AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
BankBazaar Customer Relationship Executive Interview Questions and Answers
BankBazaar Customer Relationship Executive Interview Experiences
1 interview found
Vinitha Anand
Selected
I applied via Campus Placement and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Ans.
Experienced Customer Relationship Executive with a background in managing client accounts and resolving customer issues.
Over 5 years of experience in customer service roles
Skilled in building strong relationships with clients
Proficient in resolving customer complaints and issues efficiently
Excellent communication and problem-solving skills
Familiar with CRM software and tools
- Q2. What do you know about our company
- Ans.
Your company is a leading provider of customer relationship management solutions.
Your company offers a range of CRM software for businesses of all sizes
You have a strong reputation for excellent customer service and support
Your company has been in the industry for over 10 years
Some of your notable clients include XYZ Corp and ABC Ltd
(2 Questions)
- Q1. Sell me the soap
- Ans.
Our soap is made with natural ingredients, leaving your skin feeling clean and refreshed.
Our soap is gentle on the skin, suitable for all skin types.
It contains moisturizing ingredients like shea butter and coconut oil.
The refreshing scent of lavender and eucalyptus will leave you feeling rejuvenated.
Our soap is eco-friendly and cruelty-free, making it a sustainable choice for conscious consumers.
- Q2. Questions asked from your resume
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Anonymous
I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Previous work experience and process
I applied via Recruitment Consultant and was interviewed in Dec 2018. There were 3 interview rounds.
Interview Preparation Tips
Experience: Having sales experience in Equity market & Mutual fund
Round: Interview with Regional head
Experience: Few questions about the career till date.
Not for fresher
General Tips: If you wanted to make career in sales then don't join angel broking ltd.
They have policy hire , fired policy
If you don't after three months then they will terminate you in fourth month
Skills: Communication, Body Language, Leadership, Decision Making Skills
Duration: 1-3 Months
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
(1 Question)
- Q1. Experience and college communication check language knows strengths and ability to work
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. About share market
- Q2. What are equity shares
- Ans.
Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.
Equity shares are also known as common shares or ordinary shares.
They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.
Shareholders may also receive dividends, which are a portion of the company's profits.
The value of equity shares can fluctuate based o...
I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Questions were asked related to insurance .
Interview Preparation Tips
Neha Kouser
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your self
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
Online assessment that you have to do before the actual interview
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
- Q2. Why did you leave your past job
- Ans.
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a new challenge
Seeking growth opportunities
Company restructuring led to role changes
Selected
I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.
It was an online written test
(2 Questions)
- Q1. Why do you want to switch your job ?
- Q2. Which KPI according to you is the most important?
- Ans.
Customer satisfaction is the most important KPI for a Customer Support Executive.
Customer satisfaction directly reflects the quality of service provided
High customer satisfaction leads to customer loyalty and retention
Measuring customer satisfaction helps in identifying areas for improvement
Examples: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)
(2 Questions)
- Q1. Background jobs
- Q2. Privious currier
Interview Preparation Tips
Culture its very bad
Incentive structure is very bad
Customer threating deu to service
BankBazaar Interview FAQs
Tell us how to improve this page.
BankBazaar Interviews By Designations
- BankBazaar Customer Relationship Officer Interview Questions
- BankBazaar Senior Customer Relationship Officer Interview Questions
- BankBazaar Customer Relation Officer Interview Questions
- BankBazaar Associate Analyst Interview Questions
- BankBazaar Quality Analyst Interview Questions
- BankBazaar Analyst Interview Questions
- BankBazaar Senior Analyst Interview Questions
- BankBazaar Assistant Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Sales Executive Interview Questions
- Senior Executive Interview Questions
- Relationship Manager Interview Questions
- Operations Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Show more
Overall Interview Experience Rating
based on 1 interview experience
Difficulty level
Duration
Interview Questions from Similar Companies
BankBazaar Customer Relationship Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Senior Customer Relationship Officer
409
salaries
|  ₹1.9 L/yr - ₹3.6 L/yr |
|
Customer Relationship Officer
325
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
|
Customer Relation Officer
262
salaries
| ₹1.1 L/yr - ₹3.8 L/yr |
|
Team Lead
53
salaries
| ₹2.5 L/yr - ₹5.6 L/yr |
|
Customer Service Executive
37
salaries
| ₹1.8 L/yr - ₹3.9 L/yr |
Fiserv
Angel One
Broadridge Financial Solutions
AGS Transact Technologies
- Home >
- Interviews >
- BankBazaar Interview Questions
