BT Group Senior Accountant 2 Interview Questions and Answers

Q1. Why u left your previous job ??
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Q2. Salary expectation
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Q3. What is Bank reconciliation
Ans. 
Bank reconciliation is the process of comparing and matching the balances in a company's accounting records with the balances on its bank statement.
• Bank reconciliation helps ensure the accuracy of a company's financial records.

• It involves comparing the transactions recorded in the company's books with those in the bank statement.

• Any discrepancies between the two balances are identified and resolved.

• Common reasons for d...read more
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Q1. Accounting Standards
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Q2. International financial reporting
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Q1. What is your current CTC
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Q2. What is work experience
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Q1. Tel me about your self What is golden rule of accounting What is bank reconciliation statement etc…
Ans. 
I am a detail-oriented accountant with experience in financial analysis and reporting. The golden rule of accounting is to debit the receiver and credit the giver. Bank reconciliation statement is a process of matching the balances in a company's accounting records to the corresponding information on a bank statement.
• Golden rule of accounting: Debit the receiver, credit the giver

• Bank reconciliation statement: Matching ...read more
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Q1. Introduce your self and experience
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Q2. Motivation for applying job
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Q1. Journal Entries
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Q1. What is customer service and profit
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Customer service and profit are closely related as good customer service leads to increased profits.
• Good customer service leads to customer satisfaction and loyalty, resulting in repeat business and positive word-of-mouth referrals.

• Positive reviews and feedback from satisfied customers can attract new customers and increase sales.

• Poor customer service can lead to negative reviews, loss of customers, and decreased profi...read more
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Q2. How you communcation customer
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I communicate with customers through active listening, clear and concise language, and empathy.
• I actively listen to customers to understand their needs and concerns.

• I use clear and concise language to ensure that customers understand the information I am providing.

• I approach customer interactions with empathy and understanding to build rapport and trust.

• I am responsive to customer inquiries and follow up promptly to en...read more
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Q3. Customer service is to give customer sucsfaction service to profit plan
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Q4. Begin to give pice communication understanding customer interest &give good services.
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Q1. 1. Introduce your Self 2. Golden Rules of Accounts (3 Golden Rules)
Ans. 
I am a Senior Accountant with expertise in financial reporting and analysis.
• The three golden rules of accounts are: a) Debit the receiver, credit the giver b) Debit what comes in, credit what goes out c) Debit all expenses and losses, credit all incomes and gains

• These rules are the foundation of double-entry bookkeeping and ensure accuracy in financial transactions.

• For example, if a company purchases inventory on credi...read more
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Q1. 1. Introduce yourself 2. Tell me about the process of your previous organization? 3. Do you have any Excel knowledge?
Ans. 
I am a Senior Accountant with experience in managing financial processes and proficient in Excel.
• Managed financial processes including budgeting, forecasting, and reporting

• Ensured compliance with accounting standards and regulations

• Collaborated with cross-functional teams to streamline processes and improve efficiency

• Proficient in Excel for data analysis and reporting

• Developed and implemented internal controls to mitig
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