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Casio India Company Customer Support Executive Interview Questions and Answers

Updated 2 Feb 2025

Casio India Company Customer Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Previous company experience
  • Ans. 

    I worked at a fast-paced tech company where I provided top-notch customer support.

    • Handled customer inquiries via phone, email, and chat

    • Resolved technical issues and provided troubleshooting assistance

    • Collaborated with other departments to ensure customer satisfaction

    • Participated in training sessions to improve product knowledge

  • Answered by AI
  • Q2. Communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have good English speaking

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
Round 3 - Behavioral 

(1 Question)

  • Q1. Why do you want to change your company

Interview Preparation Tips

Interview preparation tips for other job seekers - Must be fluent in English both writing and speaking.Should have knowledge of customer service

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Jan 2024. There were 4 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. My name is Rakesh Singh mahara
  • Q2. Form uttrakhand nainital
  • Q3. My qualification MBA
Round 2 - HR 

(2 Questions)

  • Q1. My experience 7 year off sales department
  • Q2. 3 company home appliances products sell experience
  • Ans. 

    I have 5 years of experience selling home appliances including refrigerators, washing machines, and dishwashers.

    • Managed sales for top-selling refrigerator model, exceeding monthly targets by 20%

    • Developed strong relationships with key retailers to increase distribution of washing machines

    • Implemented successful marketing campaigns to promote new dishwasher models

  • Answered by AI
Round 3 - HR 

(6 Questions)

  • Q1. My name is Rakesh Singh mahara
  • Q2. Form uttrakhand nainital
  • Q3. My qualification MBA
  • Q4. My experience off 7 year sells department
  • Q5. My hobby I enjoy listening to music
  • Q6. My family members 3 mom and dad and have a younger brother
Round 4 - HR 

(3 Questions)

  • Q1. My name is Rakesh Singh mahara
  • Q2. My qualification MBA
  • Q3. My experience 7 year sells department
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Previous experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous experience
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Mainly about learnings and exposure from past jobs and their relevance in Haier.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be informed about industry developments and happenings.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Besic details about your self

Round 3 - One-on-one 

(2 Questions)

  • Q1. How many years of experience u have in same territory
  • Q2. How u are going to develop this market

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident they are going to ask besic details and that's all
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Persentage,ratio,any compny economy questions type test

Round 3 - Coding Test 

Company releted question any sales experting type activities in open market

Interview Preparation Tips

Interview preparation tips for other job seekers - company products growth in Market any hardwork its i am ready
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Discuss about HP group of based on company

Round 2 - Technical 

(2 Questions)

  • Q1. HP company learn
  • Q2. How develop the company
  • Ans. 

    Developing the company involves strategic planning, market research, innovation, and effective sales strategies.

    • Conduct market research to identify opportunities and trends

    • Develop innovative products or services to meet customer needs

    • Implement effective sales strategies to increase revenue

    • Build strong relationships with clients and partners

    • Invest in training and development for sales team

    • Regularly review and adjust bus

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - simple format to develop
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is the sales person quality and what is cross sailing
  • Ans. 

    Sales person quality refers to the traits and skills that make a salesperson successful. Cross-selling is a sales technique where a salesperson suggests additional products or services to a customer.

    • Sales person quality includes effective communication, persuasion, and negotiation skills.

    • A salesperson should have a deep understanding of the product or service they are selling.

    • Building and maintaining relationships with...

  • Answered by AI

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain the current Job profile in detail and understand the requirements of Haier.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not give any reference while interview.

Casio India Company Interview FAQs

How many rounds are there in Casio India Company Customer Support Executive interview?
Casio India Company interview process usually has 2 rounds. The most common rounds in the Casio India Company interview process are HR, Resume Shortlist and Behavioral.

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Casio India Company Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Casio India Company Customer Support Executive Salary
based on 4 salaries
₹3.1 L/yr - ₹3.4 L/yr
12% more than the average Customer Support Executive Salary in India
View more details

Casio India Company Customer Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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