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Bill Gosling Outsourcing India
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I applied via Walk-in and was interviewed before Oct 2022.Β There were 3 interview rounds.
I applied via Job Fair and was interviewed in Nov 2024.Β There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Aug 2024.Β There were 2 interview rounds.
Quality Analyst at XYZ Company
Conducted quality assurance tests on software applications
Identified and reported bugs and issues to development team
Collaborated with cross-functional teams to ensure quality standards were met
BQ stands for Batch Quality, which refers to the quality of a batch of products or services produced at a specific time.
BQ is used to assess the overall quality of a group of products or services produced together.
It helps in identifying any issues or defects in the batch that need to be addressed.
BQ can be measured using various quality metrics and indicators.
For example, in manufacturing, BQ can be determined by insp...
7QC tools are a set of quality control tools used for process improvement and problem-solving in quality management.
Check sheets: Used to collect and analyze data in a systematic way.
Pareto chart: Helps identify the most significant factors contributing to a problem.
Cause-and-effect diagram (Fishbone diagram): Used to identify and analyze potential causes of a problem.
Histogram: Represents data distribution visually to...
Quality is important to ensure customer satisfaction, meet regulatory requirements, and maintain a good reputation.
Ensures customer satisfaction by delivering products/services that meet or exceed expectations
Helps in meeting regulatory requirements and standards
Maintains a good reputation for the company
Reduces costs by minimizing defects and rework
Increases efficiency and productivity
Improves overall customer experie
Critical errors are severe issues that can cause system failure, while non-critical errors are less severe and do not impact system functionality.
Critical errors can lead to system crashes or data loss
Non-critical errors may include minor bugs or cosmetic issues
Examples of critical errors: database corruption, server downtime
Examples of non-critical errors: spelling mistakes, UI alignment issues
Dead air and hold refer to periods of silence or inactivity during a call or communication process.
Dead air is when there is complete silence on the line, often due to technical issues or lack of response from the other party.
Hold is when one party puts the call on hold, usually to consult with someone else or look up information.
Both dead air and hold can impact the quality of the call and should be minimized to ensur...
Wowcall is a telecommunications service provider offering voice over IP (VoIP) solutions for businesses and individuals.
Wowcall provides VoIP services for making calls over the internet.
They offer solutions for businesses looking to improve their communication systems.
Wowcall allows users to make international calls at lower rates compared to traditional phone services.
Quality parameters are specific criteria used to measure the quality of a product or service.
Accuracy - how close the results are to the true value
Precision - how close the results are to each other
Reliability - consistency of results over time
Reproducibility - ability to obtain the same results under different conditions
Efficiency - achieving the desired outcome with minimal resources
I want to join Bill Gosling because of their reputation for providing high-quality services and their commitment to employee growth and development.
Reputation for high-quality services
Commitment to employee growth and development
Opportunities for career advancement
Positive work culture
Strong leadership team
Bill Gosling Outsourcing India interview questions for popular designations
I appeared for an interview before Apr 2024, where I was asked the following questions.
I applied via Approached by Company and was interviewed before Nov 2023.Β There were 2 interview rounds.
I applied via Referral and was interviewed in Aug 2023.Β There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Aug 2023.Β There were 4 interview rounds.
Audit test- 30-60 minutes test. Technical call audit.
I appeared for an interview before Mar 2024, where I was asked the following questions.
The 7 QC tools are essential techniques for quality control and improvement in various industries.
1. Cause-and-Effect Diagram: Also known as Fishbone Diagram, it helps identify root causes of a problem. Example: Analyzing reasons for high defect rates.
2. Check Sheet: A structured form for collecting and analyzing data. Example: Tracking the number of defects over time.
3. Control Chart: A graphical tool to monitor proce...
Pareto and 5 Whys are quality improvement tools for identifying root causes and prioritizing issues.
Pareto Principle (80/20 Rule): 80% of problems come from 20% of causes. Example: 80% of defects may arise from 20% of processes.
5 Whys: A technique to explore the cause-and-effect relationships underlying a problem. Example: Why did the machine stop? Because of a power failure. Why was there a power failure? Because the ...
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The duration of Bill Gosling Outsourcing India interview process can vary, but typically it takes about less than 2 weeks to complete.
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Quality Analyst
328
salaries
| βΉ1.5 L/yr - βΉ6.1 L/yr |
Catalogue Specialist
226
salaries
| βΉ1.2 L/yr - βΉ4 L/yr |
Quality Consultant
154
salaries
| βΉ1.9 L/yr - βΉ5.5 L/yr |
Process Associate
111
salaries
| βΉ1.5 L/yr - βΉ5 L/yr |
Team Lead
83
salaries
| βΉ2.1 L/yr - βΉ7.5 L/yr |
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