Cashfree Payments Associate Interview Questions and Answers

Q1. Product Knowledge
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Q2. Aptitude for fintech
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Q1. Past experience
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Q2. Knowledge of products
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Q1. Cultural fit of the candidate
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Q2. Vision for next 2-3 years
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To lead the team in achieving strategic goals, driving innovation, and fostering a culture of collaboration and growth.
• Develop and implement strategic plans to drive business growth

• Lead and mentor team members to enhance their skills and performance

• Identify and capitalize on emerging trends and technologies in the industry

• Foster a culture of collaboration, innovation, and continuous learning

• Build strong relationships w...read more
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Q1. Why do you want to work with ACKO?
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I want to work with ACKO because of their innovative approach to insurance and their strong focus on customer satisfaction.
• Innovative approach to insurance - ACKO's use of technology to simplify the insurance process is impressive.

• Strong focus on customer satisfaction - ACKO's commitment to providing excellent customer service sets them apart from other insurance companies.

• Opportunity for growth and learning - I believ...read more
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Q2. What is insurance?
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Insurance is a financial product that provides protection against financial losses resulting from unexpected events.
• Insurance involves a contract between an individual or entity (the policyholder) and an insurance company.

• The policyholder pays a premium in exchange for coverage and protection against specified risks.

• Types of insurance include health, life, auto, home, and business insurance.

• Insurance helps individuals ...read more
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Q1. AML,Risk and fraud ops basics.
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Q2. Microsoft excel advanced level
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Q1. AML,Risk and fraud ops basics
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Q1. AML,Risk and fraud ops basics
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Q1. AML,Risk and fraud operation s basics.
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Q1. Tell me about your self
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Q2. Regarding experience
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Q1. Self introduction
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Q2. Company related information
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General English, Aptitude and reasoning

Q1. General screening with operation manager
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Q2. Opinion on KPI metrics. Example: Quality, AHT, CSAT etc.
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KPI metrics are essential for measuring performance and identifying areas for improvement.
• KPI metrics provide a clear understanding of performance against goals

• Quality metrics can include error rates, compliance with standards, and customer satisfaction

• AHT (Average Handle Time) measures efficiency in handling customer interactions

• CSAT (Customer Satisfaction) metrics gauge customer happiness and loyalty

• Regularly reviewi...read more
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Q1. 1)Introduction 2)Past experience 3)They will check your communication skil
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Versant test was conducted typing especially

Q1. How will you make a product sell?
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To make a product sell, I would focus on understanding the target market, creating a compelling value proposition, implementing effective marketing strategies, and providing excellent customer service.
• Conduct market research to identify the target audience and their needs

• Develop a unique value proposition that differentiates the product from competitors

• Implement targeted marketing campaigns through various channels

• Leve...read more
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