Blackberrys CCA Interview Questions and Answers

Q1. Tell me about yourself?
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Q2. What do you know about retail.?
Ans. 
Retail involves the sale of goods or services to consumers through various channels such as brick-and-mortar stores, online platforms, and mobile apps.
• Retailers purchase products from manufacturers or wholesalers and sell them to consumers at a profit.

• Retailers often use marketing strategies to attract customers and increase sales.

• Retail can be divided into different categories such as e-commerce, department stores, sp...read more
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Q3. What's up selling?
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Upselling is a sales technique where a seller encourages a customer to purchase more expensive items, upgrades, or add-ons in order to make a larger sale.
• Upselling involves offering customers a higher-end or more expensive product than the one they originally intended to purchase.

• It can also involve suggesting additional items or services that complement the customer's original purchase.

• Effective upselling requires und...read more
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Q4. Whats Cross selling?
Ans. 
Cross selling is the practice of selling additional products or services to existing customers.
• Cross selling involves offering related or complementary products to customers who have already made a purchase.

• It can help increase revenue and customer loyalty by providing a more comprehensive solution to the customer's needs.

• Examples of cross selling include a fast food restaurant offering fries with a burger, or a car de...read more
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Q5. Basket size, and about retail?
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You should know some of display rules and should be good at sales.