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Call2customer

3.5
based on 14 Reviews

Working at Call2customer

Company Summary

Call2Customer delivers BPO and KPO services, focusing on customer satisfaction, financial management, HR solutions, and marketing support to enhance operational efficiency.

Overall Rating

3.5/5
based on 14 reviews
highly rated categories
5% below
industry average
highly rated categories
Highly rated for

Job security

highly rated categories
Critically rated for

Promotions, Salary, Company culture

Work Policy
Monday to Friday
Monday to Friday
37% employees reported
Strict timing
Strict timing
70% employees reported
No travel
No travel
86% employees reported
Day shift
Day shift
80% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
3 employees reported
Office cab/shuttle
Office cab/shuttle
2 employees reported
Health insurance
Health insurance
2 employees reported
International/On-site exposure
International/On-site exposure
1 employee reported
View all benefits

About Call2customer

Founded in2011 (14 yrs old)
India Employee Count--
Global Employee Count51-200
India HeadquartersDelhi/NCR, New Delhi, India
Office Locations
--
Websitecall2customer.com
Primary Industry
Other Industries
--
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Call2Customer[C2C] is the world’s choice for BPO and KPO services. >> Our Inbound Call Center and Outbound Call Centers are contributing to make your customers satisfied and happier. >> Our Finance and Accounting Services help you manage your money better. >> The HR services by C2C help you find and retain the best talent. >> Our Back-Office support strengthens your operations. >> The Marketing and Design services of C2C enhance the visibility of your business. Our global delivery center is based in India, in part of the National Capital Region, adjacent to India’s capital New Delhi. Some of our Milestones • Succesful expansion of our work personnel to above 200. • Succesful construction of ergonomical workstations for 500 Call Center Agents, equipped with headsets in 2012. • Succesful installation of Disaster Recovery Back-up system in 2012. • Succesful execution of work for more than 20 small, midsize and fortune clients by 2011. visit us at: www.call2customer.com
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Call2customer Ratings

based on 14 reviews

Overall Rating

3.5/5
How AmbitionBox ratings work?
5
7
4
2
3
1
2
0
1
4

Category Ratings

3.8

Job security

3.7

Work-life balance

3.4

Skill development

3.4

Work satisfaction

3.3

Company culture

2.9

Salary

2.9

Promotions

Call2customer is rated 3.5 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Call2customer Reviews

Top mentions in Call2customer Reviews

Compare Call2customer with Similar Companies

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Overall Rating
3.5/5
based on 14 reviews
3.4/5
based on 12.1k reviews
3.9/5
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Highly Rated for
Job security
No highly rated category
Skill development
Work-life balance
Job security
Skill development
Work-life balance
Salary
Critically Rated for
Salary
Promotions
Company culture
Promotions
Salary
Skill development
No critically rated category
No critically rated category
Primary Work Policy
-
Work from office
60% employees reported
Work from office
67% employees reported
Work from office
86% employees reported
Rating by Women Employees
3.4
Average
rated by 4 women
3.4
Average
rated by 3.6k women
3.7
Good
rated by 9.1k women
4.6
Excellent
rated by 6.5k women
Rating by Men Employees
3.9
Good
rated by 8 men
3.3
Average
rated by 8k men
4.0
Good
rated by 19.4k men
4.7
Excellent
rated by 15.8k men
Job security
3.8
Good
3.6
Good
3.8
Good
4.6
Excellent
View more

Call2customer Salaries

Call2customer salaries have received with an average score of 2.9 out of 5 by 14 employees.

Customer Service Executive

(5 salaries)
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₹1.8 L/yr - ₹2.4 L/yr

Team Lead

(3 salaries)
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₹3.2 L/yr - ₹6 L/yr

Senior SEO Executive

(3 salaries)
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₹1.6 L/yr - ₹2.4 L/yr

Customer Care Executive

(3 salaries)
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₹1.8 L/yr - ₹3 L/yr

KYC Analyst

(2 salaries)
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₹2.2 L/yr - ₹2.8 L/yr

Call Executive

(2 salaries)
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₹1.4 L/yr - ₹1.7 L/yr

Front Office Administrator

(2 salaries)
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₹3.2 L/yr - ₹4 L/yr

Relationship Advisor

(2 salaries)
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₹3.2 L/yr - ₹4.1 L/yr

Business Development Executive

(1 salaries)
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₹2.7 L/yr - ₹3.5 L/yr

HR Recruiter

(1 salaries)
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₹2.2 L/yr - ₹2.8 L/yr

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Call2customer FAQs

When was Call2customer founded?
Call2customer was founded in 2011. The company has been operating for 14 years primarily in the BPO sector.
Where is the Call2customer headquarters located?
Call2customer is headquartered in Delhi/NCR, New Delhi.
Does Call2customer have good work-life balance?
Call2customer has a Work-Life Balance Rating of 3.7 out of 5 based on 10+ employee reviews on AmbitionBox. 64% employees rated Call2customer 4 or above, while 36% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Call2customer reviews for more details
Is Call2customer good for career growth?
Career growth at Call2customer is rated as poor, with a promotions and appraisal rating of 2.9. 36% employees rated Call2customer 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Call2customer reviews for more detailed insights.
What are the pros and cons of working in Call2customer?
Working at Call2customer comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for salary & benefits, promotions / appraisal and company culture, based on 10+ employee reviews on AmbitionBox.
Call2customer Overview
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