10+ Mesa School of Business Interview Questions and Answers

To achieve 20% growth a year, I will create a detailed plan that includes market research, identifying areas of improvement, and implementing strategies to increase customer satisfaction and retention.

• Conduct market research to identify areas of growth potential

• Analyze customer feedback to identify areas of improvement

• Implement strategies to increase customer satisfaction and retention

• Regularly review and adjust the plan to ensure progress towards the 20% growth goal

KRA is important for store managers as it helps in setting goals, measuring performance and improving overall efficiency.

• KRA stands for Key Result Areas and helps in defining the objectives and goals of the store.

• It helps in measuring the performance of the store and its employees against the set goals.

• KRA also helps in identifying areas of improvement and taking corrective actions to improve overall efficiency.

• For example, if the KRA for a store manager is to increase sales ...read more

Retail involves the sale of goods or services to consumers through various channels such as brick-and-mortar stores, online platforms, and mobile apps.

• Retailers purchase products from manufacturers or wholesalers and sell them to consumers at a profit.

• Retailers often use marketing strategies to attract customers and increase sales.

• Retail can be divided into different categories such as e-commerce, department stores, specialty stores, and discount stores.

• Customer service plays...read more

To drive business in slack season, focus on marketing, promotions, and customer retention.

• Offer discounts or promotions to attract customers

• Increase marketing efforts to reach new customers

• Focus on customer retention by providing excellent service and personalized experiences

• Diversify product offerings to appeal to a wider audience

• Partner with other businesses to cross-promote and reach new markets

Upselling is a sales technique where a seller encourages a customer to purchase more expensive items, upgrades, or add-ons in order to make a larger sale.

• Upselling involves offering customers a higher-end or more expensive product than the one they originally intended to purchase.

• It can also involve suggesting additional items or services that complement the customer's original purchase.

• Effective upselling requires understanding the customer's needs and preferences to make re...read more

Cross selling is the practice of selling additional products or services to existing customers.

• Cross selling involves offering related or complementary products to customers who have already made a purchase.

• It can help increase revenue and customer loyalty by providing a more comprehensive solution to the customer's needs.

• Examples of cross selling include a fast food restaurant offering fries with a burger, or a car dealership selling insurance or extended warranties with a v...read more

CMYK is used for printing while RGB is used for digital displays.

• CMYK is a subtractive color model used in printing, consisting of cyan, magenta, yellow, and black inks.

• RGB is an additive color model used in digital displays, consisting of red, green, and blue light.

• CMYK is used for physical printing processes like magazines, brochures, and packaging.

• RGB is used for digital screens like computer monitors, TVs, and smartphones.

• Converting between CMYK and RGB can result in colo...read more

DG load and fuel consumption. Causes of boiler breakdown.

• DG load and fuel consumption depend on the power output and efficiency of the generator.

• Causes of boiler breakdown can include corrosion, scale buildup, overheating, and mechanical failure.

• Regular maintenance and inspections can help prevent breakdowns and ensure efficient operation.

To handle a factory, one needs to have strong leadership skills, effective communication, and a thorough understanding of the production process.

• Establish clear goals and objectives for the factory

• Develop and implement standard operating procedures

• Ensure compliance with safety regulations and quality standards

• Manage and motivate employees to achieve production targets

• Monitor production processes and make necessary adjustments

• Maintain equipment and machinery to ensure optimal ...read more

Assortment planning involves selecting the right mix of products to meet customer demand and maximize sales.

• Analyze sales data to identify top-selling products

• Consider seasonality and trends in the market

• Take into account customer preferences and demographics

• Collaborate with vendors to ensure availability of products

• Optimize inventory levels to prevent stockouts or overstocking