Upload Button Icon Add office photos

Filter interviews by

Dhani Services Customer Service Officer Interview Questions and Answers

Updated 4 May 2019

Dhani Services Customer Service Officer Interview Experiences

1 interview found

Interview Questionnaire 

3 Questions

  • Q1. Basic question answer discussed.
  • Q2. Tell me about yourself. What do you want to join us. .
  • Ans. 

    I am a dedicated and experienced customer service professional with a passion for helping others. I am excited to join your team and contribute to providing excellent service to your customers.

    • I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I have a proven track record of delivering exceptional customer service, as evidenced by positive feedbac...

  • Answered by AI
  • Q3. Why did you left your last jobs
  • Ans. 

    I left my last jobs for better career opportunities and growth.

    • Seeking new challenges and opportunities

    • Looking for career advancement

    • Wanting to learn new skills and expand knowledge

    • Company downsizing or restructuring

    • Relocation or personal reasons

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Through Online portal's.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. In how many languages can you communicate with customer?
  • Ans. 

    I can communicate with customers in multiple languages.

    • I am fluent in English, Spanish, and French.

    • I can also communicate in basic Mandarin and German.

    • I have experience using translation tools for other languages.

    • Being multilingual helps me cater to a diverse customer base.

  • Answered by AI
  • Q2. Are you able to handle customer's queries ?
  • Ans. 

    Yes, I am able to handle customer's queries.

    • I have experience in handling customer queries in my previous role as a customer service representative.

    • I am skilled in active listening and empathizing with customers to understand their concerns.

    • I am knowledgeable about the products/services offered and can provide accurate information to customers.

    • I am proficient in using customer service software and tools to efficiently ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What's is PNP transistor, how to use multimeter, how to trace a circuit, mount unmount components on pcb etc
  • Ans. 

    PNP transistor is a type of bipolar junction transistor. Multimeter is used to measure voltage, current and resistance. Tracing a circuit involves identifying the path of current flow. Mounting and unmounting components on PCB involves soldering and desoldering.

    • PNP transistor is a three-layer semiconductor device with emitter, base and collector regions.

    • Multimeter can be used in different modes such as voltage, current...

  • Answered by AI
  • Q2. Computer knowledge must

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your basic knowledge strong, keep your concept clear.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide details about your working experience?
Round 2 - Technical 

(1 Question)

  • Q1. Customer Support Question
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question like tell me about yourself? about work experience.letter she asked me sell me anything you want to select.i selected smartphone to sell .
Round 3 - HR 

(1 Question)

  • Q1. Asked about family background about work experience.thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,if you already have an experience from sales then that will be easy.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. I want to job
Round 2 - Technical 

(3 Questions)

  • Q1. Ups invertor Service
  • Q2. Home work services
  • Q3. Ups invertor services
Round 3 - Technical 

(2 Questions)

  • Q1. Ups invertor services
  • Q2. Homework Service

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to able this work Ups invertor
My like
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technological questions about cctv.
  • Q2. What is Face recognition and face detection?
  • Ans. 

    Face recognition is the process of identifying a person by analyzing their facial features. Face detection is the process of locating a face in an image or video.

    • Face recognition uses algorithms to compare facial features with a database of known faces to identify a person.

    • Face detection uses computer vision to locate faces in images or videos.

    • Both technologies are used in security systems, social media, and entertainm...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Gether all information about what about to join you on company. Study about technical of your work.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Have you know about our products

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - BM 

(1 Question)

  • Q1. Previous Experience, Market knowledge, etc
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About experience and marketing knowledge
Round 3 - Case Study 

Very very good company

Round 4 - HR 

(1 Question)

  • Q1. About experience and knowledge and education

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good hr

Tell us how to improve this page.

Interview Questions from Similar Companies

Equifax Interview Questions
3.3
 • 32 Interviews
Kissht Finance Interview Questions
3.9
 • 32 Interviews
e-con Systems Interview Questions
3.6
 • 31 Interviews
Toshiba Interview Questions
4.0
 • 28 Interviews
View all
Dhani Services Customer Service Officer Salary
based on 4 salaries
₹2.1 L/yr - ₹3.7 L/yr
14% less than the average Customer Service Officer Salary in India
View more details

Dhani Services Customer Service Officer Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

4.0

Work-life balance

1.0

Salary

4.0

Job security

3.0

Company culture

1.0

Promotions

2.0

Work satisfaction

Explore 1 Review and Rating
Associate Sales Manager
153 salaries
unlock blur

₹1.8 L/yr - ₹4.2 L/yr

Sales Executive
98 salaries
unlock blur

₹1.7 L/yr - ₹3 L/yr

Relationship Manager
90 salaries
unlock blur

₹1.8 L/yr - ₹5.1 L/yr

Sales Manager
85 salaries
unlock blur

₹2.7 L/yr - ₹6.6 L/yr

Collection Officer
83 salaries
unlock blur

₹1.9 L/yr - ₹3.1 L/yr

Explore more salaries
Compare Dhani Services with

Dhoot Transmission

3.7
Compare

Amphenol Interconnect

4.2
Compare

Microtek International

3.6
Compare

Prama Hikvision India

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview