Ashok Leyland company engineer should be technical sound and expert in Vehicles engineer.
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Gmmco Interview FAQs

How many rounds are there in Gmmco Engineer- Customer Support interview?
Gmmco interview process usually has 2 rounds. The most common rounds in the Gmmco interview process are Technical, Resume Shortlist and HR.
What are the top questions asked in Gmmco Engineer- Customer Support interview?

Some of the top questions asked at the Gmmco Engineer- Customer Support interview -

  1. Describe the Recently attended Breakdown Vehicle & exject problem in Vehicle. H...read more
  2. First 7 Steps diagnosis proc...read more
  3. Machine knowladge maintenence service ...read more

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Gmmco Engineer- Customer Support Interview Process

based on 5 interviews

Interview experience

4.4
  
Good
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Gmmco Engineer- Customer Support Salary
based on 181 salaries
₹2 L/yr - ₹8 L/yr
43% more than the average Engineer- Customer Support Salary in India
View more details

Gmmco Engineer- Customer Support Reviews and Ratings

based on 60 reviews

4.0/5

Rating in categories

4.4

Skill development

3.7

Work-life balance

3.5

Salary

4.4

Job security

3.6

Company culture

3.2

Promotions

4.0

Work satisfaction

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