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Gmmco Engineer- Customer Support Interview Questions and Answers

Updated 24 Feb 2024

Gmmco Engineer- Customer Support Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Describe the Recently attended Breakdown Vehicle & exject problem in Vehicle. How can Resolve the problem/Issue.
  • Ans. 

    Recently attended breakdown vehicle had a faulty alternator. Resolved by replacing the alternator.

    • The vehicle had a problem with the alternator.

    • The issue was resolved by replacing the faulty alternator.

    • Ensured proper installation and testing of the new alternator.

    • Provided customer with instructions on how to prevent similar issues in the future.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What is Job role , Key skill & family status. You really excited to be part of our organisation.
  • Ans. 

    The job role of an Engineer-Customer Support involves providing technical assistance and resolving customer issues.

    • Job role: Engineer-Customer Support

    • Key skill: Technical troubleshooting and problem-solving

    • Family status: Not applicable to job role

    • Example: Providing technical assistance to customers via phone or email

    • Example: Resolving customer issues related to product functionality

    • Example: Troubleshooting technical pr

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please keep your self updated with your daily working exercises .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Written test quz papersolve needed 80% 15 qus

Round 2 - Technical 

(5 Questions)

  • Q1. Machine knowladge maintenence service etc
  • Q2. How you do service machinr
  • Q3. How you manager service and warrenty issu
  • Q4. Customer handling inwarrenty
  • Q5. Bussines and seals expand

Engineer- Customer Support Interview Questions Asked at Other Companies

asked in Zomato
Q1. If the customer is very irate and he is speaking profanity,how wi ... read more
Q2. What do you mean when you talk about "50 Hz" in terms of frequenc ... read more
Q3. Why Transformers are used to transfer electricity from source to ... read more
asked in Wipro
Q4. What's software coding and languages and programming
Q5. What is the difference between domain & workgroup?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is major complaint in previous company how it solved
  • Q2. Steering hard to work
  • Q3. First 7 Steps diagnosis process
  • Ans. 

    The first 7 steps in the diagnosis process involve gathering information, conducting tests, and analyzing results.

    • 1. Gather patient's medical history and symptoms.

    • 2. Perform physical examination.

    • 3. Order relevant tests such as blood work or imaging.

    • 4. Review test results and compare with normal ranges.

    • 5. Formulate differential diagnoses based on findings.

    • 6. Conduct further tests if necessary.

    • 7. Confirm final diagnosis

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

New topic is given every time

Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why would you like to join this company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Hydraulic basics and electrical basics
  • Q2. Previous experience knowledge on hydraulic aggregates customer centricity
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Basic related to Marketing

Round 3 - One-on-one 

(5 Questions)

  • Q1. Basic questions related to you
  • Q2. What is your name
  • Q3. What are your qualifications
  • Q4. What you know about marketing ?
  • Ans. 

    Marketing involves promoting and selling products or services through various strategies to attract and retain customers.

    • Marketing involves understanding customer needs and wants

    • It includes creating and promoting products or services

    • Marketing strategies can include advertising, public relations, and social media

    • Market research is important to identify target audiences and competitors

    • Effective marketing can lead to incr

  • Answered by AI
  • Q5. What are your expectations ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident and Strong.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Hydraulic technical

I applied via Campus Placement and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. How many salary par month
  • Q2. Time of duty
  • Q3. Which type of work
  • Q4. Which type of product we made
  • Ans. 

    We make a variety of products in different categories.

    • We make electronic gadgets such as smartphones and laptops.

    • We also make home appliances like refrigerators and washing machines.

    • In addition, we manufacture personal care products like shavers and hair dryers.

    • We have a range of products in the healthcare sector such as blood pressure monitors and thermometers.

  • Answered by AI
  • Q5. Interview time and date

Interview Preparation Tips

Interview preparation tips for other job seekers - Time of Interview

Gmmco Interview FAQs

How many rounds are there in Gmmco Engineer- Customer Support interview?
Gmmco interview process usually has 2 rounds. The most common rounds in the Gmmco interview process are Technical, Resume Shortlist and HR.
What are the top questions asked in Gmmco Engineer- Customer Support interview?

Some of the top questions asked at the Gmmco Engineer- Customer Support interview -

  1. Describe the Recently attended Breakdown Vehicle & exject problem in Vehicle. H...read more
  2. First 7 Steps diagnosis proc...read more
  3. Machine knowladge maintenence service ...read more

Tell us how to improve this page.

Gmmco Engineer- Customer Support Interview Process

based on 5 interviews

Interview experience

4.4
  
Good
View more

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Gmmco Engineer- Customer Support Salary
based on 204 salaries
₹2 L/yr - ₹7.1 L/yr
40% more than the average Engineer- Customer Support Salary in India
View more details

Gmmco Engineer- Customer Support Reviews and Ratings

based on 59 reviews

4.0/5

Rating in categories

4.5

Skill development

3.8

Work-life balance

3.5

Salary

4.5

Job security

3.7

Company culture

3.3

Promotions

4.1

Work satisfaction

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