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Gmmco Engineer- Customer Support Interview Questions and Answers
Gmmco Engineer- Customer Support Interview Experiences
3 interviews found
Selected
I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. Describe the Recently attended Breakdown Vehicle & exject problem in Vehicle. How can Resolve the problem/Issue.
- Ans.
Recently attended breakdown vehicle had a faulty alternator. Resolved by replacing the alternator.
The vehicle had a problem with the alternator.
The issue was resolved by replacing the faulty alternator.
Ensured proper installation and testing of the new alternator.
Provided customer with instructions on how to prevent similar issues in the future.
(1 Question)
- Q1. What is Job role , Key skill & family status. You really excited to be part of our organisation.
- Ans.
The job role of an Engineer-Customer Support involves providing technical assistance and resolving customer issues.
Job role: Engineer-Customer Support
Key skill: Technical troubleshooting and problem-solving
Family status: Not applicable to job role
Example: Providing technical assistance to customers via phone or email
Example: Resolving customer issues related to product functionality
Example: Troubleshooting technical pr
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.
Written test quz papersolve needed 80% 15 qus
(5 Questions)
- Q1. Machine knowladge maintenence service etc
- Q2. How you do service machinr
- Q3. How you manager service and warrenty issu
- Q4. Customer handling inwarrenty
- Q5. Bussines and seals expand
Selected
I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.
(3 Questions)
- Q1. What is major complaint in previous company how it solved
- Q2. Steering hard to work
- Q3. First 7 Steps diagnosis process
- Ans.
The first 7 steps in the diagnosis process involve gathering information, conducting tests, and analyzing results.
1. Gather patient's medical history and symptoms.
2. Perform physical examination.
3. Order relevant tests such as blood work or imaging.
4. Review test results and compare with normal ranges.
5. Formulate differential diagnoses based on findings.
6. Conduct further tests if necessary.
7. Confirm final diagnosis
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posted on 9 Oct 2023
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
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(5 Questions)
- Q1. Basic questions related to you
- Q2. What is your name
- Q3. What are your qualifications
- Q4. What you know about marketing ?
- Ans.
Marketing involves promoting and selling products or services through various strategies to attract and retain customers.
Marketing involves understanding customer needs and wants
It includes creating and promoting products or services
Marketing strategies can include advertising, public relations, and social media
Market research is important to identify target audiences and competitors
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- Q5. What are your expectations ?
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Interview Questionnaire
5 Questions
- Q1. How many salary par month
- Q2. Time of duty
- Q3. Which type of work
- Q4. Which type of product we made
- Ans.
We make a variety of products in different categories.
We make electronic gadgets such as smartphones and laptops.
We also make home appliances like refrigerators and washing machines.
In addition, we manufacture personal care products like shavers and hair dryers.
We have a range of products in the healthcare sector such as blood pressure monitors and thermometers.
- Q5. Interview time and date
Interview Preparation Tips
Gmmco Interview FAQs
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Gmmco Interviews By Designations
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Gmmco Engineer- Customer Support Interview Process
based on 5 interviews
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Gmmco Engineer- Customer Support Reviews and Ratings
based on 60 reviews
Rating in categories
|
Service Engineer
313
salaries
|  ₹1.8 L/yr - ₹7 L/yr |
|
Engineer- Customer Support
180
salaries
| ₹2 L/yr - ₹8 L/yr |
|
Assistant Manager
174
salaries
| ₹4.8 L/yr - ₹11.5 L/yr |
|
Senior Engineer
132
salaries
| ₹3 L/yr - ₹10 L/yr |
|
Deputy Manager
80
salaries
| ₹6 L/yr - ₹14 L/yr |
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