CARS24 General Manager Interview Questions and Answers

Q1. Controls measures taken after accident
Ans. 
After an accident, control measures should be implemented to prevent future incidents.
• Conduct a thorough investigation to determine the root cause of the accident

• Implement safety protocols and procedures to prevent similar accidents

• Provide training to employees on safety measures and emergency response

• Regularly review and update safety policies and procedures

• Ensure proper maintenance of equipment and facilities to prev
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Q2. KPI for the present financial year and how will it be achieved.
Ans. 
Increase revenue by 15% through strategic marketing campaigns and cost optimization.
• Set specific revenue targets for each department

• Implement targeted marketing campaigns to attract new customers

• Optimize operational costs by renegotiating supplier contracts

• Focus on upselling and cross-selling to existing customers

• Monitor progress regularly and make adjustments as needed
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Q1. What will you do as a Head of EHS?
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Q2. What are the aeras you will focus to improve the EHS system?
Ans. 
Areas of focus include training, audits, incident investigation, and emergency preparedness.
• Implementing regular EHS training programs for employees

• Conducting thorough audits to identify areas of improvement

• Improving incident investigation processes to prevent future occurrences

• Enhancing emergency preparedness plans and drills

• Ensuring compliance with all relevant EHS regulations
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Epd understanding of delivery riders

Q1. How to reduce cpd of City
Ans. 
To reduce the cost per driver (cpd) of a city, focus on optimizing transportation systems and infrastructure.
• Implement efficient public transportation systems to reduce reliance on private vehicles

• Invest in infrastructure improvements to reduce traffic congestion and travel times

• Promote carpooling and ridesharing initiatives to decrease the number of vehicles on the road

• Encourage cycling and walking as alternative mode...read more
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Q2. How do you solve ground conflict
Ans. 
Ground conflicts can be solved through effective communication, conflict resolution techniques, and compromise.
• Encourage open communication between parties involved to understand each other's perspectives

• Use conflict resolution techniques such as active listening, mediation, and negotiation

• Seek common ground and find compromises that satisfy all parties involved

• Establish clear guidelines and protocols for resolving con...read more
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Q1. Empathy example
Ans. 
I demonstrated empathy by actively listening to a team member going through a difficult time and offering support.
• Listened attentively to team member's concerns

• Offered emotional support and understanding

• Checked in regularly to see how they were doing
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Q2. People achievements
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Q1. Tell me about yourself
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Q2. What is HRM according to you?
Ans. 
HRM stands for Human Resource Management, which involves managing the workforce of an organization to achieve its goals.
• HRM involves recruiting, training, and managing employees.

• It includes developing and implementing HR policies and procedures.

• HRM also deals with employee relations, performance management, and compensation.

• An example of HRM is conducting performance appraisals to evaluate employee performance.
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Q3. What do you like about HR
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Q4. What motivates you the most
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Q5. Can you work under pressure
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