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BankBazaar Customer Relationship Executive Interview Questions and Answers
BankBazaar Customer Relationship Executive Interview Experiences
1 interview found
Vinitha Anand
Selected
I applied via Campus Placement and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Ans.
Experienced Customer Relationship Executive with a background in managing client accounts and resolving customer issues.
Over 5 years of experience in customer service roles
Skilled in building strong relationships with clients
Proficient in resolving customer complaints and issues efficiently
Excellent communication and problem-solving skills
Familiar with CRM software and tools
- Q2. What do you know about our company
- Ans.
Your company is a leading provider of customer relationship management solutions.
Your company offers a range of CRM software for businesses of all sizes
You have a strong reputation for excellent customer service and support
Your company has been in the industry for over 10 years
Some of your notable clients include XYZ Corp and ABC Ltd
(2 Questions)
- Q1. Sell me the soap
- Ans.
Our soap is made with natural ingredients, leaving your skin feeling clean and refreshed.
Our soap is gentle on the skin, suitable for all skin types.
It contains moisturizing ingredients like shea butter and coconut oil.
The refreshing scent of lavender and eucalyptus will leave you feeling rejuvenated.
Our soap is eco-friendly and cruelty-free, making it a sustainable choice for conscious consumers.
- Q2. Questions asked from your resume
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Previous company
- Ans.
I worked at XYZ Corp as a Relationship Manager for 3 years.
Managed a portfolio of high net-worth clients
Developed and maintained relationships with clients to understand their financial goals
Provided personalized financial advice and solutions to clients
Collaborated with internal teams to ensure client satisfaction
- Q2. Previous experience
Sham kumar
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. About appraisal
- Q2. General question about gold like color of 22ct gold etc
(1 Question)
- Q1. About salary with HR
Interview Preparation Tips
- Gold Loan
- Appraisal
Selected
I applied via Approached by Company and was interviewed in Dec 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Last company experience
- Q2. Last experience education and how long you work in this company
(1 Question)
- Q1. Last Experience
Interview Preparation Tips
Relationship Manager Interview Questions & Answers
Mswipe Technologies
Anonymous
posted on 23 Jan 2021
I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How can be complete sales target
- Ans.
To complete sales target, one needs to set achievable goals, create a plan, prioritize tasks, and track progress regularly.
Set realistic and achievable sales goals
Create a sales plan with specific strategies and tactics
Prioritize tasks based on their importance and urgency
Regularly track progress and make necessary adjustments
Focus on building strong relationships with clients
Stay up-to-date with industry trends and co...
- Q2. How to convince Costner or merchant to by our product
- Ans.
To convince a customer to buy our product, we need to understand their needs and show them how our product can meet those needs.
Listen to the customer's needs and concerns
Highlight the unique features and benefits of our product
Provide examples of how our product has helped similar customers
Offer a trial or demo of the product
Be transparent about pricing and any potential limitations
Follow up with the customer to addre
Interview Preparation Tips
Senior Relationship Executive Interview Questions & Answers
Angel One
Anonymous
posted on 19 Dec 2023
I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.
Answer key for details of assignment
Collection data gathering data
Use programming test and skills assignment
Interview Preparation Tips
(1 Question)
- Q1. Self introduction and previous experience
(4 Questions)
- Q1. Previous job profile?
- Q2. Have you know about gold loan?
- Ans.
Yes, gold loan is a type of secured loan where gold jewelry is used as collateral.
Gold loan is a type of secured loan where borrowers pledge their gold jewelry as collateral in exchange for funds.
The loan amount is usually a percentage of the gold's market value.
Interest rates for gold loans are typically lower compared to unsecured loans.
If the borrower fails to repay the loan, the lender has the right to sell the gol...
- Q3. Have you know about forex services ?
- Ans.
Yes, I am familiar with forex services.
I have knowledge of foreign exchange rates and currency trading.
I understand how forex services work and their importance in international trade.
I am aware of different forex products and services offered by financial institutions.
I have experience in providing forex services to clients and assisting them with their currency exchange needs.
- Q4. Have you know about travel services ?
- Ans.
Yes, I am familiar with travel services and have experience in assisting customers with booking flights, hotels, and vacation packages.
I have knowledge of different travel destinations and popular tourist attractions.
I am familiar with booking systems and online travel platforms.
I have experience in handling customer inquiries and resolving travel-related issues.
I have helped customers plan their trips and provided rec...
(2 Questions)
- Q1. Have u knowlege of bike riding ?
- Q2. YoU have to marketing 2hr in a day ?
(1 Question)
- Q1. Salary confirmation ?
Karan Talaviya
Basic question for share market related in option contract,swap contract ect
Interview Preparation Tips
(3 Questions)
- Q1. How to handle customers who is in anger?
- Ans.
To handle angry customers, it is important to remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and composed to avoid escalating the situation.
Listen actively to the customer's concerns and let them vent their frustration.
Empathize with the customer by acknowledging their feelings and showing understanding.
Apologize sincerely for any inconvenience caused and take responsibil...
- Q2. How to manage the priority of leads?
- Ans.
To manage the priority of leads, it is important to consider factors such as lead quality, potential revenue, and urgency.
Evaluate lead quality based on their fit with the company's target market and ideal customer profile.
Assess potential revenue by analyzing the size of the opportunity and the likelihood of closing the deal.
Consider the urgency of the lead, such as their timeline for making a decision or their immedi...
- Q3. If you are sharing the product details, what should be the details in the answer
(2 Questions)
- Q1. What is my expectations?
- Q2. Are you willing to come to office in rotational weekoff
Interview Preparation Tips
Just be confident and mention your customer handling skills
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BankBazaar Customer Relationship Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Senior Customer Relationship Officer
423
salaries
|  ₹2 L/yr - ₹3.5 L/yr |
|
Customer Relation Officer
318
salaries
| ₹1.1 L/yr - ₹3.8 L/yr |
|
Customer Relationship Officer
291
salaries
| ₹0.9 L/yr - ₹4 L/yr |
|
CRO
57
salaries
| ₹1 L/yr - ₹3.5 L/yr |
|
Team Lead
55
salaries
| ₹2.7 L/yr - ₹6.5 L/yr |
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