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BT Global Services Service Engineer Interview Questions and Answers

Updated 26 Oct 2023

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Service Engineer Interview Questions

user image Anonymous

posted on 26 Oct 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Questions asked on your aptitude knowledge

3

Technical Round (1 Question)

  • Q1. What is Routing protocol,explain IGP,EIGRP,OSPF and OSI model

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Aug 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. EXPERIENCE RELATED
  • Q2. LOCATION RELATED

Interview Preparation Tips

Interview preparation tips for other job seekers - NICE
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. About my previous experience My Qualifications
3

Technical Round (2 Questions)

  • Q1. Computer hardware level question
  • Q2. Linux operating system and other operating systems questions

Interview Preparation Tips

Interview preparation tips for other job seekers - That was good experience
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jun 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. What does privacy mean to you?
  • Q2. Would you rather manage or be managed?
2

HR Round (2 Questions)

  • Q1. Explain "code of conduct".
  • Q2. What is something you are proud of?

Interview Preparation Tips

Interview preparation tips for other job seekers - I responded to an online post for a customer service position. When i heard back, I was given info to reach out to the hiring manager on the Signal platform for an interview. I did that and was given a set of questions which I answered immediately. The conversation was left hanging. The next day, I received a 2nd set of questions which I waited to answer and submitted on the 3rd day. Upon doing so, I was hired on the spot and told someone would be contacting me via email to start the onboarding process. Upon review of the company's website, the "way we hire" followed a different process and started with a resume submission which i was never even asked for. Im still not certain if I really interviewed with Luxoft or someone posing as the company. My advice is to do research and know there are potential scammers out there that may be posing as Luxoft. I will update this as my experience unfolds.

I applied via Naukri.com and was interviewed in Mar 2021.

3 Interview Rounds

Interview Questions

  • Q1. Details about Current role and details about ITIL. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence should be best and knowledge level should be high.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Jun 2023.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Machine language
  • Q2. Mechanical parts
2

HR Round (2 Questions)

  • Q1. Salary discussion
  • Q2. Ready for relocation
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. How to computer peripherals works
  • Q2. Ask about past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - If you thinking to join it's very limited industry in field service

I was interviewed in Mar 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (1 Question)

  • Q1. Electrical connection
3

Aptitude Test Round

4

Aptitude Test Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Work experience 6 years technical
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (2 Questions)

  • Q1. All computer hardware peripherals device how to work
  • Q2. Ram motherboard amps output

Interview Preparation Tips

Interview preparation tips for other job seekers - For engineer you should have knowledge of windows installation and CPU configuration HDD Ram SMPS output control
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Aug 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. EXPERIENCE RELATED
  • Q2. LOCATION RELATED

Interview Preparation Tips

Interview preparation tips for other job seekers - NICE

BT Global Services Interview FAQs

How many rounds are there in BT Global Services Service Engineer interview?
BT Global Services interview process usually has 3 rounds. The most common rounds in the BT Global Services interview process are Resume Shortlist, Aptitude Test and Technical.

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₹4 L/yr - ₹7.9 L/yr
47% more than the average Service Engineer Salary in India
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