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Call2customer
3.5
based on 14 Reviews
Company Overview
Company Locations
Working at Call2customer
Company Summary
Call2Customer delivers BPO and KPO services, focusing on customer satisfaction, financial management, HR solutions, and marketing support to enhance operational efficiency.
Overall Rating
3.5/5
based on 14 reviews
5% below
industry average
Highly rated for
Job security
Critically rated for
Promotions, Salary, Company culture
Work Policy
Monday to Friday
37% employees reported
Strict timing
70% employees reported
No travel
86% employees reported
Day shift
80% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
3 employees reported
Office cab/shuttle
2 employees reported
Health insurance
2 employees reported
International/On-site exposure
1 employee reported
View all benefits
About Call2customer
Founded in2011 (14 yrs old)
India Employee Count--
Global Employee Count51-200
India HeadquartersDelhi/NCR, New Delhi, India
Office Locations
--
Websitecall2customer.com
Primary Industry
Other Industries
--
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Call2Customer[C2C] is the world’s choice for BPO and KPO services.
>> Our Inbound Call Center and Outbound Call Centers are contributing to make your customers satisfied and happier.
>> Our Finance and Accounting Services help you manage your money better.
>> The HR services by C2C help you find and retain the best talent.
>> Our Back-Office support strengthens your operations.
>> The Marketing and Design services of C2C enhance the visibility of your business.
Our global delivery center is based in India, in part of the National Capital Region, adjacent to India’s capital New Delhi.
Some of our Milestones
• Succesful expansion of our work personnel to above 200.
• Succesful construction of ergonomical workstations for 500 Call Center Agents, equipped with headsets in 2012.
• Succesful installation of Disaster Recovery Back-up system in 2012.
• Succesful execution of work for more than 20 small, midsize and fortune clients by 2011.
visit us at: www.call2customer.com
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Call2customer Ratings
based on 14 reviews
Overall Rating
3.5/5
How AmbitionBox ratings work?
5
7
4
2
3
1
2
0
1
4
Category Ratings
3.8
Job security
3.7
Work-life balance
3.4
Skill development
3.4
Work satisfaction
3.3
Company culture
2.9
Salary
2.9
Promotions
Call2customer is rated 3.5 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Call2customer Reviews
Top mentions in Call2customer Reviews
Compare Call2customer with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.5/5 based on 14 reviews | 3.4/5 based on 12.2k reviews | 3.9/5 based on 30.2k reviews | 4.6/5 based on 22.9k reviews |
Highly Rated for | Job security | No highly rated category | Skill development Work-life balance Job security | Skill development Work-life balance Salary |
Critically Rated for | Salary Promotions Company culture | Promotions Salary Skill development | No critically rated category | No critically rated category |
Primary Work Policy | - | Work from office 61% employees reported | Work from office 66% employees reported | Work from office 86% employees reported |
Rating by Women Employees | 3.4 Average rated by 4 women | 3.4 Average rated by 3.6k women | 3.7 Good rated by 9.1k women | 4.6 Excellent rated by 6.6k women |
Rating by Men Employees | 3.9 Good rated by 8 men | 3.3 Average rated by 8.1k men | 4.0 Good rated by 19.5k men | 4.6 Excellent rated by 15.9k men |
Job security | 3.8 Good | 3.6 Good | 3.8 Good | 4.6 Excellent |
View more
Call2customer Salaries
Call2customer salaries have received with an average score of 2.9 out of 5 by 14 employees.
Customer Service Executive
(5 salaries)
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₹1.8 L/yr - ₹2.4 L/yr
Team Lead
(3 salaries)
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₹3.2 L/yr - ₹6 L/yr
Senior SEO Executive
(3 salaries)
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₹1.6 L/yr - ₹2.4 L/yr
Customer Care Executive
(3 salaries)
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₹1.8 L/yr - ₹3 L/yr
KYC Analyst
(2 salaries)
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₹2.2 L/yr - ₹2.8 L/yr
Call Executive
(2 salaries)
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₹1.4 L/yr - ₹1.7 L/yr
Front Office Administrator
(2 salaries)
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₹3.2 L/yr - ₹4 L/yr
Relationship Advisor
(2 salaries)
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₹3.2 L/yr - ₹4.1 L/yr
Business Development Executive
(1 salaries)
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₹2.7 L/yr - ₹3.5 L/yr
HR Recruiter
(1 salaries)
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₹2.2 L/yr - ₹2.8 L/yr
Call2customer Offices
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Call2customer FAQs
When was Call2customer founded?
Call2customer was founded in 2011. The company has been operating for 14 years primarily in the BPO sector.
Where is the Call2customer headquarters located?
Call2customer is headquartered in Delhi/NCR, New Delhi.
Does Call2customer have good work-life balance?
Call2customer has a Work-Life Balance Rating of 3.7 out of 5 based on 10+ employee reviews on AmbitionBox. 64% employees rated Call2customer 4 or above, while 36% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Call2customer reviews for more details
Is Call2customer good for career growth?
Career growth at Call2customer is rated as poor, with a promotions and appraisal rating of 2.9. 36% employees rated Call2customer 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Call2customer reviews for more detailed insights.
What are the pros and cons of working in Call2customer?
Working at Call2customer comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for salary & benefits, promotions / appraisal and company culture, based on 10+ employee reviews on AmbitionBox.
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