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Baltra Home Appliances Head Customer Service Interview Questions and Answers

Updated 10 Nov 2023

Baltra Home Appliances Head Customer Service Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. INTRODDUCTION AND ABOUT SERVICE OPERATION PROCESS
Round 2 - Technical 

(1 Question)

  • Q1. ABOUT PRODUCT KNOWLEDGE

Interview questions from similar companies

I was interviewed in Mar 2017.

Interview Questionnaire 

2 Questions

  • Q1. Salary nd location
  • Q2. Analytical nd work experience

Interview Preparation Tips

Round: Resume Shortlist
Experience: Asked about my wiling Ness to travel shift nd work experience
Tips: Clear nd concise

Round: HR Interview
Experience: Salary nd location
Tips: Say yes

Round: Technical Interview
Experience: Just walk truly the work done

Round: Guesstimate Interview
Experience: Client round
Tips: Goals nd ambitions

I applied via Campus Placement and was interviewed before May 2017. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do you mean by the word 'INNOVATIVE'?
  • Ans. 

    Being innovative means introducing new ideas, methods, or products that bring about positive change and improvement.

    • Innovation involves thinking creatively and outside the box.

    • It is about finding new solutions to problems or improving existing ones.

    • Innovation can be seen in the development of new technologies, processes, or business models.

    • It often involves taking risks and embracing change.

    • Examples of innovation inclu...

  • Answered by AI
  • Q2. Tell something about your Leadership skills.
  • Ans. 

    I possess strong leadership skills with the ability to motivate and guide teams towards achieving goals.

    • I have experience in leading teams in previous roles

    • I am able to communicate effectively and delegate tasks efficiently

    • I am skilled at problem-solving and decision-making in high-pressure situations

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Verbal English,Aptitude Tests

General Tips: You should have basic knowledge of Verbal English and basic Reasoning. Be Confident enough, not to worry.Show your enthusiasm,skills,Definitely you will achieve it.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Time Management, Decision Making Skills
Duration: <1 week
College Name: Khalsa College For Women,Civil lines,Ludhiana,Punjab

I was interviewed in Mar 2017.

Interview Questionnaire 

2 Questions

  • Q1. What is the difference between negotiation and communication?
  • Q2. Run me through your resume.
  • Ans. 

    Experienced Operations Executive with a track record of optimizing processes and driving efficiency.

    • Managed a team of 50+ employees to ensure smooth operations

    • Implemented cost-saving measures resulting in a 20% reduction in expenses

    • Led the implementation of a new CRM system to improve customer service

    • Developed and executed strategic plans to increase productivity and profitability

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The questions were of moderate level and could be solved easily.
Tips: Strong foundation in basics of Mathematics.
Duration: 1 hour
Total Questions: 50

Round: HR Interview
Experience: The HR basically focuses on the resume.
Tips: Please be confident enough about your resume and what you put up in it.

Skills: Verbal Ability, Problem Solving Abilties
College Name: St. Francis Degree College For Women

I was interviewed before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Why should we select you?
  • Ans. 

    I have a strong track record of successfully managing operations and implementing efficient processes.

    • Proven experience in optimizing operational processes to increase efficiency and reduce costs

    • Strong leadership skills to effectively manage teams and drive performance

    • Excellent problem-solving abilities to address challenges and find innovative solutions

    • Track record of meeting and exceeding operational targets and goal...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: This round was the round of the selection process here we had a online aptitude test to check our abilities.
Tips: try concentrating and try to complete everything in the given amount of time
Duration: 1 hour 30 minutes
Total Questions: 60

Round: HR Interview
Experience: here i was first asked to introduce myself, then i was question related to my academic subjects.
Tips: stay calm

College Name: St. Joseph's College for Women

I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About agile practice
  • Q2. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - work experience, agile practices, scrum ceremonies,

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. I have been asked about what do u understand by accounts payable ?
  • Ans. 

    Accounts payable refers to the money a company owes to its vendors or suppliers for goods or services received.

    • Accounts payable is a liability on the balance sheet.

    • It is recorded when a company receives an invoice from a vendor or supplier.

    • Payment terms are negotiated between the company and the vendor, such as net 30 or net 60.

    • Examples of accounts payable include rent, utilities, and inventory purchases.

    • Accounts payab...

  • Answered by AI
  • Q2. Definition of accounting
  • Ans. 

    Accounting is the process of recording, classifying, and summarizing financial transactions to provide information that is useful in making business decisions.

    • Accounting involves recording financial transactions such as sales, purchases, and payments.

    • It also involves classifying these transactions into categories such as assets, liabilities, and equity.

    • Finally, accounting involves summarizing this information in financ...

  • Answered by AI
  • Q3. What is a credit note and debit note
  • Ans. 

    A credit note is a document issued by a seller to a buyer, indicating that a refund or credit has been made to the buyer's account. A debit note is a document issued by a seller to a buyer, indicating that a debit has been made to the buyer's account.

    • A credit note is issued when a seller owes money to a buyer, such as when a product is returned or a discount is given.

    • A debit note is issued when a buyer owes money to a ...

  • Answered by AI
  • Q4. Learn some journal entries as well if u are looking for AP or AR profiles

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good but salary is worst here they won't give u more then 1,60k as a fresher and not more then 2.5k If u r experienced
Worst company

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Nothing critical. Just your experience and projects handled

Interview Preparation Tips

Interview preparation tips for other job seekers - They are desperate for resources so they dont care about your skills. Basic communication and some experience will get you an offer.

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. How many years can you work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient and do hardwork first of all we must have self motivation

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Assignment 
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was the problem you have solved for business
  • Q2. What is the Methodology you have used to solve the business problem
  • Ans. 

    I have used a combination of Agile and Lean Six Sigma methodologies to solve the business problem.

    • Started with defining the problem statement and identifying the root cause

    • Used Lean Six Sigma tools like process mapping, fishbone diagram, and statistical analysis to identify areas of improvement

    • Implemented changes using Agile methodology with iterative sprints and continuous feedback

    • Monitored progress using metrics and ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Senior Manager interview:
  • Six Sigma Black Belt
Interview preparation tips for other job seekers - Explain your completed assignment end to end with good story telling skills

Baltra Home Appliances Interview FAQs

How many rounds are there in Baltra Home Appliances Head Customer Service interview?
Baltra Home Appliances interview process usually has 3 rounds. The most common rounds in the Baltra Home Appliances interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in Baltra Home Appliances Head Customer Service interview?

Some of the top questions asked at the Baltra Home Appliances Head Customer Service interview -

  1. INTRODDUCTION AND ABOUT SERVICE OPERATION PROC...read more
  2. ABOUT PRODUCT KNOWLE...read more

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Baltra Home Appliances Head Customer Service Interview Process

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Baltra Home Appliances Head Customer Service Reviews and Ratings

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2.0/5

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3.0

Work-life balance

3.0

Salary

2.0

Job security

2.0

Company culture

3.0

Promotions

2.0

Work satisfaction

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