Senior Customer Executive Interview Questions and Answers

To increase business in the assigned territory, the following tools are required: market research tools, CRM software, social media platforms, competitor analysis tools, and customer feedback tools.

• Market research tools: These tools help gather information about the target market, customer preferences, and industry trends. Examples include surveys, focus groups, and data analysis software.

• CRM software: Customer Relationship Management software helps manage customer interactio...read more