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Casio India Company Senior HR Executive Interview Questions and Answers
Casio India Company Senior HR Executive Interview Experiences
1 interview found
Nandini Nagar
Questions pertaining to area of interest
Was given a test assignment for assessment
Interview Preparation Tips
Interview questions from similar companies
Anonymous
(1 Question)
- Q1. Related to cv mentioned questions
Customer Support Executive Interview Questions & Answers
LG Electronics
Gourav Kumar
posted on 9 Oct 2024
Selected
I applied via Referral and was interviewed in Apr 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Introduce youself
- Ans.
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Are u comfortable to speak English or Hindi
- Ans.
Comfortable speaking both English and Hindi
Yes, I am comfortable speaking both English and Hindi
I am fluent in both languages and can effectively communicate in either
I have experience providing customer support in both English and Hindi
(1 Question)
- Q1. Typing Test Typing Test
Write Eassy on some Topic like Election, favourite sports , memorable day
(5 Questions)
- Q1. Introduce Yourself
- Ans.
I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I am proficient in using CRM systems and have a strong attention to detail
I have received multiple awards for my outstanding customer service ski
- Q2. What are role and responsiblities in your previous company?
- Ans.
In my previous company, I was responsible for providing customer support through various channels and resolving customer queries and issues.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely and professional manner
Provided product information and assistance to customers
Escalated complex issues to the appropriate department for resolution
Maintained accurate records o
- Q3. What is inbound and outbound calling?
- Ans.
Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.
Inbound calling involves answering customer inquiries and providing support
Outbound calling involves making sales calls or follow-up calls to customers
Examples: Inbound calling - customer service hotline, Outbound calling - telemarketing
- Q4. What is B P O
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out various business operations to a third-party service provider.
BPO involves contracting out specific business processes such as customer support, technical support, data entry, and more.
Companies often outsource these processes to specialized BPO firms to reduce costs and focus on core business activities.
BPO services can be onshore, nearshore, o...
- Q5. What are you strength and weakness
- Ans.
Strength: Excellent communication skills, Weakness: Overthinking
Strength: Ability to effectively communicate with customers and colleagues
Strength: Strong problem-solving skills
Weakness: Tendency to overthink situations and decisions
Weakness: Struggle with delegating tasks to others
Interview Preparation Tips
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
(3 Questions)
- Q1. Can i ask u about to customers services associated this is profile what should I do ?
- Q2. What About salary pakage?
- Ans. I now i am takint in hand 28k , so i want to 35k in hand
- Q3. I am working as a customer support service , so i am able do this job?
Interview Preparation Tips
I was interviewed in Oct 2016.
Interview Questionnaire
8 Questions
- Q1. C,C++, Programming Concepts
- Q2. Resume Based
- Q3. Puzzle Questions
- Q4. OS, Database, Networking, Computer Architecture based question
- Q5. Project Based- Briefs, Details
- Q6. What are your hobbies
- Ans.
My hobbies include hiking, playing guitar, and cooking.
Hiking: I enjoy exploring nature trails and challenging myself physically.
Playing guitar: I love learning new songs and improving my skills.
Cooking: I like experimenting with different recipes and creating delicious meals.
- Q7. Where do you see yourself in 5 years
- Ans.
In 5 years, I see myself as a senior software developer leading a team and working on complex projects.
Leading a team of developers
Working on complex projects
Continuously learning and improving my skills
Contributing to the growth and success of the company
- Q8. Why do you want to join DELL.
- Ans.
I want to join DELL because of their innovative technology solutions and strong reputation in the industry.
DELL is known for their cutting-edge technology solutions which align with my passion for software development.
I admire DELL's strong reputation in the industry and their commitment to customer satisfaction.
I believe joining DELL will provide me with opportunities for growth and career advancement.
Interview Preparation Tips
Experience: CGPA>9.0
Skills: Technical Skills
College Name: KIIT University
I was interviewed in Jan 2017.
Interview Preparation Tips
Experience: All got different topics to discuss on gd.
Tips: Plan before you speak. Be sure whether you are to or against.
Duration: 5 minutes
Round: Test
Experience: More questions on blood relationship, ages
Tips: Os db on technical
Duration: 1 hour
Skills: Technical Questions, Manage A Difficult Situation, Technical Knowledge(ML
I was interviewed in Sep 2016.
Interview Preparation Tips
Experience: There was an online test having 3 section, one for aptitude testing, one for logical testing and the last one for technical testing.
Aptitude and logical questions were very basic.
Technical questions included : C C++ Java DS DBMS DAA
Tips: For aptitude and logical part, you need to prepare regularly. Nothing comes out of the box, but you just have to be quick in solving the questions.
For the technical part, prepare well by revising your course materials. Basic one word questions are asked.
Duration: 1 hour
Total Questions: 60
Round: Coding
Experience: This round consists of multiple sets of coding. One question per paper. It's on your luck, which question you'll get. Also,net is allowed. You have to complete the code and show it to the invigilator.
Tips: This round is generally not there in placement drives of DELL. It is on your luck.
Skills: Communication, Data Structures, Basic Knowledge Of DBMS
College Name: Manipal University Jaipur
Interview Preparation Tips
Experience: Objective based questions covering general aptitude, c programming, algorithms, os, dbms, software engineering
Round: HR Interview
Experience: Candidates are eliminated after each round of interviews. Number of interviews varies from candidate to candidate. However 1 HR and 1 Tech interview is compulsory. Some may have separate tech and coding interviews.
General Tips: The 1st round aptitude paper is not too tough but ensures that not everyone is able to clear the cutoff.
In the tech interview programming questions were easy but OS questions are tricky and interviewer is looking for a candidate with a solid basics.
Skill Tips: Try to score as much as you can in the 1st written round. If you have a good score it will help you during the interviews. Try to score as much as you can in the 1st written round. If you have a good score it will help you during the interviews.
Do not spend too much effort on coding questions. Instead focus on fundamentals of OS, DBMS concepts like paging, threading, system calls etc
Skills:
College Name: NIT Surathkal
Interview Questionnaire
1 Question
- Q1. Why not MS?
Interview Preparation Tips
Experience: It was constituted of two parts: Logic and DI. Both parts were simple. Questions were CAT type.
Round: Technical Interview
Experience: Simple C, C++ questions were asked. Technical questions based on internship project were asked. General questions asked to check reaction to sudden stress (for example: Why do earthquakes occur?).
Tips: Courses like DSP (application based) and information systems should be thorough. Knowing 1 programming language is very essential.
Round: HR Interview
Experience: Resume based questions were asked.
Tips: Know complete details of your interns, BTP and resume thoroughly.
College Name: IIT KANPUR
Interview Questionnaire
1 Question
- Q1. A pseudo code or solution(if you can) for solving the rubik's cube
- Ans.
A solution for solving the Rubik's cube
Use the layer-by-layer method
Solve the first layer cross
Solve the first layer corners
Solve the second layer
Solve the third layer cross
Solve the third layer corners
Orient the third layer corners
Permute the third layer corners
Permute the third layer edges
Interview Preparation Tips
Experience: A systematic approach is all what he expects from us. Our approach and our way of thinking is what he observes. An algorithm to solve a single face worked in my case. So called HR interview was more technical and a discussion about the projects mentioned in my resume.
Tips: An overview on problems like sudoku, rubik's cube, chess etc. A proper approach and a structure for solving the problem should be mentioned.
Round: Interview
Experience: Some questions on basic data structures, dynamic programming and recursion.
Tips: Recognize the problem(dp, recursion, etc.). Throw some algorithm.
General Tips: Be clear with basics.
Skill Tips: ""
Skills: Data structures, Data Processing, Recursion
College Name: IIT Madras
Motivation: SAMSUNG!
Funny Moments: A saviour for the leftover cse students especially b.tech and dual. It does not depend on whether your interview went well or not. Just basic cse stuff is enough.
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Casio India Company Senior HR Executive Interview Process
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