Capgemini Senior User Experience Analyst Interview Questions and Answers

User Experience (UX) is the overall experience a person has when interacting with a product or service, including aspects such as usability, accessibility, and satisfaction.

• UX encompasses all aspects of the end-user's interaction with a company, its services, and its products.

• It involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and func...read more

Personas are fictional characters representing different user types, while User Journey Maps visually depict the user's interactions with a product or service.

• Personas are created based on research and data to represent the needs, goals, and behaviors of different user groups.

• User Journey Maps show the steps a user takes to accomplish a specific task or goal, highlighting touchpoints and emotions along the way.

• Both too...read more