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BASF

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BASF Customer Support Executive Interview Questions and Answers

Updated 29 Jan 2025

BASF Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image karthick k

posted on 29 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed before Jan 2024.

Round 1 - Coding Test 

Paint shop overall process Like PT AND ED &SEALER & TOP COAT

Round 2 - Technical 

(2 Questions)

  • Q1. How to manage the customer line
    • Add your answer
  • Q2. How to relationship with customer end and how to quality issues solved shortly .
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Customer Service Associate Interview Questions & Answers

Kansai Nerolac Paints user image Anonymous

posted on 26 Jul 2024

Interview experience
5
Excellent
Difficulty level
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Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Question about sqft where the material use and how much material use

Round 2 - One-on-one 

(2 Questions)

  • Q1. Question about calculate the sqft.
    • Add your answer
  • Q2. Question about the job role
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This job is best job for me

Customer Relationship Officer Interview Questions & Answers

JSW Paints user image Anonymous

posted on 26 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Online Interview 

(1 Question)

  • Q1. Nominal Questions about yourself, your family, you ambition and all
    • Add your answer
Round 2 - Aptitude Test 

Very tough round although I scored 17 out of 19

Round 3 - One-on-one 

(2 Questions)

  • Q1. RM And ASM will take your interview
    • Add your answer
  • Q2. Brief intro previous job exp if any, you family, your friends etc
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. No question asked just infomed you about selection.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to learn and test yourself as a sales man then join this organisation if you have very big expectations from the company and have ambition then doesn't join

Customer Service Executive Interview Questions & Answers

Dow Chemical International Private Limited user image Anonymous

posted on 8 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Quetions related Customer complaints like how you will handle queries
    • Add your answer
  • Q2. Scenarios related with Customer complaints
    • Add your answer
  • Q3. Hypothetical Scenarios
    • Add your answer

Customer Executive Interview Questions & Answers

Berger Paints user image Anonymous

posted on 22 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. They checked about confident and communication
    • Add your answer

Customer Relationship Officer Interview Questions & Answers

AkzoNobel user image Anonymous

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Hows the market bonding
  • Ans. 

    The market bonding is currently strong due to increased customer loyalty and positive relationships with clients.

    • Increased customer loyalty is leading to higher retention rates

    • Positive relationships with clients are resulting in more repeat business

    • Collaborations with other businesses are strengthening market presence

    • Answered by AI
    Add your answer
  • Q2. I am worked 6 years in same market I have good communication with my all dealers and contractors and they support me as well
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Work experience
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Hows u sell our products
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am hard working

Customer Service Executive Interview Questions & Answers

LANXESS India Private Limited user image sajid Shabbir Ansari

posted on 31 Oct 2022

I was interviewed in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

How to solve problems when company suffering in market

Round 3 - HR 

(2 Questions)

  • Q1. What to do for better team bonding
    • Add your answer
  • Q2. What is a better role for company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly contact me XXXXX on this no I want work from home

Engineer- Customer Support Interview Questions & Answers

Ecolab Digital Center user image Anonymous

posted on 22 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

General apti test for candidate selection

Round 3 - Technical 

(1 Question)

  • Q1. It was all about basic questions on chemical engineering background
    • Add your answer

Customer Service Executive Interview Questions & Answers

Kansai Nerolac Paints user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your Experience ?
    • Add your answer
  • Q2. How do you find this job ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work

Customer Relationship Officer Interview Questions & Answers

JSW Paints user image Anonymous

posted on 20 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Technical questions related to your line and about paint also
    • Add your answer
Round 2 - Aptitude Test 

Decent test no need to worry

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction of yourself
  • Ans. 

    I am a dedicated and customer-focused professional with a strong background in building relationships and providing excellent service.

    • I have over 5 years of experience in customer service roles

    • I excel in communication and problem-solving skills

    • I am passionate about delivering exceptional customer experiences

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. Disscuss about your future
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and confident
More about working at BASF

BASF Interview FAQs

How many rounds are there in BASF Customer Support Executive interview?
BASF interview process usually has 2 rounds. The most common rounds in the BASF interview process are Coding Test and Technical.
What are the top questions asked in BASF Customer Support Executive interview?

Some of the top questions asked at the BASF Customer Support Executive interview -

  1. How to relationship with customer end and how to quality issues solved shortl...read more
  2. How to manage the customer l...read more

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