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Baltra Home Appliances Head Customer Service Interview Questions and Answers

Updated 10 Nov 2023

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Head Customer Service Interview Questions

user image Rakesh Sharma

posted on 10 Nov 2023

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. INTRODDUCTION AND ABOUT SERVICE OPERATION PROCESS
2

Technical Round (1 Question)

  • Q1. ABOUT PRODUCT KNOWLEDGE

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via AmbitionBox and was interviewed in Nov 2024.

8 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. COMPANY SHOULD KNOW ABOUT THEIR BASIC EDUCATUON,THEIR SPEAKING SKILLS,THEIR COORDINATION WITH OTHERS, ETC.
2

HR Round (1 Question)

  • Q1. WHICH WORK SHOULD BE DONE BY THAT PERSON.
3

Group Discussion Round

Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
4

One-on-one Round

5

Aptitude Test Round

BASIC KNOWLEDGE ABOUT ONLINE PLATFORM.DECISION MAKING ABILITY SHOULD BE THERE.

6

One-on-one Round (1 Question)

  • Q1. What are the interests of employees in the workplace?
7

Group Discussion Round

How freely he communicates with others.

8

Assignment Round

The company should be aware of the type of work he should prefer.

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2024.

3 Interview Rounds

1

Aptitude Test Round

It was a versant round from Pearson.

2

One-on-one Round (1 Question)

  • Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
3

HR Round (1 Question)

  • Q1. Basic salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is a Business Process Outsourcing (BPO)?
  • Q2. What motivates you to pursue this job?
  • Q3. How much salary did you expect?
  • Q4. What are the main kpi in bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Nov 2024.

2 Interview Rounds

1

Technical Round (4 Questions)

  • Q1. Electrical Maintenance
  • Q2. Customer service
  • Q3. Maintenance services
  • Q4. Rectify the error
2

Technical Round (2 Questions)

  • Q1. Most important things
  • Q2. Height recommended

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service
Electrical Maintenance
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Nov 2024.

4 Interview Rounds

1

Assignment Round

Essay on any topic like technology etc

2

Assignment Round

Essay on any topic with atleast 250 words

3

HR Round (1 Question)

  • Q1. Know about organisation
4

HR Round (1 Question)

  • Q1. Some basic questions
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.

2

HR Round (5 Questions)

  • Q1. What is ir strength s
  • Q2. Tell me about ur life
  • Q3. What kind of role do u want
  • Q4. What is ur qualification
  • Q5. Are you intrested ratational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2024.

2 Interview Rounds

1

Assignment Round

Short-answer questions, story-based questions, and aptitude tests:

2

Coding Test Round

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Why do you want in Customer Service
2

One-on-one Round (2 Questions)

  • Q1. What is Customer Service
  • Q2. Why do you want to join wipro
3

Technical Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. What makes you special

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy, just interact a lot
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible

Baltra Home Appliances Interview FAQs

How many rounds are there in Baltra Home Appliances Head Customer Service interview?
Baltra Home Appliances interview process usually has 3 rounds. The most common rounds in the Baltra Home Appliances interview process are HR, Technical and Resume Shortlist.
What are the top questions asked in Baltra Home Appliances Head Customer Service interview?

Some of the top questions asked at the Baltra Home Appliances Head Customer Service interview -

  1. INTRODDUCTION AND ABOUT SERVICE OPERATION PROC...read more
  2. ABOUT PRODUCT KNOWLE...read more

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Baltra Home Appliances Head Customer Service Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

2.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

2.0

Job Security

2.0

Company culture

3.0

Promotions/Appraisal

2.0

Work Satisfaction

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