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Cashfree Payments Relationship Manager Interview Questions and Answers
Cashfree Payments Relationship Manager Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. How will you manage merchant expectations?
- Ans.
I will manage merchant expectations by setting clear communication, understanding their needs, and delivering on promises.
Establish clear communication channels with merchants to understand their expectations
Set realistic expectations and deliver on promises to build trust
Regularly follow up with merchants to ensure their needs are being met
Provide updates on progress and address any concerns promptly
Offer solutions or
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(2 Questions)
- Q1. Background jobs
- Q2. Privious currier
Interview Preparation Tips
Culture its very bad
Incentive structure is very bad
Customer threating deu to service
Sham kumar
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. About appraisal
- Q2. General question about gold like color of 22ct gold etc
(1 Question)
- Q1. About salary with HR
Interview Preparation Tips
- Gold Loan
- Appraisal
(2 Questions)
- Q1. Background jobs
- Q2. Privious currier
Interview Preparation Tips
Culture its very bad
Incentive structure is very bad
Customer threating deu to service
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. About appraisal
- Q2. General question about gold like color of 22ct gold etc
(1 Question)
- Q1. About salary with HR
Interview Preparation Tips
- Gold Loan
- Appraisal
(1 Question)
- Q1. Self introduction and previous experience
(3 Questions)
- Q1. How to handle customers who is in anger?
- Ans.
To handle angry customers, it is important to remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and composed to avoid escalating the situation.
Listen actively to the customer's concerns and let them vent their frustration.
Empathize with the customer by acknowledging their feelings and showing understanding.
Apologize sincerely for any inconvenience caused and take responsibil...
- Q2. How to manage the priority of leads?
- Ans.
To manage the priority of leads, it is important to consider factors such as lead quality, potential revenue, and urgency.
Evaluate lead quality based on their fit with the company's target market and ideal customer profile.
Assess potential revenue by analyzing the size of the opportunity and the likelihood of closing the deal.
Consider the urgency of the lead, such as their timeline for making a decision or their immedi...
- Q3. If you are sharing the product details, what should be the details in the answer
(2 Questions)
- Q1. What is my expectations?
- Q2. Are you willing to come to office in rotational weekoff
Interview Preparation Tips
Just be confident and mention your customer handling skills
Selected
I applied via LinkedIn and was interviewed before Aug 2023. There was 1 interview round.
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated Relationship Officer with a strong background in customer service and financial management.
Experienced in building and maintaining relationships with clients
Skilled in financial analysis and providing tailored solutions
Excellent communication and interpersonal skills
Proficient in sales and marketing strategies
- Q2. About company and experience
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Need sales experience..
- Q2. Good any one language
Interview Preparation Tips
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Cashfree Payments Relationship Manager Interview Process
based on 1 interview
Interview experience
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