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Baltra Home Appliances Head Customer Service Interview Questions and Answers

Updated 10 Nov 2023

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Head Customer Service Interview Questions

user image Rakesh Sharma

posted on 10 Nov 2023

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. INTRODDUCTION AND ABOUT SERVICE OPERATION PROCESS
2

Technical Round (1 Question)

  • Q1. ABOUT PRODUCT KNOWLEDGE

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2024.

3 Interview Rounds

1

Aptitude Test Round

It was a versant round from Pearson.

2

One-on-one Round (1 Question)

  • Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
3

HR Round (1 Question)

  • Q1. Basic salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What Movie have you watched recently?
  • Q2. Looper, it is an English movie
  • Q3. Explain that movie?
  • Q4. How would lead a team of 5, if two of them are not working well?
  • Q5. Would you prefer new technologies or staying in the old technology?

Interview Preparation Tips

Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Who was your ideal person
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

Aptitude Test Round

English history general knowledge

2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Customer support associate
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Sep 2023.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. My job gap. Y did i left job
  • Q2. When my job was last about my self .. How many marks i got in diploma
  • Q3. Wheather im martied or working
  • Q4. How much salary i was earning
  • Q5. How much do i except

Interview Preparation Tips

Interview preparation tips for other job seekers - Humble request.
I need job immediately

I applied via Company Website and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction ,, documents verification
  • Q2. Company details and joining date announce

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, company details, document verification

I applied via Recruitment Consulltant and was interviewed in Jun 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. 1- shortlist the CV, normal aptitude test of basic %age , English etc , then one to one round,
  • Q2. 1- local area knowing , source of business , etc

Interview Preparation Tips

Interview preparation tips for other job seekers - There is many more to learn about corporate,

I applied via Referral and was interviewed in Dec 2021.

3 Interview Rounds

1

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
2

Aptitude Test Round

Logical reasoning, grammar, mathematics

3

One-on-one Round (1 Question)

  • Q1. Tell me something about your self

Interview Preparation Tips

Topics to prepare for Jio Customer Service Executive interview:
  • Tell me something about yourself
  • Why did you left the previous job
Interview preparation tips for other job seekers - Be confident while giving interview, be interactive while you speak, don't let hr to question you, speak about yourself first then your highest qualification,then your hobbies, make oneself so comfortable with ur words that it impressed the Hr

I applied via Naukri.com and was interviewed in Jun 2022.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Why do you want work for us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good support customer for me & advices also

Baltra Home Appliances Interview FAQs

How many rounds are there in Baltra Home Appliances Head Customer Service interview?
Baltra Home Appliances interview process usually has 3 rounds. The most common rounds in the Baltra Home Appliances interview process are HR, Technical and Resume Shortlist.
What are the top questions asked in Baltra Home Appliances Head Customer Service interview?

Some of the top questions asked at the Baltra Home Appliances Head Customer Service interview -

  1. INTRODDUCTION AND ABOUT SERVICE OPERATION PROC...read more
  2. ABOUT PRODUCT KNOWLE...read more

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Baltra Home Appliances Head Customer Service Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

2.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

2.0

Job Security

2.0

Company culture

3.0

Promotions/Appraisal

2.0

Work Satisfaction

Explore 1 Review and Rating
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