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BPO Systems

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4.1

based on 80 Reviews

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BPO Systems Customer Service Executive Interview Questions and Answers

Updated 11 Jul 2021

BPO Systems Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 11 Jul 2021

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. My self Sanju Sagar from moradabad sir/mam main apki company main job karna chats hu
    • Add your answer
  • Q2. My qualification b.tech
    • Add your answer
  • Q3. For experience 5 years
    • Add your answer
  • Q4. Banking and financial companies my choice job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Main apki company main good work karunga

Top trending discussions

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Career Advice
2w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Hexaware Technologies user image Anonymous

posted on 29 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    I have a strong background in customer service, excellent communication skills, and a passion for helping customers.

    • I have X years of experience in customer service roles, where I have consistently received positive feedback from customers.

    • I am a great listener and problem-solver, able to quickly address customer concerns and provide effective solutions.

    • I am highly organized and detail-oriented, ensuring that all custo...

    • Answered by AI
    Add your answer
  • Q2. Tell me about yourself in detail.
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM systems and resolving technical issues

    • Received multiple awards for outstanding customer satisfaction ratings

    • Answered by AI
    Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. How long will you sustain in this company?
  • Ans. 

    I plan to sustain in this company for the long term, as I am committed to growing with the organization and contributing to its success.

    • I am dedicated to my career and value stability in my job.

    • I see potential for growth and development within the company.

    • I believe in the company's values and mission, and want to be a part of its future success.

    • Answered by AI
    Add your answer
  • Q2. There are 10 working hours so how will you manage your work-life balance?
  • Ans. 

    I believe in setting boundaries and prioritizing tasks to ensure a healthy work-life balance.

    • Prioritize tasks based on urgency and importance

    • Set boundaries by establishing specific work hours and sticking to them

    • Delegate tasks when necessary to avoid burnout

    • Schedule regular breaks to recharge and avoid stress

    • Engage in activities outside of work that bring joy and relaxation, such as hobbies or exercise

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answer they will try to change your answers

Customer Service Executive Interview Questions & Answers

Cognizant user image Anonymous

posted on 19 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Aptitude Test 

25 minutes inclusive of grammars, reasoning etc

Interview Preparation Tips

Interview preparation tips for other job seekers - The hiring process is very slow. I have appeared for the assessment in the month of April but still now no response from the HR.

Customer Service Executive Interview Questions & Answers

NTT Data Information Processing Services user image Anonymous

posted on 12 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal question were asked Q.1) where did i complete my graduation from?
    • Add your answer
  • Q2. Q.2) Golden rules of accounting?
  • Ans. 

    Golden rules of accounting are basic principles to maintain financial records accurately.

    • Debit the receiver, credit the giver

    • Debit what comes in, credit what goes out

    • Debit all expenses and losses, credit all incomes and gains

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience that I gained in the company was great and the all the colleagues were very helpful

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 12 Apr 2022

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 
Round 3 - HR 

(8 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. What is your family background?
    • Add your answer
  • Q5. Share details of your previous job.
    • Add your answer
  • Q6. Why should we hire you?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication as well as confidence

Customer Service Executive Interview Questions & Answers

Hexaware Technologies user image Anonymous

posted on 15 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Experience family 3 months no leave
    • Add your answer
  • Q2. Name education experiance speking skill
    • View 1 more amswer
  • Q3. Your skill cheq for this interveiw
    • Add your answer
Round 3 - HR 

(5 Questions)

  • Q1. Salary related for this job
    • Add your answer
  • Q2. Why come this job from bpo
    • View 1 more amswer
  • Q3. Whats the bpo meaning of your
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO refers to the practice of contracting specific business processes to a third-party service provider.

    • It involves outsourcing non-core functions such as customer service, technical support, data entry, and more.

    • BPO companies help organizations streamline operations, reduce costs, and improve efficiency.

    • For example, a company may outsource its customer service department to ...

    • Answered by AI
    View 1 more amswer
  • Q4. Family related q for the whole interveiw
    • Add your answer
  • Q5. End of the question for h
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Going interview for formal and be positive all experience share this interview

Customer Service Executive Interview Questions & Answers

Cognizant user image Anonymous

posted on 8 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. I Introduced My self and Previous my Experience I Introduce? I Dream In my career Our Cognizant Company?
    • Add your answer
  • Q2. I Introduced My self and Previous Experience Skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for Cognizant Customer Service Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - I Love Family and There was Financially Issues That's why I Chose them....?

Customer Service Executive Interview Questions & Answers

NTT Data Information Processing Services user image Anonymous

posted on 10 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction , work exp , about job switching etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication must be good. .........................

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 12 Apr 2022

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 
Round 3 - HR 

(8 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. What is your family background?
    • Add your answer
  • Q5. Share details of your previous job.
    • Add your answer
  • Q6. Why should we hire you?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication as well as confidence

Customer Service Executive Interview Questions & Answers

Hexaware Technologies user image Anonymous

posted on 26 Mar 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Previous experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Have good communication
Interpersonal skills
More about working at BPO Systems

BPO Systems Interview FAQs

What are the top questions asked in BPO Systems Customer Service Executive interview?

Some of the top questions asked at the BPO Systems Customer Service Executive interview -

  1. My self Sanju Sagar from moradabad sir/mam main apki company main job karna cha...read more
  2. My qualification b.t...read more
  3. For experience 5 ye...read more

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BPO Systems Customer Service Executive Salary
based on 27 salaries
₹1 L/yr - ₹4 L/yr
24% less than the average Customer Service Executive Salary in India
View more details

BPO Systems Customer Service Executive Reviews and Ratings

based on 6 reviews

4.6/5

Rating in categories

4.0

Skill development

4.6

Work-Life balance

4.5

Salary & Benefits

4.1

Job Security

4.4

Company culture

4.2

Promotions/Appraisal

4.5

Work Satisfaction

Explore 6 Reviews and Ratings
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