Carelon Global Solutions Interview Questions, Process, and Tips for Experienced

Q1. Normal question, Company need helath care profile
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Logical question and English grammar releted questions

Q1. Helath insurance question, Like copay, co insurance, deductibles, Out pf network..etc,
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Basics of java and aptitude questions

Q1. Asked About project completed in BE
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Q2. What is the Role in project
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Q1. Why are you join carelon family
Ans. 
I am excited to join the Carelon family because of their strong reputation for providing excellent customer service and their commitment to employee development.
• Strong reputation for excellent customer service

• Commitment to employee development

• Excited to be part of a reputable company
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Q2. What is insurance
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Insurance is a financial protection that provides coverage for potential losses or damages.
• Insurance is a contract between an individual or entity and an insurance company.

• The individual or entity pays a premium in exchange for coverage against specified risks.

• Insurance helps mitigate financial losses due to unforeseen events such as accidents, natural disasters, or illnesses.

• Types of insurance include health, auto, ho...read more
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Q3. Tell me about yourself
Ans. 
I am a detail-oriented individual with strong communication skills and a passion for helping others.
• I have a background in customer service, where I honed my problem-solving skills

• I am proficient in handling claims and resolving issues efficiently

• I am a team player and enjoy collaborating with others to achieve common goals
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Q4. What is mortgage insurance
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Mortgage insurance is a type of insurance policy that protects a lender or investor in case the borrower defaults on their mortgage payments.
• Mortgage insurance is typically required for borrowers who put down less than 20% of the home's purchase price.

• There are two types of mortgage insurance: private mortgage insurance (PMI) for conventional loans and mortgage insurance premium (MIP) for FHA loans.

• Mortgage insurance a...read more
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Q5. Pmi and mpi different
Ans. 
PMI stands for Private Mortgage Insurance while MPI stands for Mortgage Protection Insurance.
• PMI is typically required for conventional loans with a down payment of less than 20% to protect the lender in case of default.

• MPI is an optional insurance that pays off your mortgage in the event of death, disability, or involuntary unemployment.

• PMI is usually paid monthly as part of your mortgage payment, while MPI is a one-t...read more
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Q6. Type of insurance
Ans. 
Various types of insurance include health, auto, home, life, and travel insurance.
• Health insurance covers medical expenses

• Auto insurance covers damages to vehicles

• Home insurance covers damages to property

• Life insurance provides financial protection to beneficiaries

• Travel insurance covers trip cancellations and medical emergencies
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Q7. Last company experience which work
Ans. 
I worked as a claims processor at XYZ Insurance Company, where I handled a high volume of claims efficiently.
• Processed insurance claims accurately and efficiently

• Communicated with policyholders, healthcare providers, and other parties involved in the claims process

• Reviewed medical records and documentation to determine claim validity

• Resolved claim discrepancies and issues in a timely manner
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Q8. Can i explain url borrower information form
Ans. 
The URL borrower information form is a document used to collect personal and financial details of a borrower through an online link.
• The form typically includes fields for the borrower's name, contact information, employment details, income, and credit history.

• It may also request information about the borrower's assets, liabilities, and any co-borrowers or guarantors.

• The form is often used by lenders or financial instit...read more
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Q1. Which experience last company
Ans. 
I have experience working as a Claims Associate at my last company, where I handled processing and resolving insurance claims.
• Processed insurance claims accurately and efficiently

• Resolved customer inquiries and issues regarding claims

• Collaborated with other departments to ensure timely claim processing

• Maintained detailed records of claims and communications with customers
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Q2. Comfortable night sifth
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Q1. Self introduction with excellent Health care knowledge
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Q1. Agile processes related
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Q2. Scrum and safe process related
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Q1. Previous mgmt experience
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Q2. Scenario based questions
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Q1. Salary related issues
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Average level questions related to excel, quantitative, grammar etc

Q1. Questions related to your previous job and some questions about the process
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Q1. This round was more like a one on one discussion, manager will explain you about the project, roles and duties to perform in the job
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Q1. Hr will ask you some questions before giving you Offer letter
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