Bajaj Finserv Bdm Executive Interview Questions and Answers

Q1. Tell me something about yourself which is not on your resume?
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Q2. Which metric is important? AHT or CSAT?
Ans. 
CSAT is more important as it directly measures customer satisfaction, while AHT only measures efficiency.
• CSAT directly reflects how satisfied customers are with the service provided

• AHT only measures the efficiency of handling customer inquiries, not the quality of service

• Focusing on CSAT can lead to improved customer loyalty and retention

• AHT can be important for operational efficiency, but should not be prioritized ove
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Q1. What is invoicing
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Invoicing is the process of sending a bill to a customer for goods or services provided.
• Invoicing includes details such as the quantity of items, price per item, total amount due, payment terms, and payment instructions.

• It is an important part of the billing process for businesses to receive payment for their products or services.

• Invoices can be sent electronically or in paper format.

• Invoicing helps businesses keep tra...read more
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Q2. What id3 way matching
Ans. 
3-way matching is a process used in accounting to ensure that the three documents - purchase order, invoice, and receiving report - match.
• Three documents involved: purchase order, invoice, and receiving report

• Ensures accuracy and prevents fraud

• Helps in verifying the quantity, price, and terms of the transaction
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Q3. Types of po number
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Types of PO numbers include standard PO numbers, blanket PO numbers, and contract PO numbers.
• Standard PO numbers are used for one-time purchases.

• Blanket PO numbers are used for multiple purchases over a period of time.

• Contract PO numbers are used for purchases based on a specific contract agreement.
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Q4. What do you understand p2p
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P2P stands for peer-to-peer, a decentralized communication model where two or more parties interact directly with each other.
• P2P networks allow users to share resources, such as files or bandwidth, without the need for a central server.

• Examples of P2P networks include BitTorrent for file sharing and Bitcoin for cryptocurrency transactions.

• P2P communication can be more secure and efficient than traditional client-server
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Q5. Difference in po and invoice
Ans. 
PO is a purchase order issued by a buyer to a seller, outlining the products or services to be purchased. An invoice is a bill issued by the seller to the buyer, requesting payment for the products or services provided.
• Purchase Order (PO) is issued by the buyer to the seller, specifying the products or services to be purchased.

• Invoice is issued by the seller to the buyer, requesting payment for the products or services...read more
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Q1. What is your name
Ans. 
My name is John Smith.
• Full name is John Smith

• Common name in English-speaking countries

• No middle name or initial
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Q2. What is your profile
Ans. 
Experienced Senior Executive with a strong background in strategic planning, team leadership, and business development.
• Over 10 years of experience in senior management roles

• Proven track record of driving revenue growth and increasing profitability

• Skilled in developing and implementing strategic plans to achieve company goals

• Effective leader with a focus on team building and employee development
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Q1. How much experience in broking
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Q1. How much experiece you have
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Discussing about the previous organisation work programm and present job roles and responsibilities.

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Q1. Computer test like nbfc related
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Q1. Why we choose to you in our company. Etc etc
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Q1. About yourself and work experience
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Q1. Insurance and mutual funds related questions
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Q1. How much experience u have
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