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LANXESS India Private Limited Customer Service Executive Interview Questions and Answers

Updated 31 Oct 2022

LANXESS India Private Limited Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image sajid Shabbir Ansari

posted on 31 Oct 2022

I was interviewed in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How to solve problems when company suffering in market

Round 3 - HR 

(2 Questions)

  • Q1. What to do for better team bonding
    • Add your answer
  • Q2. What is a better role for company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly contact me XXXXX on this no I want work from home

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. How handle import and export documentation
  • Ans. 

    Import and export documentation requires attention to detail and knowledge of regulations.

    • Ensure all necessary documents are obtained and accurately completed

    • Verify compliance with import/export regulations

    • Coordinate with customs brokers and freight forwarders

    • Maintain organized records for future reference

    • Examples: commercial invoices, bills of lading, packing lists, certificates of origin

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. How to handled documentation
  • Ans. 

    Documentation should be handled with care and attention to detail.

    • Ensure all necessary documents are collected and organized

    • Maintain accurate and up-to-date records

    • Follow company policies and procedures for document handling

    • Protect sensitive information and maintain confidentiality

    • Be thorough and detail-oriented when reviewing and processing documents

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I need documentation job for importer company

Customer Service Executive Interview Questions Asked at Other Companies

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Q3. 3. What do you mean by Customer service? What is BPO?
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Q4. What do you know about gold loans and How will you identify wheth ... read more
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View All

Top trending discussions

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Career Growth
1d (edited)
sr1025
Verified Icon
·
works at
Asian Paints
Not Satisfied with my current job role. Seeking Advice for a career switch to finance.
Hello, I have been working in a paint company for the last 2 years but am not satisfied with the work profile and responsibilities. I'm planning for a career switch in the next 1 year to finance with zero financial knowledge and background. I heard it is high paying and job security is good. Can anyone please suggest the paths to me. I just have an idea how to go for it. I'm sharing here. Since I am 26, I don't wanna take any risk, atleast any calculated risk further. *FMVA *Python *Excel *Sql *PowerBI I need help here. Please mention, if any other courses need to be done. #Finance, #career switch
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Dow Chemical International Private Limited user image Anonymous

posted on 8 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Quetions related Customer complaints like how you will handle queries
    • Add your answer
  • Q2. Scenarios related with Customer complaints
    • Add your answer
  • Q3. Hypothetical Scenarios
    • Add your answer

Customer Service Executive Interview Questions & Answers

BASF user image Anonymous

posted on 19 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Business Case Study of aligning Supply Chain

Round 3 - One-on-one 

(1 Question)

  • Q1. Details about my past experience
    • Add your answer

Customer Service Executive Interview Questions & Answers

Henkel Adhesives Technologies user image Anonymous

posted on 18 Nov 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is Supply chain
  • Ans. 

    Supply chain is the network of individuals, organizations, resources, activities, and technology involved in the creation and sale of a product.

    • Supply chain involves the flow of goods, services, information, and finances from the initial supplier to the end customer.

    • It includes processes such as sourcing, production, distribution, and delivery.

    • Efficient supply chain management can lead to cost savings, improved custome...

    • Answered by AI
    Add your answer
  • Q2. What do u understand by order management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to read supply chain process.

Engineer- Customer Support Interview Questions & Answers

Ecolab Digital Center user image Anonymous

posted on 22 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General apti test for candidate selection

Round 3 - Technical 

(1 Question)

  • Q1. It was all about basic questions on chemical engineering background
    • Add your answer

Customer Service Executive Interview Questions & Answers

Dow Chemical International Private Limited user image Anonymous

posted on 8 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Quetions related Customer complaints like how you will handle queries
    • Add your answer
  • Q2. Scenarios related with Customer complaints
    • Add your answer
  • Q3. Hypothetical Scenarios
    • Add your answer

Customer Service Executive Interview Questions & Answers

BASF user image Anonymous

posted on 19 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study 

Business Case Study of aligning Supply Chain

Round 3 - One-on-one 

(1 Question)

  • Q1. Details about my past experience
    • Add your answer

Customer Service Representative Interview Questions & Answers

Henkel Adhesives Technologies user image Anonymous

posted on 13 Dec 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basics maths execel percentage

Customer Support Executive Interview Questions & Answers

BASF user image karthick k

posted on 29 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed before Jan 2024.

Round 1 - Coding Test 

Paint shop overall process Like PT AND ED &SEALER & TOP COAT

Round 2 - Technical 

(2 Questions)

  • Q1. How to manage the customer line
    • Add your answer
  • Q2. How to relationship with customer end and how to quality issues solved shortly .
    • Add your answer
More about working at LANXESS India Private Limited

LANXESS India Private Limited Interview FAQs

How many rounds are there in LANXESS India Private Limited Customer Service Executive interview?
LANXESS India Private Limited interview process usually has 2-3 rounds. The most common rounds in the LANXESS India Private Limited interview process are One-on-one Round, Resume Shortlist and Group Discussion.
What are the top questions asked in LANXESS India Private Limited Customer Service Executive interview?

Some of the top questions asked at the LANXESS India Private Limited Customer Service Executive interview -

  1. How handle import and export documentat...read more
  2. How to handled documentat...read more

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LANXESS India Private Limited Customer Service Executive Salary
based on 4 salaries
₹4.1 L/yr - ₹12 L/yr
177% more than the average Customer Service Executive Salary in India
View more details

LANXESS India Private Limited Customer Service Executive Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

2.0

Skill development

4.0

Work-life balance

3.0

Salary

5.0

Job security

4.0

Company culture

2.0

Promotions

2.0

Work satisfaction

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