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Wipro Senior Technical Support Engineer Interview Questions and Answers

Updated 3 Jun 2024

Wipro Senior Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

A lot basic questions it's easy

Round 2 - Technical 

(2 Questions)

  • Q1. A bit more about the basic technical questions
  • Q2. What is your knowledge on AI?
  • Ans. 

    I have a strong knowledge of AI, including machine learning, deep learning, natural language processing, and computer vision.

    • Familiar with machine learning algorithms such as linear regression, decision trees, and neural networks

    • Experience with deep learning frameworks like TensorFlow and PyTorch

    • Knowledge of natural language processing techniques for text analysis and sentiment analysis

    • Understanding of computer vision ...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Where I would see my self in next 5 years!!!!

Interview Preparation Tips

Topics to prepare for Wipro Senior Technical Support Engineer interview:
  • Artificial Intelligence
  • Javascript
  • SQL

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

A general and basic aptitude test.

Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the basic questions involved in a self-introduction?
  • Ans. 

    Basic questions in a self-introduction include name, background, experience, and interests.

    • Name: Introduce yourself with your full name.

    • Background: Mention where you are from or your educational background.

    • Experience: Talk about your relevant work experience or skills.

    • Interests: Share a hobby or interest that showcases your personality.

  • Answered by AI
  • Q2. What is your experience with basic mapping techniques?
  • Ans. 

    I have experience with basic mapping techniques including GIS software and data visualization tools.

    • Proficient in using GIS software such as ArcGIS and QGIS

    • Familiar with creating and editing maps, analyzing spatial data, and geocoding

    • Experience in data visualization tools like Tableau for creating interactive maps

    • Knowledge of basic mapping concepts such as layers, projections, and spatial analysis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I require fundamental information regarding mapping.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What ever you have mentioned in resume they will asked you and some related to that
Round 3 - Case Study 

They will give you some case reference and ask you what you will do on this cases.

Round 4 - One-on-one 

(1 Question)

  • Q1. About yourself and overall experience what projects you have worked what is day to day workings and if you are handling team and all you have to respond.
Round 5 - HR 

(1 Question)

  • Q1. In this they will discuss regarding you payouts.

Interview Preparation Tips

Interview preparation tips for other job seekers - Mention in your resume whatever actual knowledge you have, do not mention the things that you don't have complete understanding.

I applied via Approached by Company and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Network problem and desktop support related questions
Round 3 - HR 

(1 Question)

  • Q1. Technical questions for interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Walk me through your day to day work
  • Ans. 

    As a Senior Technical Support Engineer, my day-to-day work involves troubleshooting technical issues, providing solutions to customers, and collaborating with cross-functional teams.

    • Reviewing and responding to customer support tickets

    • Collaborating with cross-functional teams to resolve complex technical issues

    • Providing technical guidance and support to junior team members

    • Documenting technical issues and solutions for f...

  • Answered by AI
  • Q2. Discuss technical support Engineer work as per questions supurting L1 & L2 queries.

Interview Preparation Tips

Interview preparation tips for other job seekers - Discuss technical support Engineer detail day to day work & difficulties.
Follow by hr round,

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. There was a video call interview about the technical stuff

Interview Preparation Tips

Interview preparation tips for other job seekers - be patient with the process it might take up to 20 days
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. About technical operations .
  • Q2. What is your experience with Microsoft 365 and its documentation features?
Round 2 - HR 

(2 Questions)

  • Q1. Can you describe your past work experiences?
  • Q2. Your skills.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First Round was assessment test round, Which includes English + Cognitive questions

Round 2 - Technical 

(1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Desktop support related
  • Q2. Technical related questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Python code snippets for different codes
  • Q2. SQL Queries on Joins

Wipro Interview FAQs

How many rounds are there in Wipro Senior Technical Support Engineer interview?
Wipro interview process usually has 3 rounds. The most common rounds in the Wipro interview process are Technical, HR and Aptitude Test.
What are the top questions asked in Wipro Senior Technical Support Engineer interview?

Some of the top questions asked at the Wipro Senior Technical Support Engineer interview -

  1. What is your knowledge on ...read more
  2. A bit more about the basic technical questi...read more

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Wipro Senior Technical Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Wipro Senior Technical Support Engineer Salary
based on 72 salaries
₹1.8 L/yr - ₹9 L/yr
30% less than the average Senior Technical Support Engineer Salary in India
View more details

Wipro Senior Technical Support Engineer Reviews and Ratings

based on 8 reviews

3.7/5

Rating in categories

2.9

Skill development

3.1

Work-life balance

2.8

Salary

4.4

Job security

2.5

Company culture

2.5

Promotions

3.0

Work satisfaction

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