Call2customer Interview Questions and Answers

Interview preparation tips for other job seekers - My advice is just be calm and don't panic because if you have the skills and if you are confident about them then the interviews conducted here will be very easy for you. All the interviews conducted here are telephonic in nature and you're not required to go anywhere. Sometimes an interviewee is made to wait for the Client round(The Final round). But that's not a big deal. Simple basic questions are asked, they might even ask you some casual questions such as "How's everything going on with you?" or "What are the things that you like the most and Why?". This is just to test that how comfortable you are speaking in English.
If the interviewer is satisfied then right after that they're going to ask you to take the English Assessment test, duration for that test is 1 hour and within 1 hour you're suppose to finish it. If you manage to pass the test then they're going to schedule a date for your "Mock test". They will provide you a sheet which is gonna have do's and don't's listed on it. You'll get marked down if you do not follow those set parameters in your mock test. In order to pass the mock test you're required to at-least score 70 marks out of 100.

Anyway, So On the day of your Mock Test there will be two persons to take your test. One will be playing the role of the person who will be familiar with the language that you claim to be proficient in and the other one is going to be a native English speaker.
This whole test can last for 15-30mins. Give your best and do not panic. It's not that difficult.

Good Luck.

Interview preparation tips for other job seekers - I was contacted by their Human Resource Department for this job opportunity but you can also apply online through their website or job portal sites. If you are interested and want to apply for this job to become a Medical Interpreter or you got contacted by them because of your knowledge of multiple languages then be ready for a couple of Interviews. All of them will be telephonic rounds therefore you don't need to physically go anywhere. Having a computer and stable internet connection is must for this job since right now because of the Pandemic they expect you to work from home. Once you are through with your interviews then be prepared to take the English Assessment test which is nothing but just to evaluate your knowledge of English language since all your clients(most of them) will be native English speakers and it's mandatory by the American Law that you must qualify in that test in order to work as an Interpreter in the USA.
If you clear that test then comes the final test which is a "Mock call test". Don't worry you'll have enough time to prepare for that and on top of that It's just to test your interpretation skills. There are some parameters set by them to clear this test so make sure your Mock test round is within those set parameters. In order to meet their requirements you just need to score 70% out of 100.
Once you clear that test then you can go LIVE!