Capgemini HR Operations Team Manager Interview Questions and Answers

Q1. Basic ServiceNow questions like business rules, script include, ui policies etc
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Q2. Scenario based question like, what should be the approach if you need have a common drop-down field across multiple catalog items with dynamic options.
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Q3. Live coding like, write a code to print an user and the hierarchy of their managers
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Q1. Basic portal questions, like how to update a widget without reloading the screen, how to pass data between client script and server script in widget.
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Q2. Questions around Virtual Agent like, How will you build a topic where the bot's response changes based on user's input. Which tables store the conversation between user and bot
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Q3. Basic HRSD questions as well.
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Q1. Na na intro about the role
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Q2. Na na domain specific
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Q1. Domain based question
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Q2. Na na mrm related question
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Q1. Na na location preference
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Q2. Na na salary negotiations
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Q1. Diff bw CCW and DIS CCW
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Q2. Diff bw PECI and PICOF
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Q1. Previous experience
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Q2. Role in current project in details
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Q1. Microservice architecture explanation
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Microservice architecture is an approach to software development where a single application is composed of small, independent services that communicate with each other through APIs.
• Each service is responsible for a specific function or feature of the application

• Services are loosely coupled and can be developed, deployed, and scaled independently

• Communication between services is typically done through lightweight protoc...read more
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Q2. Solid principles
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Q3. Steam api explanation
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Steam API is a set of web APIs provided by Valve for accessing Steam's features and data.
• Steam API allows developers to integrate Steam features such as user authentication, inventory management, and game statistics into their applications.

• Developers can use Steam API to access information about games, users, achievements, and more.

• Steam API provides endpoints for interacting with Steam's community features, such as us
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Q1. Tell me about yourself
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Experienced team manager with a background in project management and leadership.
• Over 5 years of experience leading teams in various industries

• Skilled in project planning, delegation, and conflict resolution

• Strong communication and interpersonal skills

• Proven track record of meeting deadlines and exceeding goals
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Q1. COBOL SCNEARIO BASED QUESTIONS
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Q1. Toughest coding done so far
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Implementing a complex algorithm for optimizing search results in a large-scale e-commerce platform.
• Developed a custom search algorithm to improve search relevance and speed

• Implemented data structures like trie and inverted index for efficient search

• Optimized the algorithm to handle millions of products and user queries

• Used techniques like caching and parallel processing to enhance performance
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Q1. Tell me about a time when you had to present complex data insights to senior Leadership, what was the outcome?
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Q2. Describe a time when you encountered a technical obstacle in a project and how you overcome it?
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Q1. Draft Project Plan in Excel
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Drafting a project plan in Excel
• Create a detailed list of tasks and milestones

• Assign responsibilities to team members

• Set deadlines for each task

• Include a budget and resource allocation

• Use Excel's features like Gantt charts for visualization
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Q2. Explain Resource Planning
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Resource planning involves identifying and allocating resources to meet project goals efficiently.
• Identifying the resources needed for a project

• Allocating resources based on project requirements and constraints

• Monitoring resource usage and adjusting as needed

• Balancing resource availability and project deadlines

• Examples: assigning team members to specific tasks, scheduling equipment usage
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General behavioral test

Q1. Coupa implementation
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Q2. Coupa support experience
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I have 3 years of Coupa support experience, including troubleshooting, training, and system configuration.
• Provided technical support to users experiencing issues with Coupa platform

• Conducted training sessions for new users on how to navigate and utilize Coupa features

• Assisted with system configuration and customization based on user requirements
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Q1. Salary expectation
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Q2. Notice period days
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