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Axis Securities and Sales Customer Service Associate Interview Questions, Process, and Tips

Updated 31 Jan 2025

Axis Securities and Sales Customer Service Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is demat account? Difference between demat and trading account?
  • Ans. 

    A demat account is an account that holds securities in electronic form. It is different from a trading account which is used for buying and selling securities.

    • Demat account holds securities in electronic form, eliminating the need for physical certificates.

    • Trading account is used for buying and selling securities in the stock market.

    • Demat account is like a bank account where securities are held, while trading account i...

  • Answered by AI
  • Q2. What is a stock market?how many exchanges are there?
  • Ans. 

    A stock market is a platform where securities like stocks, bonds, and commodities are bought and sold.

    • Stock markets provide a way for companies to raise capital by selling shares of ownership to investors.

    • There are multiple stock exchanges around the world, such as the New York Stock Exchange (NYSE), NASDAQ, London Stock Exchange, and Tokyo Stock Exchange.

    • Investors can buy and sell stocks through brokers on these excha...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is a demat account? Difference between demat account n savings account? What is ipo? why companies declare ipo?
  • Ans. 

    A demat account is an account that holds securities in electronic form. It is different from a savings account as it holds shares, bonds, and other securities instead of cash.

    • Demat account holds securities like shares, bonds, and mutual funds in electronic form.

    • Savings account holds cash deposits.

    • Demat account facilitates easy trading and investing in securities.

    • IPO stands for Initial Public Offering, where a company o...

  • Answered by AI
  • Q2. What is equity n debt? What happens in share market? How many exchanges are there?
  • Ans. 

    Equity and debt are types of investments in the share market. There are multiple exchanges where these investments are traded.

    • Equity represents ownership in a company, while debt represents a loan to a company.

    • In the share market, investors buy and sell equity and debt securities to make a profit.

    • Some examples of exchanges where these investments are traded include NYSE, NASDAQ, and BSE.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about share market and definitely have to clear NISM VII

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. About share market
  • Q2. What are equity shares
  • Ans. 

    Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.

    • Equity shares are also known as common shares or ordinary shares.

    • They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.

    • Shareholders may also receive dividends, which are a portion of the company's profits.

    • The value of equity shares can fluctuate based o...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself, corporate action -stock split, bonus , right issue and market overview

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic understanding and b
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself? Education background
  • Ans. 

    I am a recent graduate with a Bachelor's degree in Business Administration, specializing in Marketing.

    • Graduated with a Bachelor's degree in Business Administration

    • Specialized in Marketing

    • Completed internships at marketing agencies

    • Participated in various marketing projects during college

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What is stock market? Do you know trading? Any calling experience? Are you able to handle rude customers?
  • Ans. 

    The stock market is a platform where buyers and sellers trade shares of publicly traded companies.

    • Stock market is a marketplace where stocks or shares of publicly traded companies are bought and sold.

    • Trading involves buying and selling stocks, bonds, or other financial instruments.

    • Calling experience refers to previous experience in customer service or call center roles.

    • Handling rude customers requires patience, empathy...

  • Answered by AI

Interview Questionnaire 

3 Questions

  • Q1. Basic question answer discussed.
  • Q2. Tell me about yourself. What do you want to join us. .
  • Ans. 

    I am a dedicated and experienced customer service professional with a passion for helping others. I am excited to join your team and contribute to providing excellent service to your customers.

    • I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I have a proven track record of delivering exceptional customer service, as evidenced by positive feedbac...

  • Answered by AI
  • Q3. Why did you left your last jobs
  • Ans. 

    I left my last jobs for better career opportunities and growth.

    • Seeking new challenges and opportunities

    • Looking for career advancement

    • Wanting to learn new skills and expand knowledge

    • Company downsizing or restructuring

    • Relocation or personal reasons

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Through Online portal's.

Interview Questionnaire 

1 Question

  • Q1. Sell this pen to me
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself and your experience?
  • Q2. Why did you leave your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst response and lying over the hike and the salary amount.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, family background.
Round 3 - HR 

(1 Question)

  • Q1. Intro, experience related questions, willingness to travel, timing, jd
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Firstly they had asked questions regarding what is insurance policy and it's required to take or not?
  • Ans. Having insurance will give you peace of mind. Life is uncertain, and life insurance can offer financial assistance to our family when we are no longer around. We can also plan our retirement by taking a retirement plan where we will receive a monthly income.
  • Answered Anonymously
  • Q2. How to build customer relationships with the NBFC ?
  • Ans. 

    Building customer relationships with NBFC involves personalized communication, timely responses, and transparency.

    • Personalized communication: Address customers by name and tailor solutions to their needs.

    • Timely responses: Respond promptly to queries and complaints to show customers that their concerns are valued.

    • Transparency: Be honest and upfront about fees, terms, and conditions to build trust with customers.

    • Offer lo...

  • Answered by AI

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Do you have any information about share market?
  • Ans. 

    Yes, I have basic knowledge about share market.

    • I understand the concept of buying and selling stocks

    • I am aware of the factors that affect the stock market such as economic indicators, company performance, and global events

    • I keep myself updated with the latest news and trends in the stock market

    • I have some experience in investing in stocks and mutual funds

    • For example, I know that the stock prices of companies in the tec...

  • Answered by AI
  • Q2. Have you ever worked?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to build long conversation.
Provide genuine answer . Even if you don't know on some part, you still try to balance it and manage it.

Axis Securities and Sales Interview FAQs

How many rounds are there in Axis Securities and Sales Customer Service Associate interview?
Axis Securities and Sales interview process usually has 2 rounds. The most common rounds in the Axis Securities and Sales interview process are One-on-one Round and HR.
What are the top questions asked in Axis Securities and Sales Customer Service Associate interview?

Some of the top questions asked at the Axis Securities and Sales Customer Service Associate interview -

  1. What is equity n debt? What happens in share market? How many exchanges are the...read more
  2. What is a demat account? Difference between demat account n savings account? W...read more
  3. What is demat account? Difference between demat and trading accou...read more

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Axis Securities and Sales Customer Service Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
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