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Binance Senior Technical Support Engineer Interview Questions and Answers

Updated 8 Jul 2024

Binance Senior Technical Support Engineer Interview Experiences

1 interview found

Senior Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 8 Jul 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Do you have any idea about the Blockchain industry?

Ans.

Yes, I have knowledge about the Blockchain industry.

Blockchain is a decentralized, distributed ledger technology used for secure and transparent transactions.
It is the underlying technology behind cryptocurrencies like Bitcoin and Ethereum.
Blockchain has applications beyond cryptocurrencies, such as supply chain management, voting systems, and smart contracts.
It ensures data integrity and security through cryptographic...

Answered by AI

Add your answer

Round 2 - Technical

(1 Question)

Q1. How to handle the access issues from some users?

Ans.

Handle access issues by identifying root cause, providing necessary permissions, and educating users on proper access protocols.

Identify the root cause of the access issue - whether it's a technical glitch, incorrect permissions, or user error.
Provide necessary permissions to users based on their roles and responsibilities.
Educate users on proper access protocols, including password security and data protection measure

Answered by AI

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Interview Tips & Stories

heartwarmingracoon

works at

Esways Conglomerate

Post interview process

I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?

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Interview questions from similar companies

Senior Technical Support Engineer Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 23 Dec 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test

A general and basic aptitude test.

Round 2 - One-on-one

(2 Questions)

Q1. What are the basic questions involved in a self-introduction?

Ans.

Basic questions in a self-introduction include name, background, experience, and interests.

Name: Introduce yourself with your full name.
Background: Mention where you are from or your educational background.
Experience: Talk about your relevant work experience or skills.
Interests: Share a hobby or interest that showcases your personality.

Answered by AI

Add your answer

Q2. What is your experience with basic mapping techniques?

Ans.

I have experience with basic mapping techniques including GIS software and data visualization tools.

Proficient in using GIS software such as ArcGIS and QGIS
Familiar with creating and editing maps, analyzing spatial data, and geocoding
Experience in data visualization tools like Tableau for creating interactive maps
Knowledge of basic mapping concepts such as layers, projections, and spatial analysis

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I require fundamental information regarding mapping.

Senior Technical Support Engineer Interview Questions & Answers

Wipro

Anonymous

posted on 3 Jun 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Aptitude Test

A lot basic questions it's easy

Round 2 - Technical

(2 Questions)

Q1. A bit more about the basic technical questions

Add your answer

Q2. What is your knowledge on AI?

Ans.

I have a strong knowledge of AI, including machine learning, deep learning, natural language processing, and computer vision.

Familiar with machine learning algorithms such as linear regression, decision trees, and neural networks
Experience with deep learning frameworks like TensorFlow and PyTorch
Knowledge of natural language processing techniques for text analysis and sentiment analysis
Understanding of computer vision ...

Answered by AI

Add your answer

Round 3 - HR

(1 Question)

Q1. Where I would see my self in next 5 years!!!!

Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Senior Technical Support Engineer interview:

Artificial Intelligence
Javascript
SQL

Skills evaluated in this interview

Senior Technical Support Engineer Interview Questions & Answers

TCS

Anonymous

posted on 1 Jun 2022

I applied via Approached by Company and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Technical

(1 Question)

Q1. Network problem and desktop support related questions

Add your answer

Round 3 - HR

(1 Question)

Q1. Technical questions for interview

Add your answer

Senior Technical Support Engineer Interview Questions & Answers

LTIMindtree

Satish Kumar

posted on 20 Mar 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. Introduce yourself and run through the resume

Add your answer

Q2. Educational background and qualifications

Add your answer

Round 2 - Technical

(1 Question)

Q1. Technical interview with team leader

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Operations round with director

Senior Technical Support Engineer Interview Questions & Answers

Infosys

Anonymous

posted on 7 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before May 2022. There was 1 interview round.

Round 1 - Technical

(2 Questions)

Q1. Walk me through your day to day work

Ans.

As a Senior Technical Support Engineer, my day-to-day work involves troubleshooting technical issues, providing solutions to customers, and collaborating with cross-functional teams.

Reviewing and responding to customer support tickets
Collaborating with cross-functional teams to resolve complex technical issues
Providing technical guidance and support to junior team members
Documenting technical issues and solutions for f...

Answered by AI

Add your answer

Q2. Discuss technical support Engineer work as per questions supurting L1 & L2 queries.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Discuss technical support Engineer detail day to day work & difficulties.
Follow by hr round,

Information Technology Support Engineer Interview Questions & Answers

Accenture

Anonymous

posted on 4 Feb 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - Technical

(2 Questions)

Q1. About technical operations .

Add your answer

Q2. What is your experience with Microsoft 365 and its documentation features?

Add your answer

Round 2 - HR

(2 Questions)

Q1. Can you describe your past work experiences?

Add your answer

Q2. Your skills.

Add your answer

Service Desk Engineer Interview Questions & Answers

HCLTech

Anonymous

posted on 28 Nov 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one

(7 Questions)

Q1. Tell me about yourself

Ans.

I am a dedicated and experienced Service Desk Engineer with a passion for solving technical issues and providing excellent customer support.

Over 5 years of experience in IT support roles
Proficient in troubleshooting hardware and software issues
Strong communication skills and ability to work under pressure
Certified in ITIL and CompTIA A+
Previous experience in managing service desk tickets and resolving user queries

Answered by AI

Add your answer

Q2. Tell me about your project

Ans.

I recently completed a project to implement a new IT ticketing system for a large organization.

Researched and evaluated different ticketing systems available in the market
Collaborated with stakeholders to gather requirements and customize the system to meet their needs
Provided training to end users on how to use the new ticketing system
Conducted testing and troubleshooting to ensure smooth implementation

Answered by AI

Add your answer

Q3. Speak on any topic you like

Add your answer

Q4. Why do you want to join our company

Ans.

I am impressed by your company's reputation for providing excellent customer service and innovative solutions.

I admire your company's commitment to customer satisfaction
I am excited about the opportunity to work with cutting-edge technology
I believe my skills and experience align well with the company's values and goals

Answered by AI

Add your answer

Q5. Are you willing to do night shift

Ans.

Yes, I am willing to do night shifts as required for the role.

I understand that night shifts may be necessary to provide 24/7 support to users.
I am flexible with my schedule and can adjust to working during nighttime hours.
I have previous experience working night shifts in a similar role.
I am aware of the importance of maintaining a healthy work-life balance even when working night shifts.

Answered by AI

Add your answer

Q6. Are you able to commute

Add your answer

Q7. Any random question on your resume

Add your answer