Bharti Airtel Computer Operator Interview Questions and Answers

Q1. Do you know how to communicate with customers . how to solve the customers queries.
Ans. 
Yes, I have experience in communicating with customers and solving their queries.
• Active listening and empathy are key in understanding customer concerns.

• Clear and concise communication helps in providing effective solutions.

• Patience and professionalism are important when dealing with difficult customers.

• Offering alternative solutions and following up to ensure customer satisfaction.

• Providing step-by-step instructions o...read more
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Q2. How to solve the customers queries .
Ans. 
To solve customer queries, listen actively, empathize, provide accurate information, offer solutions, and follow up.
• Listen actively to understand the customer's query

• Empathize with the customer and acknowledge their concerns

• Provide accurate and relevant information to address the query

• Offer appropriate solutions or alternatives

• Follow up to ensure the query is resolved satisfactorily
Answered by AI
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Q3. How to handle the problem of customers
Ans. 
To handle customer problems, it is important to actively listen, empathize, provide solutions, and follow up.
• Actively listen to the customer's concerns and issues

• Empathize with the customer and understand their perspective

• Provide appropriate solutions or alternatives to resolve the problem

• Follow up with the customer to ensure their satisfaction

• Maintain a positive and professional attitude throughout the interaction
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Q4. How to make sale
Ans. 
To make a sale, you need to understand the customer's needs, build rapport, demonstrate value, overcome objections, and close the deal.
• Understand the customer's needs and pain points

• Build rapport and establish trust

• Demonstrate the value and benefits of your product or service

• Address and overcome any objections or concerns

• Ask for the sale and close the deal

• Follow up with the customer to ensure satisfaction and encourage
Answered by AI
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Q5. How to convince the customer to take sale
Ans. 
To convince the customer to make a sale, focus on understanding their needs, building trust, highlighting the benefits, and offering incentives.
• Listen actively to the customer's needs and concerns

• Build trust by demonstrating expertise and providing relevant information

• Highlight the benefits and value of the product or service

• Offer incentives such as discounts, promotions, or additional features

• Address any objections or...read more
Answered by AI
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Q1. Apne bare me kuch bataye
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Q2. Apke gols kya h
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Q1. Ap yaha kaam kyo karna chahte h
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Q2. Apki sabse badi kamjori kya h
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Q3. Apki vises yogyta kya h
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Q4. Ap pehle kaha kaam karte the
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Speaking level they check you have to speak good

How to handle customer when he works

Q1. About you skills about your job
Ans. 
Skill like spreadsheet ms office
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Q2. They can ask your previous job
Ans. 
Yes they can ask about your previous job
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Q3. Which type work you can do
Ans. 
I am proficient in data entry, file management, troubleshooting computer issues, and operating office equipment.
• Data entry

• File management

• Troubleshooting computer issues

• Operating office equipment
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Q1. Which type of qualifications you have
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How can handle lot of work in your office and employers

Q1. Why can i give you this job?
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Q2. Which type skill you have
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Q1. Nowadays which type works people looks
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Q1. Why are you joining here
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Q2. What is your name
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Q3. Do you have experience
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Q4. Where are you studying
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Q5. Where your Home place
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Q1. Do you know how to communicate with customers . how to solve the customers queries.
Ans. 
Yes, I have experience in communicating with customers and solving their queries.
• Active listening and empathy are key in understanding customer concerns.

• Clear and concise communication helps in providing effective solutions.

• Patience and professionalism are important when dealing with difficult customers.

• Offering alternative solutions and following up to ensure customer satisfaction.

• Providing step-by-step instructions o...read more
Answered by AI
Add your answer
Q2. How to solve the customers queries .
Ans. 
To solve customer queries, listen actively, empathize, provide accurate information, offer solutions, and follow up.
• Listen actively to understand the customer's query

• Empathize with the customer and acknowledge their concerns

• Provide accurate and relevant information to address the query

• Offer appropriate solutions or alternatives

• Follow up to ensure the query is resolved satisfactorily
Answered by AI
Add your answer
Q3. How to handle the problem of customers
Ans. 
To handle customer problems, it is important to actively listen, empathize, provide solutions, and follow up.
• Actively listen to the customer's concerns and issues

• Empathize with the customer and understand their perspective

• Provide appropriate solutions or alternatives to resolve the problem

• Follow up with the customer to ensure their satisfaction

• Maintain a positive and professional attitude throughout the interaction
Answered by AI
Add your answer
Q4. How to make sale
Ans. 
To make a sale, you need to understand the customer's needs, build rapport, demonstrate value, overcome objections, and close the deal.
• Understand the customer's needs and pain points

• Build rapport and establish trust

• Demonstrate the value and benefits of your product or service

• Address and overcome any objections or concerns

• Ask for the sale and close the deal

• Follow up with the customer to ensure satisfaction and encourage
Answered by AI
Add your answer
Q5. How to convince the customer to take sale
Ans. 
To convince the customer to make a sale, focus on understanding their needs, building trust, highlighting the benefits, and offering incentives.
• Listen actively to the customer's needs and concerns

• Build trust by demonstrating expertise and providing relevant information

• Highlight the benefits and value of the product or service

• Offer incentives such as discounts, promotions, or additional features

• Address any objections or...read more
Answered by AI
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Q1. Tell me about your self
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Q1. Tell us about computer
Ans. 
A computer is an electronic device that can perform various tasks by executing instructions given to it.
• Computers can be used for communication, entertainment, education, and work.

• They consist of hardware components such as a central processing unit (CPU), memory, and storage devices.

• Software programs are used to control and operate the computer.

• Examples of computers include desktops, laptops, tablets, and smartphones.
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Q2. Why are you join this company
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Q3. I am trust Tata company
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Q4. Ratan Tata is great person
Ans. He is provide more job because Indian needs job
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Q1. Tell us about computer
Ans. 
A computer is an electronic device that can perform various tasks by executing instructions given to it.
• Computers can be used for communication, entertainment, education, and work.

• They consist of hardware components such as a central processing unit (CPU), memory, and input/output devices.

• Software programs allow users to interact with the computer and perform specific tasks.

• Examples of computers include desktops, lapto
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Q1. Hardware and repearing
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Q2. Lan wan networking
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Q3. Remote desktop support
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