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Cashify Customer Care Executive Interview Questions and Answers

Updated 1 Feb 2025

Cashify Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(6 Questions)

  • Q1. I want to work with your company and I starting my career with you company
  • Q2. My friends are ol ready working with your company so I se there success so I want to join your company
  • Q3. I want join your company that Sid
  • Q4. ?
  • Q5. ?
  • Q6. ?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am a fresher so I don’t watching to everyone I only focus my goals

I applied via AmbitionBox and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Math , language,
geography, science
Polity, human resource,
EQ

Round 2 - Group Discussion 

On general customer demand

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare very hard. Homework do . General knowledge. Subject knowledge

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Introduction , why I wanted to work with flipkart , about flipkart ,
  • Q2. About my daily routine (to check my communication skills)
  • Q3. My past experiences or projects or degree

Interview Preparation Tips

Interview preparation tips for other job seekers - be sincere , soft spoken

I was interviewed before Sep 2016.

Interview Preparation Tips

Round: JAM
Experience: Choosed my own topic and conveyed confidently
Tips: be prepared for any kind of the topic

Round: Test
Experience: a test on communication and verbal skills
Tips: be prepared in grammatical skills
Duration: 1 hour
Total Questions: 60

Skills: Communication And Confidence
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Customer service can also involve handlin...

  • Answered by AI
  • Q2. What make u belive that you can be a good customer care executive
  • Q3. What do you know about online shopping
  • Ans. 

    Online shopping is the process of buying goods and services over the internet.

    • Customers can browse products, compare prices, and make purchases online.

    • Online shopping offers convenience, a wide selection of products, and often lower prices.

    • Popular online shopping platforms include Amazon, eBay, and Walmart.

    • Payment methods for online shopping include credit/debit cards, digital wallets, and bank transfers.

    • Customers can ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Aptitude questions for interviews mainly assess a candidate's logical reasoning, verbal skills and problem-solving abilities. They may ask questions on patterns, series, data interpretation, percentages, ratios, and basic arithmetic.4 Jul 2024

Interview Preparation Tips

Interview preparation tips for other job seekers - A job seeker is an unemployed individual who is actively searching for a job opportunity. In recruitment language, the term. The job seeker is often utilized in the hiring process.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. How to use the job
  • Q2. What are the anything else
  • Q3. How to use job
Round 2 - HR 

(2 Questions)

  • Q1. This is my favourite job Flipkart castmar care executive in Kannada language
  • Q2. This is my favourite job

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you so much

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. About me, my character etc
Round 3 - Aptitude Test 

About me, my study, any previous work experience, current experience, my favorite games, hobbies, why should I do this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Why I applied for this job today, my related experiences etc

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. How to handle the customer and what they need and we have to solve their inquiries

Interview Preparation Tips

Topics to prepare for Flipkart Customer Care Executive interview:
  • customer care
  • Client Billing
Interview preparation tips for other job seekers - We don't have to feel nervous we have to be calm nd try to give your best

I applied via Campus Placement and was interviewed in Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Maths interested

Round 3 - Group Discussion 

Devloped in company and freshers in our company hlping with our team and team codenation

Round 4 - Case Study 

Customer support team

Interview Preparation Tips

Interview preparation tips for other job seekers - Good customer support and services and good luck with our team
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Cashify Interview FAQs

How many rounds are there in Cashify Customer Care Executive interview?
Cashify interview process usually has 1-2 rounds. The most common rounds in the Cashify interview process are Aptitude Test, Group Discussion and Technical.
What are the top questions asked in Cashify Customer Care Executive interview?

Some of the top questions asked at the Cashify Customer Care Executive interview -

  1. My friends are ol ready working with your company so I se there success so I wa...read more
  2. I want join your company that ...read more

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Cashify Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Cashify Customer Care Executive Reviews and Ratings

based on 5 reviews

1.6/5

Rating in categories

1.7

Skill development

1.6

Work-life balance

1.7

Salary

1.6

Job security

1.7

Company culture

1.6

Promotions

1.7

Work satisfaction

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