Box8 Operations Manager Interview Questions and Answers

Standard test to assess problem solving, analytical skills.

Launch the food delivery business in a new city / state . Ex. Patna / Goa / Coimbatore

Q1. What commission should we charge cab-drivers ?
Ans. 
The commission charged to cab-drivers should be based on the market rates and the services provided by the company.
• Research the market rates for commission charged to cab-drivers in the area

• Consider the services provided by the company and the expenses incurred by the drivers

• Ensure that the commission is reasonable and fair for both the company and the drivers

• Regularly review and adjust the commission rates based on ma
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Q2. Commission to be charged to delivery partners ?
Ans. 
The commission charged to delivery partners varies based on the company's policies and agreements with the partners.
• The commission percentage may differ based on the type of delivery service provided.

• The commission may also vary based on the location of the delivery and the distance covered.

• The company may negotiate commission rates with delivery partners based on their performance and volume of deliveries.

• The commissi...read more
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Q1. Brief discussion of ourself How to retain customer How to face frustrated customer How to analyse danger zone What are the priorities for problem solution What is floor Management What is Inventory How to ...read more
Ans. 
As an Assistant Manager, I prioritize customer satisfaction, analyze danger zones, manage inventory, ensure food safety, and plan shifts effectively.
• To retain customers, I focus on providing excellent service and addressing their concerns promptly.

• When facing a frustrated customer, I remain calm, listen actively, and offer solutions to their problems.

• To analyze danger zones, I identify potential risks and take proactiv...read more
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Q1. As usual Normal questions
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Q1. Difference between STR and Trip advisor rating
Ans. 
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
Ans. 
Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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Q1. Tell me about your self work experience
Ans. 
I have 5 years of work experience in management roles, including 2 years as an Assistant Manager.
• Managed a team of 10 employees, ensuring smooth operations and high customer satisfaction.

• Developed and implemented strategies to increase sales by 20% within the first year.

• Trained new employees on company policies and procedures, resulting in improved productivity.

• Handled customer complaints and resolved issues effectivel...read more
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Q2. My name , education,work experience,
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Q3. Hope you will join us as team
Ans. 
Yes, I am excited to join the team and contribute to its success.
• Express enthusiasm and eagerness to join the team

• Highlight relevant skills and experiences

• Mention the desire to contribute to the team's success

• Express willingness to collaborate and work well with others
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Q4. Yes ,I love to join your team as crew member in Macdonald
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Any topic just participate in it and u will get hired

Q1. Nothing only ur intro and one situation based question +why we hire u
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